Placed an order almost a month ago and actually sent an email a week ago for an update with not even the decency to reply to that. 6 weeks on now and the Item is still nowhere to be seen and we are lo... Ver mais
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Veja o que dizem as avaliações
I have never experienced such terrible service. Goodings wardrobes were fitted in our new build. We had them in three rooms. In all three rooms there were issues including doors being damaged, not... Ver mais
We had a standard built-in wardrobe in our flat from Gooding Group but wanted custom shelves at the bottom to maximize usable space. They replied really quickly, answered our many questions, built us... Ver mais
We have received excellent service from Goodings and we are very pleased with the finished wardrobes, all at a very competitive price. Matt Hadley helped throughout the design process and Jon Nuttal... Ver mais
Detalhes da empresa
Escrito pela empresa
The Gooding Group is a privately owned manufacturing business focused on the production and installation of fitted furniture to the new build sector. Whilst wardrobes represent the majority of our activity, our Home Office and Understairs products are becoming increasingly popular and our fireplace offering also continues to operate successfully.
Informações de contato
Rother Valley Way, S20 3RW, Sheffield, Reino Unido
- 0114 263 3600
- sales@goodinggroup.co.uk
- www.goodinggroup.co.uk
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from head office staff…
Great service from head office staff and the guys who delivered the replacement doors and fitted them. Would highly recommend.
A great company to do business with
A great company to do business with. They are prompt, reliable, efficient and profesional. 10 out of 10 too for Sam who did a great job on the installation. Would highly recommend. A quality product at the right price.
Thank you.
Fantastic company to work with
Fantastic company to work with, Craig is super helpful. Beautiful product.
Replacement doors needed, but v good service/fitting
We bought a former show home and found the laminate was coming away from the wardrobe doors (installed c.4 years ago). Agreed a deal direct with Goodings to have them replaced and these have been delivered and fitted this week. Very pleased with the way this was handled, including taking away the old doors and packaging. Special mention to fitter (Kamil?) who was very professional and a pleasure to work with, but thanks to all.
100% would recommend this company
Great service from initial enquiry to installation.
Regular communications and updates provided along the way, was so pleased, went on to purchase another.
After moving into our new house we were…
After moving into our new house we were keen to keep the same wardrobes for the dressing room so we decided to have The Goodings Group fit the same wardrobes. We have had an excellent service from quotation to fitting!
From first contacting for a quote the service has been first rate. Everything was done in a timely manner, delivery of the wardrobe parts was on time and carefully put into the room for the fitter to work on. Then the fitter did a fantastic job on fitting the wardrobe and then cleaned up not leaving a trace behind and what a finish!
Please avoid, poor installation & poor "customer service"
We have had a few issues with our fitted wardrobes that have been provided by Gooding group.
For the first one they just sent us a "fix it yourself" email with instructions.
Surprisingly this didn't fix it and when someone finally came round the original installer hadn't fitted one of the brackets.
Our communication from Gooding has been poor and any replies we are lucky to receive has been unprofessional, short, too blunt & unfriendly.
Not even a Hi.
We would NOT recommend Goodings.

Resposta da Gooding Group
Replacement panel for wardrobe
I contacted the Gooding Group because the wardrobe they had fitted 10 years ago needed a new side panel. Matt replied the same day and arranged for a new one. He was so efficient with his quick response and everything was sorted in a couple of weeks. The installer Jack was very professional. I couldn't fault anything. Highly recommended.
Amazing fitted wardrobes
Just had 3 rooms of fitted wardrobes by the Gooding Group. The quality is fantastic and the fitting superb.
Love the tower units complete with drawers and the top shelves.
A place for everything :)
Would definitely reccommend.
Poor coms… shock
Our fitted wardrobe doors have started to scrape against each other in around 5 months since fitment. We’re no longer able to use it due risk of damaging the sliding doors.
What makes this worse is that I have logged this complaint with Redrow on the 23rd of November and I’m still yet to receive any contact from The Goodings Group. I’ve sent multiple emails to Redrow to follow up and all they’ve said is that The Goodings Group will contact me.
Given how recently the fitted wardrobe was installed, I do not think it’s unreasonable to be contacted in a swift fashion to have the issue fixed.
It’s a shame that my first review has to be so negative but I felt compelled to do so. Communication is such a big part of business and gets overlooked time and time again.
Stay away from this company
Stay away from this company
DO NOT BUY ANY SERVICE FROM THIS COMPANY!!!
Poor quality of build.
Incorrect size of wardrobe door, awful customer service.
Their fitter missed my appointment multiple times, and not taking any responsibility to fix my build in wardrobe
I can’t use my wardrobe in the last 11 months!!

Resposta da Gooding Group
New wardrobes
Great from start to finish from the whole team involved at goodings.
From measuring to our quote to getting them delivered and fitted has been a great experience and we are over the moon with our new wardrobes, they have done a great job. thanks to kamile the fitter for his excellent work.
Its a shame to see other reviews on this as we have had nothing but great service and it does not reflect how professional and efficient they have been for us.
Thank you
Disgusting customer service
Disgusting customer service. No updates on our order which we paid in full for. Unanswered requests on updates for weeks at a time. GOODING GROUP lied to us saying a fitter had attended the property to size up the storage. No appology. Only today this information has come to light and I have requested a full refund. Buyer beware, look at other reviews which speak for themselves. What a waste of time and effort.

Resposta da Gooding Group
Be expected to get a unfinished wardrobe
I have ordered a be-spoken fitted wardrobe for my new build house from Gooding Group via the developer.
It costed me £1190 but the fitting is poorly done.
Screw left unfitted, paints are not done properly.
I have raised it through the developer and Gooding's business development manager replied as it is what is expected and refused to follow up.
So, be prepared you will find paints not done and screw unfitted if you decided to order from them.

Resposta da Gooding Group
Excellent standard of materials and service
Excellent standard of materials, service was first class and the installation was faultless. I would highly recommend.
Great services, Installer didn't leave until all works are complete, Highly recommend!
Brilliant services and 1/4 the price of Sharps and others competitors quotes for an identical product!
Brilliant!
Absolutely made up with our fitted wardrobes, they look amazing and we received fantastic customer service throughout the entire process. Thanks so much guys!
Poor Customer Service
I moved into a new property and the Oak fitted wardrobe was lovely, decided i would like the matching furniture as per the brochure. Called twice in November, was give to begin with the wrong email address and told to email. Heard nothing so went onto FB as their website was under construction and found the correct email address, and left a message 10 days later still no reply. Just tried to ring again and was told all the sales people are out on site so it takes forever for them to answer. All i want is to know what matching furniture / sizes they have and to order it but nobody on the phone can a) send me a brochure of this or b) look it up and tell me the information! I honestly have never had so much trouble trying to buy something!

Resposta da Gooding Group
I was really impressed with the quality…
I was really impressed with the quality of the units from Gooding, the soft close makes the unit feel really luxe. Good to see that things are still being made with the intention to last.
Brilliant from start to finish...
I decided to use Gooding Group to supply and fit bespoke wardrobes in my property. They were brilliant from start to finish, the process was made really easy, there was always someone to answer any questions I had, and the quality and finish of my wardrobes is fantastic. I would recommend.
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