Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Booked a golf course in the Dominican Republic on the courses website through golf now. Got an email the next day saying they canceled my tee time because they cancel every tee time that comes throug... Ver mais
A empresa respondeu
Cancelled a golf tee time due to weather conditions. Was expecting to receive my refund based on GN policy. Email was sent to me the day before my cancellation stating the credited my account. T... Ver mais
A empresa respondeu
It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Informações de contato
Estados Unidos
- www.golfnow.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company conned me into a tee time…
This company conned me into a tee time on Wednesday instead of Sunday. the original date I had set on they're website before it had me create an account to book the time. I didnt notice when I returned to the checkout screen that it set it for Wednesday the day I was attempting to purchase the tee time at for Sunday. When I got the email conformation and realized it said Wednesday. They would not refund me saying that they can't refund for same day reservations. Terrible customer service. I would recommend staying far away from this site.

Resposta da GolfNow
BEWARE!
BEWARE!! I am a member at my course and booked a tee time on the course website under my account and this resulted in a Golf now charging my visa. I attempted to get a refund and they would not refund my account.
I had recently booked numerous tee times this way with no isses or no Golf now reference or mention. Very dissapointed!!!

Resposta da GolfNow
Tee times and rates are not honored
75% of the time a tee time and rate shows available but after booking it comes up with screen saying this tee time is not available. I can understand this happening every once in a while but this happens time and time again. Used to be really good but it seems after buying the upgrade golf pass their advertised tee times and prices are fake.

Resposta da GolfNow
Scam Alert
Scam Alert – Avoid GolfNow!
I booked a tee time through GolfNow, paid $47, and showed up at the course—only to be told they don’t receive any money from GolfNow. When I contacted GolfNow for a refund, they claimed it was just a “convenience fee.” So basically, I paid $47 for nothing. Total scam. I’ll never book through them again, and I strongly recommend others stay away too.

Resposta da GolfNow
Unfair fees and course won’t honor price
Not only did GolfNow charge me a $9 fee for booking a reservation, they also quoted me a price of $40 and when I got to the course, they said that was wrong and wouldn’t honor the discount. It ended up costing me more money, the course charged me $47 plus the $9 fee…

Resposta da GolfNow
Whilst visiting Heythrop Park Hotel I…
Whilst visiting Heythrop Park Hotel I visited the golf course
Not to play but for a complimentary lesson from the professional
I have been a golfer for forty years, had many lessons
The professional gave me some useful tips which I am pleased say has improved my game, thankyou

Resposta da GolfNow
Terrible customer service and dishonesty
Terrible customer service and takes very long to receive an answer. Also they continue to advertise TaylorMade discounts for GolfPass users and they no longer provide them.
Poor service.

Resposta da GolfNow
Seems like a scam
Tried to use a gift card and found multiple roadblocks to finding a tee time at the course I wanted. Neat way for Golfnow to scam consumers. Never use this company!

Resposta da GolfNow
Make sure Golfnow reps the courses you play
Golf now only offers tee times to a few of the courses in my area. Before you sign up, ensure they will provide access to the courses you play.

Resposta da GolfNow
I cancelled a reservation through…
I cancelled a reservation through GolfNow, and through the golf course. I was charged anyway. This organization is one to steer clear of.

Resposta da GolfNow
Call the course first.
Call the course first.. Golf now doesn’t tell you if they have aerated or they are doing maintenance. Course get 5 stars because the course will have people write reviews at the facility before they play.. play them then leave an honest review. I just played The Pearl in sunset beach NC.. Golf Now directions sent me to the middle of a subdivision 2.5 miles away. I also can’t use my useless points unless I join their service. Sometimes the deals are just as good if you call the course and ask them to match the GolfNow rate.

Resposta da GolfNow
They advertise hot deal times.
They advertise hot deal times.
When I tried to book them, they all come back with the message: "Deal tee time no longer available." I tried more than 15 times. I requested the remaining balance and membership fee returned. The chat session ended with no response.
This is a bad business.

Resposta da GolfNow
Ease of booking tee time
Ease of booking tee time, making changes and confirmation promptly.

Resposta da GolfNow
READ all of the fine print
READ all of the fine print, double check your cart before booking. I was on the Myrtle Beach GN site, booked a round for 2 at the Legends Resort. Required to pay in full at check out. Got to the course and and no reservation was found. I showed my phone confirmation at check in and the round was booked at the legends club in Indiana!. Called the course 650mi away and explained the conundrum, I was told they could not refund and to call GN. GN Cust service is apparently overseas, language barrier is formidable. Agent was nice, I was told that I was out of luck and after a little international diplomacy, she agreed to call the course. Could not refund but she was able the issue a credit for the amount which can only be used for the same type of booking. Being swayed by a $15 dollar greens fee discount was my fault, I'm out 106 as a result. I usually call the course directly or book on the course site, lesson learned. I cant explain what made me think GN was a good idea.
Thanks for response, I do not know anyone named Bruno! A little AI generated response?

Resposta da GolfNow
I was a VIP member for 10+ years/ NO MORE
I was a VIP member for 10+ years. I did not renew this April. Their new point system is garbage. I had 53000 points showing .Two weeks later I was going to rejoin with my points. My points then showed 18000. I called Golf Now and was told 36000 points had expired. I asked how that many points could expire in 2 weeks. They are supposed to last for one year. I didn't earn 36000 points in a two week span in 2024.I have looked at all my reservations for the past year. I totaled up all my points earned and any cancellations and got 55,000 points. My account shows only 18,000. I mentioned this to Golf Now and the person totaled them with me, He got the same result. He said someone would contact me in the next five days, It's been two weeks. So much for customer support. I did enjoy Golf Now for many years, even though they made it worse each year. I tell everyone to not join. With the booking fee you can book for maybe a couple dollars more by calling the clubhouse direct and have a choice of tee times. Do not use Golf Now / Golf Pass. I am now a member of my local club.

Resposta da GolfNow
Rewards and Customer Service are terrible
It is a total waste of time trying to get any answers from "Customer Service". Their rewards and membership benefits are difficult enough to navigate, through all the hoops and conditions you need to do to use their coupons and rewards. But even when following their conditions for a promotion, you don't receive the promised reward. I have called CS 4 times now over the past week for the missing reward, and I have been told 4 different stories/promises. The non-US agents will not transfer you to a manager. There is no way I have found to email them about the issue, to get a documentation trail. There is no option to leave a survey for them about your experience. They know their customer service is terrible, and they just don't care.

Resposta da GolfNow

Resposta da GolfNow
Very easy to follow through the process.

Resposta da GolfNow
I made the mistake of buying a GolfPass…
I made the mistake of buying a GolfPass for the second time. However, soon afterwards I found myself battling the GolfNow call center for a refund because none of the benefits they promise are usable. I get an error any time I try and book a discounted tee time or try to use a tee time credit. Even when trying to book a regular tee time, I’ll get an error message saying that the tee time is no longer available. Meanwhile, someone else in the room who has golf now and does not have golf pass is able to make a reservation for the same time without any trouble. I’ve deleted and reinstalled the app, I’ve tried using the desktop, I’ve called - It just doesn’t work and they’re a pain to get a refund from. They initially refused to refund my golf pass membership but I asked for a supervisor and they were able to finally give me a refund after 2 calls and 30 minutes of trying to rationally explain why they are obligated to provide a refund since their “service” does not work!

Resposta da GolfNow
Refund policy is a scam
Will never use GolfNow to book a tee time ever again. Their refund policy is a complete scam, you can only use your GolfNow credits on 'Hot Deals' or it can also apply to 'Convenience Fees' which are a few bucks when booking. So my $200 in GolfNow credits either have to be used over 20 bookings, or I have to find some random 'Hot Deal' time to apply them to, and those times are always way later in the day at less than ideal times. And if you needed the $200, you are S.O.L. This last transaction left the worst taste in my mouth after refunding a time when a course closed due to rain. Use extreme caution when booking through GolfNow especially when weather looks iffy.

Resposta da GolfNow
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







