Great Value Holidays Avaliações 

223
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wonderful holiday. Ease of booking and prompt receipt of confirmation Hotel was perfect, just as described in an incredible setting. Clean rooms every day with changed towels. Fresh clean pool towe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything from start to finish was amazing, from the pick up transfer, to check out. Transfer was fantastic, check in was a breeze and only took 5 minutes, nothing was a problem for any of the sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic holiday to Ischia. Everything rang so smoothly from airport pick up, transfer to ferry and hotel. Hotel and staff were exceptional. La Pergola hotel. Would definitely book with this company... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Arrangements for the various phases of the holiday were rather disjointed. The car hire voucher was for 8 days, but the return date was before the expiry of 7 days. I contacted Great Value Holidays,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. Provedor de excursões culturais
  3. Agência de turismo
  4. Agência de Viagens
  5. Agregador de viagens

Escrito pela empresa

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(223)

223 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Huge savings.

Booked a 7 night stay with hb and flights to a 5 star adults only hotel in Rhodes.
The price was not only the cheapest, it was the cheapest by a huge margin.

19 de setembro de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Dear Valued Customer,

Thank you for sharing your experience. We’re delighted to hear that you found our price to be the best value for your 7-night stay with half board and flights to a 5-star adults-only hotel in Rhodes. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, easy to book holiday, very competitive prices, would definitely use again, thank you.

19 de setembro de 2026
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Resposta da Great Value Holidays

Dear Valued Customer,

Thank you very much for your kind words. We are delighted to hear you found booking easy and our prices competitive. We truly appreciate your support and look forward to helping you with your next holiday.

Best Regards,
Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Everything from start to finish was…

Everything from start to finish was amazing, from the pick up transfer, to check out.
Transfer was fantastic, check in was a breeze and only took 5 minutes, nothing was a problem for any of the staff, food was amazing, hotel was fabulous and we can say nothing negative about it.
The one thing we regret is not booking to stay for longer.
We will definitely be going back.

15 de setembro de 2026
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Resposta da Great Value Holidays

Dear Valued Client: Thanks for taking the time to share your experience.

We look forward to welcoming you on future holidays!

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Fantastic holiday to Ischia

Fantastic holiday to Ischia. Everything rang so smoothly from airport pick up, transfer to ferry and hotel. Hotel and staff were exceptional. La Pergola hotel. Would definitely book with this company again

5 de setembro de 2026
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Resposta da Great Value Holidays

Sarah: We're happy to hear that your holiday was a success.

We look forward to welcoming you on future holidays!

Best regards: Great Value Holidays

Avaliado com 3 de um total de 5 estrelas

Umbrian Castle

Arrangements for the various phases of the holiday were rather disjointed. The car hire voucher was for 8 days, but the return date was before the expiry of 7 days. I contacted Great Value Holidays, who promised to resolve. They failed to respond however, leaving us having to sort out the problem with the car hire firm when picking up the vehicle. Also the flight time did not leave sufficient time to reach the accommodation before check in closed. The terms and conditions threatened hidden fees or denied access to our accommodation. Again we had to resolve the issue directly with the property owners. That said all aspects of the accommodation at Castello di Monticelli were excellent and we had a fabulous time. The entire package was also good value for money.

6 de setembro de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Dear Peter:

Thank you for taking the time to share your feedback with us.

We sincerely apologize that we were unable to provide a resolution to your car rental inquiry prior to your arrival. We are, however, glad to hear that the rental company was able to assist you at the counter.

We also appreciate your feedback regarding the challenges you experienced with the itinerary setup. We have shared your comments with our team for their information and consideration as we continue to improve our services.

Overall, we’re delighted to hear that you enjoyed the accommodations and had a fabulous time!

We truly appreciate you choosing Great Value Holidays and hope you will think of us again for your future holiday planning.

Warm regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Fantastic holiday

Wonderful holiday. Ease of booking and prompt receipt of confirmation
Hotel was perfect, just as described in an incredible setting. Clean rooms every day with changed towels. Fresh clean pool towels every day. Lovely pool and area for plenty of comfortable sunbeds. Delicious food in a beautiful indoor and outside area. Amazing staff, nothing a problem and would help in any circumstance. Overall our holiday was one of the best, totally relaxing and thoroughly enjoyable. Definitely going back again. Thank you

12 de setembro de 2026
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Resposta da Great Value Holidays

Mrs. Harrison: Thank you for taking the time to share your experience.

We're happy to hear that your holiday was a success and we look forward to assisting you with future plans.

Best regards: Great Value Holidays

Avaliado com 1 de um total de 5 estrelas

Do not trust this American based company

I have recently tried to book a holiday with this company . I rang the them to check the price and the details of holiday and advised to book online . The price was the same as confirmed by their representative. I booked it and paid online however after the payment had gone through and authorised, a message appeared stating the price had increased by £100 due to high demand and I would have to book again, despite the fact my payment had been accepted and it was still advertised at the same price I booked it at . I rang the company only to be advised that if I wanted the holiday I would have to rebook and pay again at the higher price. After complaining a supervisor rang me several hours later to say I could book at the original price. By this time I had lost all confidence in the company and would not trust them. Particularly as at no time did the price vary on the website . A very stressful experience.
Please note this is an American company based in the US.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da Great Value Holidays

Angela: We’re sorry to hear that this experience left you feeling frustrated and disappointed. We understand how concerning it can be when the price of a holiday changes during the booking process.

We would, however, like to clarify what happened. During the booking process, a pop-up appeared advising that the price had changed and asking you to click “Book This Holiday” again to proceed at the updated price. The payment itself was not completed; what you saw was a temporary pre-authorisation, which subsequently dropped off because the booking was not completed at the revised price.

Like many travel companies, we operate using dynamic pricing. Airfares can change in real time based on the availability and pricing provided by the airlines, and when the flight price changes, the overall holiday price adjusts accordingly. Unfortunately, this is what happened on this occasion.

One of our Customer Services Managers subsequently contacted you to discuss what had happened and offered to reinstate the booking at the original price, which you declined, stating that you believed we were scammers. We would like to reassure you that this is absolutely not the case, and we are sorry that the experience caused you to lose confidence in us.

Our offer to help remains open. If you would still like to reinstate the booking, we would be happy to honour the original price and provide a further £100 reduction per person as a gesture of goodwill.

Please contact us directly and our team will be happy to arrange this for you.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Andrea Bocelli Concert

My wife and I recently used Great Value holidays for a 4 day break in Tuscany to see Andrea Bocelli in concert.
The concert was amazing and the organisation was very well done with lovely people.
Would definitely used the company again.

28 de julho de 2026
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Resposta da Great Value Holidays

Christopher: Thank you for your feedback!

We look forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Great short break

Very well organised holiday with friendly English speaking staff and guides. I was able to speak to a real person with queries before the holiday and when booking. Hotel and concert arrangements were exactly as described. Well done and thank you.

24 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Macca: Thank you for taking the time to share your experience. We're happy to hear that our team was helpful with your queries and that your trip was a success.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Everything was as the company listed…

Everything was as the company listed and all was kept to good timing

24 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Mrs. Davison: Thanks for taking the time to share your review!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Well organised trip

Well organised trip. Helpful staff did their utmost to make the holiday successful.

28 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Peter: We appreciate you taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Tuscany with Andrea Bocelli Concert

THE Columbia Hotel in Montecatini Terme was excellent and Michelangelo Travel looked after us as well as could be expected at the somewhat chaotic Teatro del Silenzio. Would not recommend the Bocelli to anyone with mobility issues, for anyone else, an unforgetttable experience, the most spectacular concert I have ever seen.

We also took the Florence extension administered by Tomorrow Travel. We had no contact from them - didn't meet us to show us to the hotel and didn't let us know arrangements for airport pickup on last morning - we had to ring them. Florence itself was great of course and the hotel was well situated despite being a bit weird with a "Hell" theme.

Overall, enjoyed the trip and would travel with Great Value Holidays again.

24 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Phil: Thank you for your feedback which we have also shared with our team for their information.

We're happy that, overall, your trip was enjoyable and we hope to welcome you back.

Best regards: Great Value Holidays

Avaliado com 3 de um total de 5 estrelas

Amazing trip….

Amazing trip! Always wanted to see Andrea Boccelli in Tuscany! He didn’t disappoint!
Unlike Great Value holidays! Wasted too much time at the airport upon arrival (appreciate they’d been an accident on motorway) , but they kept us waiting for the next flight to arrive , so as to double up on the coach! We chose an earlier flight to maximise our time!
Also, we booked half board…to actually find we was only booked for 2 out of 3 days! Great value decided not to pay on the day of the concert ! Fair enough, but we could have had lunch!! The Hotel was happy to do this…..only at our own expense! We’d already paid!
All in all, not very Great Value!

28 de julho de 2026
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Resposta da Great Value Holidays

Nigel: We're so happy that, overall, your experience was amazing!

We appreciate that you understand that an accident on the motorway is unforeseeable and we do apologize for the confusion with 'half board' and have asked our customer service team to reach out to you directly via email.

We hope you will consider us again when planning future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Superb service

Recently went on a bucket list Andrea Bocelli weekend via GVH
Was first time using GVH so was slightly apprehensive
However, all information issued in advance was very clear and the management of the whole process from airport arrival to departure was faultless
The only minor comment I would make is that some people felt like the welcome sign held by the rep at arrivals should have been bigger to be be more visible
Overall though, absolutely exemplary

27 de julho de 2026
Avaliação não solicitada
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Resposta da Great Value Holidays

Julien: Thank you for sharing your experience and for your feedback.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Andre Bocelli concert

The concert was amazing with good reserved seats, access to the concert was poor especially for people with mobility issues.
The hotel did not have tea or coffee facilities in the rooms.

28 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Audrie: Thanks for sharing your experience and your feedback.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

The whole experience was excellent

The whole experience was excellent. Couriers very helpful throughout the break, nothing too much trouble and also hotel staff very attentive and very friendly. The concert was amazing, Andrea Bocelli was superb. Would definitely use Great Value Holidays in the future.

28 de julho de 2026
logotipo da Great Value Holidays

Resposta da Great Value Holidays

Nicholas: Thank you for taking the time to share your experience. We happy to hear that your holiday was a success!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Wonderful experience . All went as hoped Longer waits than expected & walking longer than expected in the heat to & from the venue on the day .
Performance once in a lifetime . Well worth the effort & the town is safe & pretty .. shops afternoon closures .

28 de julho de 2026
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Resposta da Great Value Holidays

Kezia: Thank you for taking the time to share your experience. We are thrilled that everything went well and we look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Wonderful concert

Wonderful concert. Great weather.

27 de julho de 2026
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Resposta da Great Value Holidays

C Rogers: We're happy to hear this!

Looking forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

First time using Great Value Holidays…

First time using Great Value Holidays as we wanted to see Andreas Botcelli’s concert in his own area and this company offered exactly what we wanted. We decided to stay for 5 days so we could explore the surrounding countryside. Good communication throughout, punctual and ease of pick ups and drop offs. Well located hotel spotlessly clean, courteous staff although slightly basic. Reasonably priced. Very pleased

29 de julho de 2026
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Resposta da Great Value Holidays

Rhian: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

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