Went in for an emergency pair of boots. Excellent customer care from Viv on the service desk who made me fully aware of returns policy, ensured I was getting best value through the Go Card and was gen... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a really great experience at GO Outdoors. One of the staff members (Honie) helped me set up my membership card and was so friendly, patient and helpful throughout the whole process. She explaine... Ver mais
A empresa respondeu
We went to the store because we have been regular customers at the store and have always found the things we were looking for. Today we went into get some Wellington boots for me and also my grandson.... Ver mais
A empresa respondeu
Pleased with purchase, and pleasant service. But you may wish to check your pricing. Purchased a waterproof jacket and two belts. The two belts at PoS offered for £15. On checking receipt later notice... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Clube de Escalada
- Loja de artigos de corrida
- Loja de Bicicleta
- Loja de roupas desportivas
- Serviço de passeio a cavalo
Sobre GO Outdoors - Cribbs Causeway
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, Reino Unido
- 01174 506747
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Viv was great
Viv was great, friendly, helpful and kind. A great member of your team.
6 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I tried to find a particular item with…
I tried to find a particular item with little joy until Viv got involved… great customer service Viv 👍
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Viv was very friendly and helpful
Viv was very friendly and helpful, and politely pointed out I had 2 left shoes in the box I was trying to buy after a thorough trying on session!
Thank you for saving the day Viv!
7 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful
Helpful, Friendly and courteous
Viv on checkout was a ray of sunshine
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly Viv
Viv was lovely and friendly and chatty and really cheered me up with her chit chat at the checkout. However it took me a long time to find the water bladder I was looking for in store as it was upstairs with the camping gear and not where I expected
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
All the items we wanted were easy to…
All the items we wanted were easy to find. All clearly described with clear prices. Such a pleasure to have a hassle free shopping experience.
A lady called Viv helped us at the checkout and couldn’t have been more helpful. (She was helpful to the customers before us too)
Thank You ‘Go Outdoors Team’
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Viv on the checkout was so friendly and…
Viv on the checkout was so friendly and helpful - it's a joy to shop in your store.
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Wonderful experience
I would to draw your attention to Nayjib and Sacchin. They helped me with kindness , searching through the back packs until the perfect one for me was found. I was taken great care of during the purchasing process to make sure I understood everything I needed to. I am very grateful to these two gentlemen. Thank you.
26 de setembro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great customer service
Went in for an emergency pair of boots. Excellent customer care from Viv on the service desk who made me fully aware of returns policy, ensured I was getting best value through the Go Card and was generally chewy and welcoming. Top job
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service from Viv
Great service from Viv , she was very helpful and happy to help
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
All staff friendly and knowledgeable
All staff friendly and knowledgeable. Great service from Viv. Thanks
8 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I had a really great experience at GO…
I had a really great experience at GO Outdoors. One of the staff members (Honie) helped me set up my membership card and was so friendly, patient and helpful throughout the whole process. She explained everything clearly and made it really quick and easy for me. Excellent customer service — thank you so much! 😊
3 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great support from staff
Cribbs Causeway
Very helpful staff , helped with sorting out my Go Outdoor card and Blue Light Option
Viv was great, made my shop a lot easier , thank you.
5 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Lovely welcoming staff willing to go…
Lovely welcoming staff willing to go the extra mile. Thanks Viv 😁👍
7 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very good service
I was served by Viv yesterday when I bought a down jacket. I love the fit and the colour and it was a good price. Many thanks to Viv for your friendly help.
6 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I have dropped a star because the stock…
I have dropped a star because the stock was low on what I was after ( waterproof jacket for 7 yr old). It was the same a few weeks ago but I appreciate it was back to school time.
I did get what I wanted and was served by Viv who was extremely friendly and helpful. Thank you.
6 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great Experience
I had a brilliant time at Go Outdoors, all thanks to Honie! She was so welcoming, friendly and helpful, she made picking the perfect Stanley a breeze. She even sorted out my membership card for me. I’m really pleased with my purchase, thank you, Honie!
3 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great Customer Service
Everyone was super helpful today. Great service and friendly staff. Special mention to Viv who went out of her way to help.
6 de outubro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff were very helpful and also the…
Staff were very helpful and also the variety of stuff they have is top notch . I got my self kitted out for winter hiking in uk , viv at the till was very freindly and helpful . She is a joy to deal with and always serves with a smile .
30 de setembro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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