GolfNow Avaliações 

1.495
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... Ver mais

Avaliado com 1 de um total de 5 estrelas

Booked a golf course in the Dominican Republic on the courses website through golf now. Got an email the next day saying they canceled my tee time because they cancel every tee time that comes throug... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Cancelled a golf tee time due to weather conditions. Was expecting to receive my refund based on GN policy. Email was sent to me the day before my cancellation stating the credited my account. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clube de Golfe
  2. também em
  3. Empresa de Software
  4. Loja de artigos esportivos

Escrito pela empresa

Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(1.495)

137 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This company conned me into a tee time…

This company conned me into a tee time on Wednesday instead of Sunday. the original date I had set on they're website before it had me create an account to book the time. I didnt notice when I returned to the checkout screen that it set it for Wednesday the day I was attempting to purchase the tee time at for Sunday. When I got the email conformation and realized it said Wednesday. They would not refund me saying that they can't refund for same day reservations. Terrible customer service. I would recommend staying far away from this site.

30 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi,

Thank you for your feedback. We're sorry to hear about the disconnect with your booking.

We'd love to make things right for you. Please be on the lookout for a request for additional information - we'd love to invite you back for another shot at a great experience.

- Luke A.

Avaliado com 1 de um total de 5 estrelas

BEWARE!

BEWARE!! I am a member at my course and booked a tee time on the course website under my account and this resulted in a Golf now charging my visa. I attempted to get a refund and they would not refund my account.
I had recently booked numerous tee times this way with no isses or no Golf now reference or mention. Very dissapointed!!!

30 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Corey,

Thank you for your feedback. We're sorry to hear about the trouble you experienced with your booking.

While we aim to make this process as easy as possible, it sounds like there was a disconnect here, and that's not okay. We'd love the chance to make things right.

Keep an eye out for an email from us requesting a bit more contact info - we'd love to invite you back for another shot at a great experience

- Luke A.

Avaliado com 1 de um total de 5 estrelas

Tee times and rates are not honored

75% of the time a tee time and rate shows available but after booking it comes up with screen saying this tee time is not available. I can understand this happening every once in a while but this happens time and time again. Used to be really good but it seems after buying the upgrade golf pass their advertised tee times and prices are fake.

26 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Mark,

Thank you for your feedback. We're sorry to hear about your inconvenience with booking tee times. We understand how that can be frustrating.

We've passed this information on to our team. We'd love to learn more about the issue so we can make this right. Our team will be reaching out to you via email for more information.

- Luke A.

Avaliado com 1 de um total de 5 estrelas

Scam Alert

Scam Alert – Avoid GolfNow!
I booked a tee time through GolfNow, paid $47, and showed up at the course—only to be told they don’t receive any money from GolfNow. When I contacted GolfNow for a refund, they claimed it was just a “convenience fee.” So basically, I paid $47 for nothing. Total scam. I’ll never book through them again, and I strongly recommend others stay away too.

24 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Michael,

We're really sorry to hear about your inconvenience with your booking.

While we aim to make this process as easy as possible, there seems to have been a disconnect here, and that's not okay. We'd love to learn more about the situation so we can try and make it right.

Our team will be reaching out to you via email to get more details and resolve the issue. Thanks for bringing this to our attention - we appreciate the opportunity to improve.

- Luke A.

Avaliado com 1 de um total de 5 estrelas

Unfair fees and course won’t honor price

Not only did GolfNow charge me a $9 fee for booking a reservation, they also quoted me a price of $40 and when I got to the course, they said that was wrong and wouldn’t honor the discount. It ended up costing me more money, the course charged me $47 plus the $9 fee…

22 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi,

Thank you for your feedback. We're very sorry to hear about the trouble with your booking. While we aim to make this process as easy as possible, it sounds like there was a disconnect, and we'd love the chance to make that right.

Our team will be reaching out to you via email to get more information and resolve the issue. Thank you for bringing this to our attention.

- Luke A.

Avaliado com 5 de um total de 5 estrelas

Whilst visiting Heythrop Park Hotel I…

Whilst visiting Heythrop Park Hotel I visited the golf course
Not to play but for a complimentary lesson from the professional
I have been a golfer for forty years, had many lessons
The professional gave me some useful tips which I am pleased say has improved my game, thankyou

3 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Pauline,

Thank you so much for your feedback! We greatly appreciate it.

- Luke A.

Avaliado com 2 de um total de 5 estrelas

Terrible customer service and dishonesty

Terrible customer service and takes very long to receive an answer. Also they continue to advertise TaylorMade discounts for GolfPass users and they no longer provide them.
Poor service.

15 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Jon,

Thank you for your feedback. We're really sorry to hear about your experience with our customer service team. We'd love to learn more and try to make this right for you.

Our team will be reaching out for more details about your issue. Thanks for bringing it to our attention - we appreciate the opportunity to improve.

- Luke A.

Avaliado com 1 de um total de 5 estrelas

Seems like a scam

Tried to use a gift card and found multiple roadblocks to finding a tee time at the course I wanted. Neat way for Golfnow to scam consumers. Never use this company!

14 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Richard,

Thank you for your feedback. We're really sorry to hear about your experience using gift cards on your account. Our gift cards can be used for Hot Deals at any GolfNow Course.

We aim to make this process as easy as possible and apologize for the confusion, as player bookings are set by course and may vary.

We'd love to make this right for you. Our team will be reaching out to you directly via email to get more details and help solve this issue. Thanks for bringing it to our attention - we appreciate the opportunity to improve.

- Luke A.

Avaliado com 3 de um total de 5 estrelas

Make sure Golfnow reps the courses you play

Golf now only offers tee times to a few of the courses in my area. Before you sign up, ensure they will provide access to the courses you play.

7 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Marvin,

Thank you for your feedback. We're sorry to hear about your issue with finding courses near you on GolfNow. We understand how this can be frustrating.

We appreciate your passion for the game, and we hope your future experiences with the GolfNow app are more positive.

-Luke A.

Avaliado com 1 de um total de 5 estrelas

I cancelled a reservation through…

I cancelled a reservation through GolfNow, and through the golf course. I was charged anyway. This organization is one to steer clear of.

2 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Fred,

We’re really sorry to hear about the trouble you experienced with your cancellation.

While we aim to make canceling as easy as booking, it sounds like there was a disconnect, and that’s not okay. We’d like to take a closer look and make this right.

Our team will be reaching out to you directly via email to get more details and resolve this as quickly as possible. Thanks for bringing it to our attention—we appreciate the opportunity to improve.

—Kelsey E.

Avaliado com 3 de um total de 5 estrelas

Call the course first.

Call the course first.. Golf now doesn’t tell you if they have aerated or they are doing maintenance. Course get 5 stars because the course will have people write reviews at the facility before they play.. play them then leave an honest review. I just played The Pearl in sunset beach NC.. Golf Now directions sent me to the middle of a subdivision 2.5 miles away. I also can’t use my useless points unless I join their service. Sometimes the deals are just as good if you call the course and ask them to match the GolfNow rate.

4 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi LH,

Thanks for your honest feedback, and for sharing your experience at The Pearl. We’re genuinely sorry to hear about the confusion with directions and your frustrations around course conditions and points redemption. That’s not the seamless experience we aim to deliver.

While we work closely with our course partners to provide the most up-to-date info, we recognize there are times when communication gaps occur. Your insights help us pinpoint where we need to improve.

We appreciate your passion for the game and hope we can earn back your trust in the future.

— Kelsey E.

Avaliado com 1 de um total de 5 estrelas

They advertise hot deal times.

They advertise hot deal times.
When I tried to book them, they all come back with the message: "Deal tee time no longer available." I tried more than 15 times. I requested the remaining balance and membership fee returned. The chat session ended with no response.
This is a bad business.

2 de julho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Erica,

Thank you for your feedback—we truly appreciate you taking the time to share your experience.

Our team is aware of the recent issue with Hot Deal availability and is actively working to resolve it. We understand how frustrating this must have been, and we’re committed to making improvements that deliver a smoother, more reliable booking process.

Thanks again for bringing this to our attention.

—Kelsey E.

Avaliado com 5 de um total de 5 estrelas

Ease of booking tee time

Ease of booking tee time, making changes and confirmation promptly.

24 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Larry,

Thank you so much for your feedback! We greatly appreciate it.

—Kelsey E.

Avaliado com 1 de um total de 5 estrelas

READ all of the fine print

READ all of the fine print, double check your cart before booking. I was on the Myrtle Beach GN site, booked a round for 2 at the Legends Resort. Required to pay in full at check out. Got to the course and and no reservation was found. I showed my phone confirmation at check in and the round was booked at the legends club in Indiana!. Called the course 650mi away and explained the conundrum, I was told they could not refund and to call GN. GN Cust service is apparently overseas, language barrier is formidable. Agent was nice, I was told that I was out of luck and after a little international diplomacy, she agreed to call the course. Could not refund but she was able the issue a credit for the amount which can only be used for the same type of booking. Being swayed by a $15 dollar greens fee discount was my fault, I'm out 106 as a result. I usually call the course directly or book on the course site, lesson learned. I cant explain what made me think GN was a good idea.
Thanks for response, I do not know anyone named Bruno! A little AI generated response?

28 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Bruno,

Thanks for sharing your feedback—we’re truly sorry for the mix-up and the stress it caused on your golf day.

Booking accuracy is incredibly important, and we regret that your reservation ended up at the wrong location. While we work hard to ensure all course listings and confirmations are clear, we understand this experience was frustrating.

We’re glad our support team was able to assist with a credit, and we appreciate your patience throughout the process. Your insights help us continue to improve the booking experience for every golfer.

Thanks again for giving GolfNow a try—we hope we’ll have the chance to make your next round smoother and more enjoyable.

—Kelsey E.

Avaliado com 1 de um total de 5 estrelas

I was a VIP member for 10+ years/ NO MORE

I was a VIP member for 10+ years. I did not renew this April. Their new point system is garbage. I had 53000 points showing .Two weeks later I was going to rejoin with my points. My points then showed 18000. I called Golf Now and was told 36000 points had expired. I asked how that many points could expire in 2 weeks. They are supposed to last for one year. I didn't earn 36000 points in a two week span in 2024.I have looked at all my reservations for the past year. I totaled up all my points earned and any cancellations and got 55,000 points. My account shows only 18,000. I mentioned this to Golf Now and the person totaled them with me, He got the same result. He said someone would contact me in the next five days, It's been two weeks. So much for customer support. I did enjoy Golf Now for many years, even though they made it worse each year. I tell everyone to not join. With the booking fee you can book for maybe a couple dollars more by calling the clubhouse direct and have a choice of tee times. Do not use Golf Now / Golf Pass. I am now a member of my local club.

9 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Indy,

First and foremost, thank you for being a VIP member for over a decade—that kind of loyalty means a lot to us, and we’re truly sorry to see you go under these circumstances.

We hear your frustration regarding the points expiration and lack of follow-up, and we agree—it should’ve been handled better. You deserved timely, transparent communication, and we regret falling short.

Our team is actively reviewing our rewards program and member support processes to ensure experiences like yours are the exception, not the norm. While we understand your decision, we appreciate the many years you spent with us and hope we can earn back your trust down the road.

Thanks again for your candid feedback—it helps us improve.

—Kelsey E.

Avaliado com 2 de um total de 5 estrelas

Rewards and Customer Service are terrible

It is a total waste of time trying to get any answers from "Customer Service". Their rewards and membership benefits are difficult enough to navigate, through all the hoops and conditions you need to do to use their coupons and rewards. But even when following their conditions for a promotion, you don't receive the promised reward. I have called CS 4 times now over the past week for the missing reward, and I have been told 4 different stories/promises. The non-US agents will not transfer you to a manager. There is no way I have found to email them about the issue, to get a documentation trail. There is no option to leave a survey for them about your experience. They know their customer service is terrible, and they just don't care.

19 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Rich,

Thank you for your feedback. We're sorry you had this experience. We'd love to make this right for you. Please be on the lookout for a request for additional information from us.

Avaliado com 5 de um total de 5 estrelas

Always easy to use

Always easy to use. Convenient

14 de maio de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Thank you for your feedback! We love that we've made booking tee times easier for you!

—Kelsey E.

Avaliado com 1 de um total de 5 estrelas

I made the mistake of buying a GolfPass…

I made the mistake of buying a GolfPass for the second time. However, soon afterwards I found myself battling the GolfNow call center for a refund because none of the benefits they promise are usable. I get an error any time I try and book a discounted tee time or try to use a tee time credit. Even when trying to book a regular tee time, I’ll get an error message saying that the tee time is no longer available. Meanwhile, someone else in the room who has golf now and does not have golf pass is able to make a reservation for the same time without any trouble. I’ve deleted and reinstalled the app, I’ve tried using the desktop, I’ve called - It just doesn’t work and they’re a pain to get a refund from. They initially refused to refund my golf pass membership but I asked for a supervisor and they were able to finally give me a refund after 2 calls and 30 minutes of trying to rationally explain why they are obligated to provide a refund since their “service” does not work!

15 de junho de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Shannon,

Thank you for your feedback. We're sorry you had this experience. We'd love to make this right for you. Please be on the lookout for a request for additional information from us.

Avaliado com 1 de um total de 5 estrelas

Refund policy is a scam

Will never use GolfNow to book a tee time ever again. Their refund policy is a complete scam, you can only use your GolfNow credits on 'Hot Deals' or it can also apply to 'Convenience Fees' which are a few bucks when booking. So my $200 in GolfNow credits either have to be used over 20 bookings, or I have to find some random 'Hot Deal' time to apply them to, and those times are always way later in the day at less than ideal times. And if you needed the $200, you are S.O.L. This last transaction left the worst taste in my mouth after refunding a time when a course closed due to rain. Use extreme caution when booking through GolfNow especially when weather looks iffy.

28 de maio de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Dan,

Thanks for your feedback. We're sorry to hear about your experience. Our policy reflects a refund for this if the course is closed. We'd love to make this right for you. Please be on the lookout for an email from our team.

—Kelsey E.

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