James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Lower Blue Mall, Metrocentre, NE11 9YZ Newcastle, England, GB
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James is the most professional and pleasant shop assistant I have had the pleasure to meet in the last few months. His knowledge and demeanour are outstanding. If you are buying footwear there is no... Ver mais
A empresa respondeu
Rob was amazing and is a real asset to the Metrocentre branch. He was extremely knowledgeable, personable, and friendly throughout our visit. Nothing was too much trouble, and he went out of his way... Ver mais
A empresa respondeu
Excellent customer service from Katie who took my phone call and kindly reserved a tent for me to collect recognising my request when I arrived and fetching the tent for me, from Malkys and Lewi servi... Ver mais
A empresa respondeu
Daniel was friendly and helpful at discussing my needs around hiking boots. He kept himself busy by attending to stock near us, and did not add any pressure to help us and did so at a respectful dista... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Lower Blue Mall, Metrocentre, NE11 9YZ, Newcastle, England, Reino Unido
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Staff were friendly and helpful in helping me find the right walking shoe

Resposta da GO Outdoors - MetroCentre
The shop assistant refused to let me use the changing room to try on a jacket stating it was company policy, but you could try on other items of clothing which I found quite frankly unbelievable. He made me feel very uneasy. I will not be rushing back to this store. I will say the lady behind the till was lovely.

Resposta da GO Outdoors - MetroCentre
Andi gave me all the knowledge and help I needed to purchase my new berghaus walking boots today Great experience definitely go back and look for his advice with next purchase 😊

Resposta da GO Outdoors - MetroCentre
Excellent service from Hannah and James. They helped us with problems ordering and eventually purchasing.

Resposta da GO Outdoors - MetroCentre
I wouldnt go anywhere else. Great prices & excellent quality products.

Resposta da GO Outdoors - MetroCentre

Resposta da GO Outdoors - MetroCentre
Fab shopping trip today, and four pairs of shoes bought. Many thanks to Hannah W for her help throughout the long process! She was constantly helpful, knowledgeable and friendly. There were two of us trying, rejecting, and contemplating a variety of footwear, but she remained calm, and we never felt rushed. As a result multiple purchases made.

Resposta da GO Outdoors - MetroCentre
I went to GO Outdoors to look at walking boots for the first time, and needed help and advice. I found Rob in the walking boot section and he immediately took the time to explain the different types of boot, shoe and there uses. We then tried on multiple sets and sizes, with Rob offering my advice along the way. His help and advice guided me to choice I am very happy with. Excellent experience to be supported by a team member who clearly cared about the customer, and was not trying to push the most expensive product (I still bought a high cost item). Thank you Rob!

Resposta da GO Outdoors - MetroCentre
Visited the Go Outdoors store Metrocentre today & what a great experience. I was helped by Daniel who just gave a first class service 👌. He was so helpful & very knowledgeable. He listened to what I was looking for & I ended up purchasing a Brasher Waterproof coat,which I’m very pleased with.
What a great member of staff.
Thank you Daniel 👍🏻

Resposta da GO Outdoors - MetroCentre
We were served today by Tom T, who gave us excellent advice and customer service. I had only intend to browse, but ended up with a new coat and 2 pairs of walking trainers. All of which I am delighted to have purchased.
Thanks Tom for your help today.

Resposta da GO Outdoors - MetroCentre
I had an awesome experience at Go Outdoors in the Metro Center today.
I was greeted by a member of staff called Tom. I've never met a more polite, enthusiastic, knowledgeable, and,uplifting shop assistant before in my whole life and I've had a lot of life, trust me. That guy certainly knows his stuff and taught us a lot in our 20 minute visit.
Tom definitely restored our faith in shopping in store.
I will be back.
Marco &Emma

Resposta da GO Outdoors - MetroCentre
Iv always go to gooutdoors for my coats and tops very good quality and last for years to. Staff always happy to help to.

Resposta da GO Outdoors - MetroCentre
Customer service inside the Metrocentre Gateshead store is refreshingly positive! The gentleman (if didn't catch his name) who helped me with my walking boots was very friendly and Andi who served us on the till was lovely, friendly helpful and a credit to your store. More Customer service like this needed elsewhere.

Resposta da GO Outdoors - MetroCentre
Dan on the shoes section is fantastic at his job! It’s the best service we’ve had in any store in a long time. Great product knowledge, friendly, helpful and professional. We passed our thank onto the manager but wanted to write a review too so he gets some recognition! Thanks again!

Resposta da GO Outdoors - MetroCentre
Daniel served me yesterday. He was excellent. I have a problem with my left foot and he was able to provide walking shoes that were comfortable. He was polite informative and helpful.

Resposta da GO Outdoors - MetroCentre
Daniel was very customer focused, willing to help without putting me under any pressure to buy. A credit to the company.

Resposta da GO Outdoors - MetroCentre
Thank you to Hannah for the excellent service I received today while shopping at Go Outdoors, Metrocentre. You were extremely helpful. Well done.

Resposta da GO Outdoors - MetroCentre
Ben has been extremely helpful and friendly during my purchase

Resposta da GO Outdoors - MetroCentre
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