www.GreatGardensOnline.com Avaliações 496

O TrustScore é 4 de um total de 5

3,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great service, well packaged arbour, (I assume by gardens on line.) Delivery day was altered at last minute.(by courier) so bit annoyed. However delivery was straight forward, and the delivery m... Ver mais

Avaliado com 1 de um total de 5 estrelas

This site uses a false add campaign that comes up with ridiculously low prices on name brand power tools but when you click on the link you are brought to this site and a page for the Green Thermoking... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the Park Lane & Classic Finial black (powder-coated) steel railings, to surround a small patio around a pond. The fencing arrived within a couple of days! All in excellent condition, and inc... Ver mais

Avaliado com 3 de um total de 5 estrelas

Purchased Kings Gothic Bench and it is lovely but arrived damaged. I made contact with Great Gardens On-line immediately and several times afterwards and tried calling. It seems that my requests wen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Barragem
  2. Centro de Jardinagem
  3. Loja de Móveis de Jardim

Escrito pela empresa

Garden Mall sell a large range of plants, garden furniture, and virtually everything else you could need for your garden. Very competively priced to give great value for money. We dispatch most goods within 24 hours and offer free delivery on orders over £50 *(conditions apply - see website).


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

496 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Small cabinet for balcony

I contacted this company for the first time to check if they had the item I wanted to purchase in stock. I was pleased that they had it so i ordered it online. The small cabinet was perfect for the space and the colour grey made it even smarter looking. I’ve very very pleased and highly recommend this company.

11 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer care.

Excellent customer care.
Always updating and keeping customer informed of progress with delivery.
Excellent product and value for money.
Would definitely recommend.

9 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Big, healthy plants & fast shipping

I purchased about 10 plants this spring, shrubs and perennial flowers. The prices were very good and I received large, healthy plants, larger than I expected compared to what I received from other nurseries in the past. Shipping was free and earlier than scheduled. Plants arrived in plenty of time for a special project for Mother's Day. I will shop here again

8 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have ordered 3 times this spring

I have ordered 3 times this spring. All products have been shipped promptly and well packaged.First shipment lost 5 plants. Notified customer service,sent a photo, they responded quickly, sending replacement plants. All my plants look great at this point.
So if you have a problem, be patient and the problem will be resolved.D. Cook

3 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy customer

Easy web site to navigate, reasonable prices. Bought as a gift for a dear friend. It was exactly as described, arrived within the delivery window and friend was over the moon.

21 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best price, good service

I bought 4 large branded planters, and Garden Mall was the best price online/or locally, offering bulk discount. Came quickly and well packaged (if slightly over packeged but they arrived perfect condition). Excellent service.

12 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time I ordered from this company

First time I ordered from this company. Was really happy with the price of the items i ordered, thought they were really reasonable and the delivery was really quick but cheap, which is always a bonus! Would recommend and use again

28 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time ordering from this company

First time ordering from this company. I ordered 4 pots. Delivery was prompt and they were packaged well, no breakages. The pots were of good quality and exactly what I'd been looking for and the prices were very reasonable.

23 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very dissatisfied customer.

Order received on 14th March, one chair fine, the other in pieces and they had sent the wrong table. Contacted customer services and was asked to take photographs of the box, its contents, labels etc. It was as if they didn't believe me. Finally after a couple of weeks they agreed to replace the goods and have referred it to the manufacturers. Well, we are still waiting and it is now 18th April.
Needless to say I would not recommend this company for any future purchases. Customer Services leave a great deal to be desired.

18 de abril de 2022
Avaliação não solicitada
logotipo da www.GreatGardensOnline.com

Resposta da www.GreatGardensOnline.com

Hi Jane,

I'm sorry if you disagree with our policies however we always ask customers to send us a photo so we can see how best to resolve the matter. This is not a question of honesty at all. In this the manufacturers have agreed to replace the chair due to it being a manufacturing defect that they have noticed before with other customers. As such they will be replacing the item and I'm sorry it has taken such time for them to action this. I can see however that our customer service representative has constantly kept you updated during this transaction even if we weren't able to provide as swift a resolution as you hoped for

Regards
Peter

Avaliado com 5 de um total de 5 estrelas

Excellent service and quality

Item was delivered very promptly, well packed and great quality.
I ordered a pretty bistro set, Avalon, with a nice weathered finish. Great quality, folds smooth;y
Very happy. I would recommend

31 de março de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The arbour looks good

The arbour looks good, though we haven't put it up yet owing to the weather. Some mixed messaging on the greatgarden website abut delivery, but sorted after a query, and delivery was prompt and friendly.

17 de fevereiro de 2022
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais