GO Outdoors - Lancaster (Express) Avaliações 

218
O TrustScore é 5 de um total de 5

4,9

New Street 17, LA1 1EG Lancaster, England, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went to Go Outdoors Lancaster store, I needed a new pair of Walking. Simon and Lewis were super helpful and very knowledgeable bringing me all the size 13 boots they had until I found the perfect... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simon and Lewis so friendly and knowledgeable, we bought walking boots and a jacket today nothing was too much trouble, thank you so much

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went into Lancaster store today to ask advice on wearing my rucksack properly as I have been having trouble with my shoulders. Lewis and Simon couldn't have been more helpful. They were patient an... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Lancaster (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • New Street 17, LA1 1EG, Lancaster, England, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(218)

35.238 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

Been in today and spoke to both Lewis and Simon. They were both really helpful and helped me choose the perfect jacket. Wish everywhere had customer service as good as this. You can really tell they care about what they do.

12 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff, Chris was very helpful. They keep you aware of best deals. Shops very well equipped.

4 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Simon gave us expert advice on boots

Simon gave us expert advice on what hiking boots to get, and took his time to answer our questions, and great care to make sure they were the right fit. Great selection of high quality gear, and fantastic service!

30 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great retail experience at Lancaster

Great retail experience at Lancaster, New Street Branch,due to Simon who was beyond helpful,interesting and product knowledge.What a refreshing change to have someone who was an all round retail guy,who delivered an excellent service to punter.We will be back,Sean and Chrissie

28 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Chris was very helpful

Chris was very helpful, and knew exactly what i was looking for

8 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service from Simon

Great customer service from Simon! He was very knowledgeable about the boots I was buying and gave great advice, ended up with a very good pair after trying on a few.

5 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service …

As a newbie to walking i spoke to Simon for advice on my first pair of boots. His friendly approach and knowledge he gave to me was excellent. I've left 100% happy with the purchase I've made based on the information given. I will definitely be returning to this store for future purchases. Thank you!

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Super experience at this store

Super experience at this store. Simon was very knowledge about footwear/boots and got me sorted easily with a great pair of waking boots. Store is in great location and full of really good products at great prices.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent store

Excellent store! I was very satisfied with the service and overall experience. The atmosphere is pleasant, and everything is well organized and easy to navigate.
Special thanks to Simon and Paul — they were very friendly, attentive, and truly helped me with my choice. Thanks to them, everything went quickly and smoothly. I will definitely come back again and recommend this store to others!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

10/10 service from Simon

10/10 service from Simon, spent over an hour with me making sure I had the right fit for the boots I was buying. Super pleased, would recommend 👍

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

This is a shout out and a big thank you…

This is a shout out and a big thank you to Simon and Lewis! They are very knowledgeable, helpful, friendly and patient. I’ve been turning up like a bad penny prepping for a trip and Simon has suffered me a few times and has been brilliant.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent help & great customer service…

Excellent help & great customer service from Lewis & his colleague, Isaac today. Honest, trustworthy advice in choosing outdoor kit in Go Outdoors, Lancaster

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Isaac was really helpful showing me how…

Isaac was really helpful showing me how to use the compass I had bought and how to align it with the map.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and range

Fantastic customer service and range. Simon really knows his stuff and was able to give a personal recommendation for the down jacket I was considering.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Visited a few weeks ago to get some walking shoes ready for a backpacking trip. Simon was excellent offering advice on the best type of shoe to get and I left happy with my purchase having been well informed on the product. Both the staff here when we visited were very friendly and happy to help us even when we arrived shortly before closing. The shop is smaller but still has a good selection of equipment and this means you usually get better service!

29 de dezembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Simon had great product knowledge as…

Simon had great product knowledge as well as a no pressure friend service approach. Credit to the store as I've found all their representatives.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

All of my requirements were considered…

All of my requirements were considered and I left with what I was looking for. I’m entirely happy with my purchases and the general disposition of the staff. This will be my first port of call for further outdoor gear.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store

Great store, fantastic product knowledge, cheerful, excellent customer experience.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really helpful advice on…

Really helpful advice from Chris on walking boots and came away with a bonus pair of running shoes reduced in the sale!

11 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great staff and helpful

Chris was very knowledgeable and helpful when shopping with my son. Chris went beyond my expectations and assisted me with making the right decision on my New tent and backpack. I really appreciated being treat well and provided with the assistance we needed. I don't often visit this Go outdoors, however because of the great interaction I will be sure to return again due to the service provided. Chris was patient, understanding and knowledgeable, we will visit this store again because of this.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Lancaster (Express)

Resposta da GO Outdoors - Lancaster (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais