GO Outdoors - Doncaster Avaliações 

3.224
O TrustScore é 5 de um total de 5

4,9

Littleworth Lane, Old Rossington, DN11 0HJ Doncaster, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in yesterday due to an issue with the wrong item packaged from the factory. The staff were not only very friendly and helpful with outstanding knowledge of camping, the staff of the checkout, Mic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Picked up a Haven 400 Shelter for a better price than Amazon or any of the other online shops Very happy with the customer service and the advice of what pegs were best in case of it being wind... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Doncaster

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, Reino Unido

  • 01302 436434

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(3.224)

35.134 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service from page

Brilliant service from page. Couldn't have been more helpfull

5 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Staff was very helpful service was…

Staff was very helpful service was great they were very friendly will keep going back to them

6 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Staf today helpful and knowledgeable…

Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy...

... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate should deffo look into that... not nice at all for customer or staff...

.... otherwise still given 5* as not the store staff fault... come on corporate... would you wanna use them?...

5 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff went above and beyond great…

The staff went above and beyond great service good value 👏

21 de julho de 2026
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 1 de um total de 5 estrelas

You order online

You order online, the next day the order is confirmed the following day you get a refund for not being in stock, so then you look online and presto is still in stock, reorder and the exact same thing happens. Disgusting way to treat their customer's.

28 de julho de 2026
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

We appreciate you taking the time to leave your feedback.

We are disappointed to hear that parts of your order was found to be out of stock, we understand how frustrating this must have been, particularly after placing your order in good faith.

Upon reviewing your order it has been identified that the order was cancelled due to stock availability. Cancellations can occasionally occur due to stock discrepancies, and we fully appreciate how upsetting and inconvenient this is. We are sorry that this has affected your order.

All feedback that we receive is important to us and we hope you will allow us to improve on the experience had in the future.

Kind regards
GO Outdoors Customer Care Team.

Avaliado com 5 de um total de 5 estrelas

Replace and upgraing equipment

I have been replacing and upgrading my camping equipment and using GO Outdoors has been the place to do so.
Especially the massive savings when using my membership card, thanks.

26 de julho de 2026
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rang Go Outdoors at Rossington to…

Rang Go Outdoors at Rossington to secure a Phoxx 2 tent, and Paige kindly saved one behind the counter for me.

I’d been after this tent for a while as they sell out fast, so I really appreciated the great customer service.

Top job, Paige – thank you!

3 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Paige the young lady that served us was…

Paige the young lady that served us was a font of knowledge and clearly shows that she knows the job inside out Go Outdoors really benefits from her knowledge and customer service skills
Well done

2 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you Paige from the Doncaster…

Thank you Paige from the Doncaster branch who was extremely helpful and very friendly… good advice given especially around offers I missed

2 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Staff member Chris is a star

We needed new iner tubes for our tent which no longer exists a wonderful man called Chris went to see if they had any and found the last 2 he went above and beyond.

2 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing helpful staff

Amazing helpful staff. Clearly enjoying being there and radiating positivity. Honestly this is the first time I've written a review but Emilia and the rest of the Go Outdoors gang were spot on.

1 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Always have what I require

Went to get quite a few new and to upgrade a lot of camping gear. Found everything that I needed, and when I couldn't locate a couple of items, the staff where super helpful, and even recommended an alternative item.
With almost over £70 savings through being a member, it would be daft to go elsewhere!

26 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good service and caring staff

Staff very helpful

15 de julho de 2026
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Chris was an amazing help in store…

Chris was an amazing help in store today! All the team we’ve encountered here are generally lovely and helpful :)

29 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Quick and easy gas bottle

21 de julho de 2026
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Cristina and Emilia were very helpful…

Cristina and Emilia were very helpful in finding the things I needed and made me feel very welcomed and comfortable.

19 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was looking for sandals

I was looking for sandals, unfortunately my size wasn't in stock for any that I liked. The young man who served us was very helpful, explaining the sandals I wanted might be available to buy online or I could check if any had been delivered to store on their next delivery. The young man was called Sam, excellent customer service

27 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 2 de um total de 5 estrelas

Unprofessional Customer Service and Pressure to Delete My Recording

I had a very disappointing experience at Go Outdoors.

I went to the store to return a sleeping bag, but I was told they would not accept the return because it had been used. They said they would only consider it if there was a manufacturing fault. I replied that I would inspect the product myself for any possible defect and return if I found one.

However, without my permission, the female manager opened the sleeping bag and started inspecting it herself. I was uncomfortable with this and began recording the interaction on my phone. She then told me that recording was not allowed because the store was private property and insisted that I delete the video. I felt pressured into deleting it.

Later, another manager, Colin Eyre, came over, but the situation had already left me feeling very uncomfortable.

My main concern is not that the return was refused, as I understand stores have return policies. What disappointed me was the way I was treated. Opening my product without my consent and then pressuring me to delete a recording made me feel that my rights as a customer were not respected.

I hope Go Outdoors reviews how staff handle situations like this and ensures customers are treated with more professionalism and respect.

26 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Good Service

I called in to the store yesterday and was served by Paige. She was pleasant, efficient and knowledgeable. A good experience

25 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A good shopping experience

Paige who was the till operator was very efficient and kindly offered to help me to the car with my purchases.
I would like to thank her very much.
The camping chairs I bought are of a good quality and reasonably priced.

25 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Doncaster

Resposta da GO Outdoors - Doncaster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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