Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... Ver mais
A empresa respondeu
Will served us today in the shoe department as we were looking for walking g boots for South America and his knowledge was brilliant and really helpful
A empresa respondeu
A seamless experience at Poole store with Andy A & Kim yesterday 22/10/26. Exemplary service and a deal was done. If only everyone was as pleasant. Well done.
A empresa respondeu
The goods purchased so far, appear to be just the ticket, and when I visit your retail store your staff are very helpful. However, my biggest gripe and frustration is that what seems to be availab... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I visited Go Outdoors Poole today to look for a hillwalking raincoat, a pair of good quality boots, and a rucksack. I was able to buy all three items and was served by several helpful and knowledgeable staff members. I was particularly pleased that Quinn was able to find me a suitable raincoat, and that Wiktor sorted out our store membership.

Resposta da GO Outdoors - Poole
Staff all very friendly and knowledgable on their products especially Wiktor who knows the jackets inside and out

Resposta da GO Outdoors - Poole
Great service and help but big shout out Andy A for helping us with our purchase. Great shop

Resposta da GO Outdoors - Poole
After having a horrendous time with go outdoors customer service,we called into Poole go outdoors shop Andy A was amazing and sorted out all our problems, Andy went above and beyond to sort a new Jacket for my wife so thank you Andy,then when we got to the tills Rebecca had already been informed by Andy of all the problem's we had with customer service,once again she went above and beyond to sort out the gift card we had and a 10% code she sorted it all out and we left the store very happy so a massive thank you,go outdoors management need to take notice this is what customer service is all about not like the customer service you get on the end of a phone,wish I had a go outdoors near me so luckily we called into Poole while on holiday once again thank you

Resposta da GO Outdoors - Poole
Very good prices. Rebecca helped me and she was friendly and efficient

Resposta da GO Outdoors - Poole
From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted out the right size of boot for me in my preferred Berghaus brand and made sure it fitted properly. Rebecca also helped us again at the end in getting a refund on the initial pair of boots, which we had purchased on-line. Would definitely go there again.

Resposta da GO Outdoors - Poole
Dave was really helpful and knowledgeable. As always excellent service

Resposta da GO Outdoors - Poole
We had a great experience buying our first tent, and Quinn who helped us was very knowledgable and answered all our questions too. Thank you.

Resposta da GO Outdoors - Poole
My children and I were served by Haleema a few weeks ago. She was ever so friendly and extremely happy to help us find the perfect walking shoes for my children. We even had a chat about life in general. She’s a credit to Go Outdoors.

Resposta da GO Outdoors - Poole
I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alternative choice.
Helpful and friendly store staff and good customer service. Will return again with better luck next time.

Resposta da GO Outdoors - Poole
once again great service from Harry thanks for the advice and a big thanks to marcus in footwear lovely bunch of lads plus very knowledgeable cheers

Resposta da GO Outdoors - Poole
Good customer support from Wiletor in coding a Berghaus coat

Resposta da GO Outdoors - Poole
If I could give 6 stars I would, the guys in store were the most helpful and useful people we could've encountered. Helped me make a decision without being pushy towards anything in apeticular but more informative on what catered us.
Dave and Rebecca were our helpers and to leave a shop feeling great with what we'd purchased was solely on them! I probably would've gone for the more expensive one under the assumption that more money = better but with the help of these two we settled on the right sized tent with the right things we needed for our family! I will always shop with go outdoors knowing I get incredible treatment like I did today.
Thanks guys

Resposta da GO Outdoors - Poole
I’ve always got time for Go Outdoors. Their customer service is superb - no hard sell and they genuinely want to help you get the best thing for you.
Andy A was knowledgeable and gave lots of his time. Many thanks all, and well done. (Also got some Paramo in the sale which is a bonus!)

Resposta da GO Outdoors - Poole
Never been camping had no idea what to buy or what to look at, Quinn & Dave from the Poole branch were really professional & such a help, they are an asset to the company.
Thank you

Resposta da GO Outdoors - Poole
Visited the store last minute. Rebecca on tills was extremely helpful, signed me up for membership card and saved money. She needs to be employee of the month. Will be be coming back again soon

Resposta da GO Outdoors - Poole
Rebecca was at the til on a monday and couldnt be more helpful .. found the Leatherman i wanted and patience to serve me … signed up to Go Outdoors membership and will be back

Resposta da GO Outdoors - Poole
Top service from the only lady on the tills during a busy spell. Rebecca deserves some notoriety, please make sure she is rewarded.
Members prices and deals make this chain the best there is. I'll be back time and time again.

Resposta da GO Outdoors - Poole

Resposta da GO Outdoors - Poole
Happy to be helped again by Haleema - always so knowledgeable with excellent advice. Thank you!

Resposta da GO Outdoors - Poole
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.