Gooding Group Avaliações 

Great service from start to finish; So very happy with our walk in wardrobe.
Thanks!

By the time we moved into our new build, our Gooding wardrobes were already there and I love them! The finish is just perfect (though I now fear sticky fingers!!), and they fit so perfectly in my new bedroom. Would really recommend

Was advised to use Gooding through my Builder, wish I hadn't.

Within 2 weeks, the plastic coating on the MDF wardrobe frames were peeling off. From little to usual contact. Poor materials used for the prices they charge.

Customer service was poor. Advised that someone was coming to fix and replace parts on the wardrobe... then didn't turn up after i took time off to be home. Then didn't contact me for a whole week after to apologies or reschedule.

I've managed to get a full refund from my builder and I'm getting the wardrobe removed at my own expense. Waste of time, money and effort!

The worse possible supplier. Their sales team took 2 weeks to return several contacts, once approved I had to chaise their office for the invoice so payment could be made and order sent to production. After 4 weeks I discovered my order was never requested as the invoice never sent. Honestly, I think I contacted them over 10 times, so definetely I don’t recommend this company. I canceled the order!

Honestly, do not use Gooding Group for your wardrobes if you can help it (we couldn’t as they were used by our housing provider). Customer service is shocking, I wanted to get some interior organisers fitted and had to chase them several times just to get this sorted, it felt like they were not bothered about taking this job on. Then when I specified which interior I wanted, I asked for the picture they had sent, didn’t notice that it was extra to get the second rail in, so I essentially paid nearly £800 for a few shelves to be put in. Extortionate prices for such bad service. Really do not waste your time.

I have Gooding fitted wardrobes installed as part of my new build specification and am having difficulty in getting any form of contact from them, even going via the housebuilder customer care team !
The soft close mechanism isn't functioning and whilst it's not that important in the grand scheme, it would have been courteous of them to contact me after having been asked on 2 occasions already. They're now being asked a third time by the builder !

We would not purchase Gooding Wardrobes again as their poor after sales service is disappointing I would hop that developers do not continue to use them either reflects badly on them

And it took them just one year to reply I need say little more about this worse than poor outfit

Poor materials and poor management
I bought a new build house and I was offered fitted wardrobes from Gooding Group. After a few weeks the edges were splitting, I think the material was wet at the time of installation. The installer came to check and ordered new parts to replace the damaged ones. today he came to install because the materials had "been delivered to site" but the material was not in here for the wardrobe fitter to do his job.