The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoRose Lane, EX32 Barnstaple, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Ver mais
A empresa respondeu
Kacey helped me find a pair of walking boots. She talked me through the various brands and the product features. Kacey was attentive, polite, smiling and her product knowledge was excellent. She is a... Ver mais
A empresa respondeu
I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Barnstaple
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Rose Lane, EX32, Barnstaple, England, Reino Unido
4,9
Excelente
286 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Frst time shopping here
Frst time shopping here. All staff were attentive without being overbearing.
Some good sale items will call in again
Derek Martin
8 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The assistance of your staff
The assistance of your staff, namely Kev and Brad, was impeccabe and professional. I give them a high recommendation for their knowlegeable help.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
good prices
good prices, good jacket for the price of a pack of tobacco and friendly service
5 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kevin was a great help
Kevin was a great help, steering me in the right direction around the right shoe and size to go for. Thank you.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Man with a top knot is pretty epic and…
Man with a top knot is pretty epic and very helpful.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Walking shoes
The assistant,Ben, was very helpful in my search for new walking shoes. There was a large selection in the store.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Very friendly staff
Very friendly staff, Gabriel was especially helful
27 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Kevin
The staff member, Kevin,was very knowledgeable about the coat that I require. He looked up the item on the phone to review on the internet site. Walked us over to the men's coat section and found said coat. Very positive experience. Will now return to the store to purchase other items as we have received first class service.
Many thanks Kevin.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff member Kevin was superb today
Staff member Kevin was superb today - expert advice and very keen to help us find products and answer any questions. Great experience and would defo shop here again.
20 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Barnstaple
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
The staff member by the name of Kevin…
The staff member by the name of Kevin was very helpful.
He provided excellent
service and good communication.
Would happily shop there again
17 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
We were helped to buy the right boots…
We were helped to buy the right boots by Connor who really put himself out to serve us.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Barnstaple
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Gabriel was very helpful while we were…
Gabriel was very helpful while we were choosing walking boots . He was very polite and nothing was too much trouble .
29 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
BEN You're a star…
Ben was amazing,he took the time to search out the boots my son wanted and didn't just brush us off when they weren't on the right shelf,he offered an alternative and went looking again, he finally found them and made my sons day when he handed them over. Thank you so much Ben .You're a credit to the store.
29 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Yeh it was awesome the new barnstable…
Yeh it was awesome the new barnstable go outdoors has good vairity of equipment and clothes and staff are very friendly we got helped out by Kev
28 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Everything was well laid out…
Everything instore was well laid out and easy to find. Staff were attentive and helpful. Paying was quick and easy. Everyone was happy to be there which was better than some other stores where it's hard to find a staff member. I'll definitely be back..
23 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service, Kevin was very knowledgeable and helpful. I got what I came for easily and comfortably.
22 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Stock seemed erratically distributed
Stock seemed erratically distributed, with the stock on a rail not actually related to the price label displayed.
However, Elliott (from the Millets shop) helped us and with his expert knowledge and advice we were able to choose what we were after.
21 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
A great experience yesterday at…
A great experience yesterday at Barnstaple’s new go outdoors store. We went in to buy some walking boots and were served by Ben. He was so helpful and made sure we had all the information we needed to purchase the boots I needed. Nothing was too much trouble for him and he was very knowledgeable about the different options. Thank you and we will definitely be back for some outdoor gear. The store was very laid out and had lots to look at.
17 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.