GolfNow Avaliações 

1.495
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... Ver mais

Avaliado com 1 de um total de 5 estrelas

Booked a golf course in the Dominican Republic on the courses website through golf now. Got an email the next day saying they canceled my tee time because they cancel every tee time that comes throug... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Cancelled a golf tee time due to weather conditions. Was expecting to receive my refund based on GN policy. Email was sent to me the day before my cancellation stating the credited my account. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clube de Golfe
  2. também em
  3. Empresa de Software
  4. Loja de artigos esportivos

Escrito pela empresa

Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(1.495)

137 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible platform

Terrible platform. Refund policy is a trap. Book through the course and never book through this money grabbing company.

21 de setembro de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Tanner,

We're sorry to hear this is your experience. Our team works tirelessly to try to make booking as easy as possible and save players money. We appreciate your note and have shared it back with our team. If you need any support, please reach out to us at golfnow.com/support and select the 'chat' feature.

Thanks again,

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Hot Deals not being awarded

Went to select a Hot Deal that shows available. Upon submitting for it a pop up came on saying "not available" even though it hit my credit card. Charge eventually went away but the Hot Deal was not awarded to anyone. Appeared again for same date/time, tried again with same results. Reported issue to customer service and nothing done about it. This has happened multiple times recently.

15 de setembro de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Troy!

Sorry to hear this! Would love to help you out—send our support team a note at golfnow.com/support and select chat. A rep will reach out. I've also requested your contact info — if you run into any issues, I can escalate for you.

Update: Your info has been received, and I have escalated for you.

Thank you,

Kelsey

Avaliado com 1 de um total de 5 estrelas

Their site populated the incorrect date…

Their site populated the incorrect date (Monday rather than Saturday, I changed it twice to the correct date and the system booked it incorrectly) while booking a tee time. I called about the error immediately and they wouldn't refund me the $5. I talked to 3 different people and they all said the same thing. Sounds like a call center out of the states that handle things and they are all useless. The worst customer service I have ever experienced. Im going to have to have the credit card company deal with it. I had used golf now for a decade previously, and will never use them again - all over $5. Terrible, terrible, terrrrrrible.

15 de setembro de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Stephen!

So sorry to hear this. Our team is actively working on issues with the current site. We greatly appreciate your feedback. I am requesting through TrustPilot your contact info — I will be able to escalate for you once provided. Sorry you've had this experience.

Thanks,

Kelsey

Avaliado com 1 de um total de 5 estrelas

GOLF NOW is a RIPOFF

Instead of contacting the golf course, Gunter's Landing, directly, I thought I would get a better rate through Golf Now as I have used them many times. So I only called Golf Now, made a tee time for two, and was charged $98 EACH. When I got to the course, in Alabama (we live in Georgia), I found we would have paid only $50 each. What a ripoff! NO MORE GOLF NOW FOR US!

9 de setembro de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey George,

Thanks for your feedback. Be on the lookout for a request for contact info. We would like to hear more about your experience and make it right. Sorry to hear this was your experience.

Kelsey

Avaliado com 1 de um total de 5 estrelas

Terrible Policy - no refunds

I was in Florida and booked golf for my group of 6 friends. One of the tee times was a "Hot Deal" and i booked it with another tee time. When i cancelled (within a day) to my surprise i was not given a refund but was given a credit, ONLY for use on hot deals which are VERY limited. And i live in Canada, so i could not find any way to use the credit until i had a nauseating experience with online support and phone support who had to convert the credit to Canadian dollars. This has been a terrible experience and I suggest people reconsider using this site. The policies are unfair. Book direct with the courses, they don't keep your money.

11 de setembro de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Todd,

Thank you for the feedback. We're sorry to hear this was your experience. A representative from our team will reach out in the next few days. We would love to make this right for you.

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Poor refund policy

Poor refund policy. They will only offer you a credit for 6 months that can only be used on very limited supply “hot deals”. Customer service did not have any options to help. I will never use this company again.
Update: I still have not received an email from Kelsey or GolfNow 48 hours after her reply regarding my requested refund or Trustpilot review.

29 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Justin,

Thanks for the feedback. Please be on the lookout for an email requesting more info. We'd love to help make this right for you.

—Kelsey

09/08 - Update:

Hi Justin,

I have escalated and shared your information with the team. You should hear back from them shortly.
Thanks again for your patience.

Avaliado com 3 de um total de 5 estrelas

I’ve always liked GolfNow

I’ve always liked GolfNow, but this time was frustrating as I wasn’t allowed to use my own gift card credits to pay for a tee time. I paid the amount + booking fees which were more than it would have been booking directly with the course, which defeats the object of using GolfNow!

21 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Thanks for sharing your feedback, Nigel.

We’re sorry this experience felt frustrating. We know how important it is to use your gift card credits and feel you're getting the best value. While some limitations can apply depending on the course or deal, we understand how that can be disappointing. Our goal is to make booking tee times easy and enjoyable, and we’d love the chance to make this right. Please reach out to our support team so we can help at golfnow.com/support.

Thanks again for being part of the GolfNow community.

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Stay Away from GolfNow

You're better off using Golfnow as a reference and booking through the actual golf course website or calling the pro shop. Several times Golfnow's website has been finnicky and I end up booking a tee time for the wrong date. Their 24 hour no refund policy is a way to legally scam their customers. I have cancelled a tee time within minutes after booking because I realized it's for the wrong date, but nope... no refund for me. That's hundreds of dollars thrown in the furnace. The cherry on top is when I try to contact their customer support, they are non-existent. If you call their number, it is a damn near useless AI assistant. And my emails seem to never get a response. Golfnow has become mainstream and they don't need to improve their services to receive more customers. Somebody needs to create a rival business that doesn't scam their customers and take Golfnow out the picture.

20 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi John – we’re really sorry to hear about your experience.

That’s not the kind of day we want any golfer to have. We know how frustrating it can be when booking doesn’t go as planned, especially when you're excited to get out and play. Our 24-hour policy is in place to honor course partners' cancellation rules, but we understand situations happen, and we’re always here to help where we can. If you haven’t already, please try reaching out via chat at golfnow.com/support, and we’ll do our best to make this right. Thanks for your feedback—it truly helps us improve.

—Kelsey

Avaliado com 3 de um total de 5 estrelas

Cheaper on the courses web site most times.

Decent amount of courses to pick from. But most times you're better off booking on the courses web site. I've noticed golfnow charges higher prices then the actual course. Which doesn't make sense, considering golfnow is supposed to be a place to find deals.

21 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Kevin!

Sorry to hear this is your experience. We work direct with course partners to provide the greatest deals to each golfer for a smooth online booking experience. We appreciate your feedback and have shared it with the team.

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Prices are Ridiculous

I went on the site to view on where to play a four ball. I'm astounded that prices are way above what they used to be. There used to be deals on Bathgate and Pumpherston Golf Course for circa £20, it is now £40 only £5 less than their normal green fees. Dalmahoy is advertised at £68 yet you can book a tee time 8 minutes later than the offer for £40 - Greedy Golf Now !!! Greedy !

19 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi KB,

BRS golf does their best to provide the best prices for golfers in the U.S. and overseas. We're sorry you had this experience. We'd love to further hear your story and help make it right. Please reach out to our support team direct via chat at golfnow.com/support.

—Kelsey

Avaliado com 1 de um total de 5 estrelas

DO NOT USE GolfNow

DO NOT USE GolfNow - Their cancellation policy is awful - Especially when you prepay.

Their business model is based on taking fees rather than providing a great experience for the golfer and the golf course.

17 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Matt,

Thanks for your feedback. While we try to be as transparent as possible regarding fees, refunds, and course policies at checkout, we understand how it can be frustrating or confusing. We have shared your feedback directly with the team to further review. We'd love to hear more on your experience. Please be on the lookout for an email from our team requesting your contact info.

—Kelsey

Avaliado com 5 de um total de 5 estrelas

Excellent course

Excellent course, excellent reception staff The course was surprisingly in excellent condition ,considering the dry spell this summer
The course is a credit yk tge green keeper and staff

16 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi David! Thanks for your feedback—we're so glad that you enjoyed your experience on the course!

Avaliado com 1 de um total de 5 estrelas

Be Forewarned!

Got lured into booking with Golf Now by the price of a tee time. BIG MISTAKE! We booked a few days ahead only to wake up to a torrential downpour. Golf Now would allow us to cancel the reservation but NO REFUND. So why cancel? So they can pocket my money and not send it on to the golf course?
$100 mistake I will not make again.
READ OTHER REVIEWS BEFORE USING THIS SERVICE.

13 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey there! We'd love to hear more about your situation and make good. Sorry you have had this experience. Please shoot us a note direct to golfnow.com/support and select 'chat.' One of our service representatives will be on it!

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Holding my money hostage

I made a reservation on Golfnow. The course then told me that tee-time was unavailable and that there were no other times available that day. I requested a refund, but golfnow only allowed me to keep credits to use on their website. Since then, I've tried using those credits, but many golf courses do not accept those credits, even when I reserve through Golfnow. Their customer support claims refunds are impossible.

1 de novembro de 2024
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Ryan, sorry to hear this. We'd love to hear more about the situation, so we can make it right. Please be on the lookout for a request for contact info from us. I've shared your feedback with the team.

—Kelsey

Avaliado com 1 de um total de 5 estrelas

This company is trash

This company is trash. Avoid at all costs.

The companies response to my review is a canned response. They have not contacted me about the issue. I actually followed up with their customer service and they were less than helpful. Awful customer service. Don't let their canned response fool you.

6 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Darren,

Sorry to hear you had a poor experience. We'd love to hear more — please be on the lookout for an email from us requesting additional information and contact details. Our team will follow up.

Avaliado com 1 de um total de 5 estrelas

Bait and Switch gift cards

My Daughter bought me a $100 gift card at GolfNow for a Christmas gift in 2023. Unfortunately trying to use it in 2025 it will ONLY work for Hot Deal T-times which are late times. Of course this wasn't informed at time of gift card purchase and very difficult to find even on their current website. I called customer service which is of course overseas! Told them my frustration and got no where not to mention hard to understand the rep. I finally found that info in their Q&A section after gift card purchases June 6th, 2023 only hot deals! There's other product suppliers out there we'll be using them from now on. Nice Gift GolfNow!

8 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hey Tom,

Sorry to hear you had this experience. We'd love to help you out. Please be on the lookout for an email requesting more information, our team will be in touch!

—Kelsey

Avaliado com 1 de um total de 5 estrelas

Scam website

Scam website, they charged me for a tee time and then said it wasn’t available. Said I would get refunded in 2 days.

So disappointing

5 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Jack,

Thank you for your feedback. We're sorry to hear about the disconnect with your booking.

We'd love to make things right for you. Please be on the lookout for a request for additional information - we'd love to invite you back for another shot at a great experience.

- Luke A.

Avaliado com 1 de um total de 5 estrelas

BOOK THROUGH THE COURSE

I used golf now as a teen and nowbat 34 started golfing a lot again. 30-40 rounds a season. Booked a course by mistake and canceled right away. They refunded my money but only to golf now. Also found out after I booked anither round and have those credit applied that it is now only for hot deals.

My money, sitting there but can only use for certain tee times now. I remember why I stopped using them and booked directly with the course. I've probably booked close to 50-80 rounds in my lifetime with them and they will do nothing to help you out.

2 de agosto de 2025
Avaliação não solicitada
logotipo da GolfNow

Resposta da GolfNow

Hi Ryan,

Thank you for your feedback. We're sorry to hear about the trouble with your booking.

While we aim to make this process as easy as possible, it sounds like there was a disconnect here, and that's not okay. We'd love the chance to make things right.

Keep an eye out for an email from us requesting a bit more contact info - we'd love to invite you back for another shot at a great experience

- Luke A.

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