Great Value Holidays Avaliações 

223
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wonderful holiday. Ease of booking and prompt receipt of confirmation Hotel was perfect, just as described in an incredible setting. Clean rooms every day with changed towels. Fresh clean pool towe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything from start to finish was amazing, from the pick up transfer, to check out. Transfer was fantastic, check in was a breeze and only took 5 minutes, nothing was a problem for any of the sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic holiday to Ischia. Everything rang so smoothly from airport pick up, transfer to ferry and hotel. Hotel and staff were exceptional. La Pergola hotel. Would definitely book with this company... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Arrangements for the various phases of the holiday were rather disjointed. The car hire voucher was for 8 days, but the return date was before the expiry of 7 days. I contacted Great Value Holidays,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. Provedor de excursões culturais
  3. Agência de turismo
  4. Agência de Viagens
  5. Agregador de viagens

Escrito pela empresa

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(223)

223 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

The package overall was good value, but think twice of booking with this company

The package overall was good value. The accomodation, tour and car hire provided were all lovely and I would book with those individual companies again directly. However I would think twice about booking with Great Value Holidays again. This is because we arrived at midnight at our hotel (we weren't delayed at all so this arrival time must have been anticipated by the travel company and was understood by us on booking). However we were nearly without accomodation for the night as a result of this last arrival time. Luckily we managed to find the hotel owner however she wasn't happy and she said that their last check in time was at 8pm. We apologised and said that we thought she would have known our arrival time from the package company. She said she did not and she had called them to see if we were still coming (she had no details to contact us directly) when it was getting late. She was told that the travel company had no idea where we were and if we were even going. Whilst they wouldn't have been able to track if we got on our flight, they could have said that they anticipate that we would be arriving late due to their flights bookings and the travel time to the hotel from the airport. Another 5 mins and I think we would have been sleeping outside in an remote part of Italy as there were no other hotels for miles! Secondly we had a wine tour included in our package. I had understood (rightly or wrongly) that it included a collection and drop off particularly as we were in a remote part of Italy and the tour involved wine so we ideally we wouldn't use the hire car to attend this as one of us would not be able to fully enjoy the experience. The day before the tour I noticed that it said transport not included and it said department time between 10.30-11 am. I emailed Great Value Holidays via their urgent help form which apparently they prioritise and respond within a few hours if you are in the middle of the trip or about to go on your trip. I asked for them to clarify there was definitely no transport included and if not what time the tour was booked given the 30 minute departure window and we had to make our own way there. I received no response. We had to drive to the vineyard, we were 15 minutes late as apparently we should have arrived at 10.30 am and one member of the party only tried two out of the five wines as a result of having to drive us back. The most frustrating thing is I emailed Great Value Holidays 6 days ago with this 'priority' query. At the time of writing this they still haven't responded!

14 de junho de 2026
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Resposta da Great Value Holidays

Katie:

Thank you for taking the time to share your valuable feedback. We have forwarded your comments to our Customer Service team for further review, and they will contact you directly by email to address the concerns you have raised.

We appreciate your recognition of the value of your holiday package, as well as the quality of the accommodation, tour, and car rental arrangements.

Regarding your emergency email, our records show that we responded within two hours of receiving your message. We are sorry if our response was not seen and understand that it may have been filtered into a Junk or Spam folder. Please be assured that we make every effort to respond to urgent and time-sensitive inquiries as promptly as possible.

Thank you again for your feedback. Our Customer Service team will be in touch with you.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Incredible Deal

I should point out that I have only booked the holiday and have not yet been, however, the price we have paid for 1 week for 2 people in the five star Cabu Adults only hotel in Rhodes on half board, inc flight, baggage and transfers in September cost £2060.00 total. The same deal with the same flights with Onthebeach comes in at £3660.00 ! Truly incredible value. The proof of the pudding...........

19 de junho de 2026
Avaliação não solicitada
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Resposta da Great Value Holidays

Niall: Thanks for your review and thank you for booking with us!

We look forward to welcoming you on your holiday.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Lovely place

Lovely place. Transfers were on time and efficient. Relaxing holiday

18 de junho de 2026
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Resposta da Great Value Holidays

Julie: Thank you for sharing your experience. We're happy to hear that your trip was a success!

We look forward to welcoming you on a future holiday.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Complicated journey that went smoothly.…

The journey was fairly complicated with three pick up collections on the way out and on the way back. In every case the collections went smoothly and all contacts were made on time. Well done!

10 de junho de 2026
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Resposta da Great Value Holidays

Selwyn: This is great to hear!

We hope to welcome you on a future holiday soon!

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

The hotel and grounds were lovely

The hotel and grounds were lovely. The breakfasts were great and staff generally friendly and helpful.

15 de junho de 2026
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Resposta da Great Value Holidays

Claire: Thank you for your review!

We're happy to hear that your trip was a success and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Great price and fantastic hotel

Great price and fantastic hotel, Easy to log into Portal for all travel documents. Would definitely use this company again.

13 de junho de 2026
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Resposta da Great Value Holidays

Kellogs: Thank you for taking the time to share your experience.

We're happy to hear that navigating your Portal was easy and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Great value for money

The booking process was easy. The price was great. The only issue was that the hotel we booked (Mirage Bleu, Zante) was not as expected - it was rated as a 5 star but fell short, and we were informed we would get a massage but there was no spa facility. But, neither spoilt our holiday- we felt we got great value for money. Would definitely use Great Value Holidays again and likewise, would return to Mirage Bleu.

7 de junho de 2026
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Resposta da Great Value Holidays

Christine: Thank you for taking the time to share your experience. We're happy to hear, overall, that you had an enjoyable holiday.

We apologize for the lack of a masseuse which was an unexpected unforeseen situation. We understand that the hotel provided an a la carte meal as a gesture of goodwill.

Again, thank you for sharing your experience. We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Porto and the Douro valley

Had a really nice time just let down when they forgot to pick us up when we returned to Porto from Pinhão. Soon rectified after a phone call! Everyone we met was friendly and helpful. A really good trip.

11 de junho de 2026
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Resposta da Great Value Holidays

Graham: Thank you for your kind feedback. We're delighted to hear that you had a really good trip and that our team was friendly and helpful throughout your experience.

We sincerely apologize for the confusion with your pickup when you returned to Porto from Pinhão. While we're glad we were able to resolve the issue quickly after your call, we appreciate your patience and understanding.

Thank you again for choosing to travel with us. We hope to welcome you back for another memorable experience in the future.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Good flights

Good flights, convenient, reasonable hotel, all at a fair, no frills, price.

12 de junho de 2026
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Resposta da Great Value Holidays

Andrew: Thank you for sharing your experience.

We look forward to welcoming you on your next holiday!

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

A very well organised tour

A very well organised tour. The hotels were excellent (though the one in Porto could have been a bit nearer the city centre) , all the transfers worked seamlessly, the train used heritage rolling stock (a nice surprise).
We had been considering going on a Douro cruise but this package offers most of that experience for a fraction of the cost. In fact I think it was a much more immersive experience. Portuguese people are so friendly and helpful!

13 de junho de 2026
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Resposta da Great Value Holidays

Dear Valued Client:

Thank you for taking the time to share your experience and feedback. We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

A great holiday experience

Seamless travel experience from plane to ferry to minibus to hotel. A good hotel with lovely food and service, in a good location.

22 de maio de 2026
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Resposta da Great Value Holidays

Jayne: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Slow start to holiday

Slow start to holiday. 13.5 hours door to door. Otherwise all good. Hotel exceptional. Gluten free paradise.

31 de maio de 2026
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Resposta da Great Value Holidays

James: Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your holiday once you arrived at your destination.

We appreciate your comments and look forward to welcoming you on another holiday in the future.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

My sister and I had a memorable 5 night…

My sister and I had a memorable 5 night stay on this wonderful 5 star yacht. Would book again with you without hesitation. 👍😃

6 de junho de 2026
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Resposta da Great Value Holidays

Heather: Thanks for taking the time to share your experience.

We look forward to welcoming you and your sister on future holidays!

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Great trip

Great trip, both hotels were really nice, great way to see more of two locations.

5 de junho de 2026
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Resposta da Great Value Holidays

Karen: Thank you for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

Fantastic value and great itinerary

Fantastic value and great itinerary- had a problem with strikes & cannot fault them sorting out things to ensure we still had a great experience

4 de junho de 2026
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Resposta da Great Value Holidays

Andrea: Thank you for taking the time to share your experience. We're happy that the strikes did not affect your overall enjoyment.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Resort well laid out

Resort well laid out, beautifully landscaped and well maintained. Room very comfortable. The resort is a good place to chill out but it is rural and requires taxis to get anywhere. The all-in package was great with food and drinks.

18 de maio de 2026
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Resposta da Great Value Holidays

Steve: Thank you for taking the time to share your feedback. We have also shared it with our team for their information.

We hope to welcome you on another holiday soon!

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

The Grazia Alla Scanella is a brilliant…

The Grazia Alla Scanella is a brilliant hotel in a stunning location with unreal views of the sea. The staff are all friendly, attentive and seriously competent. The food is delicious and possibly too plentiful(!).
The island of Ischia continually surprised us - unspoilt, utterly Italian and charming.
All of Imperator’s admin lined up nicely and we had a fantastic 5 night holiday.
We intend to return.

3 de junho de 2026
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Resposta da Great Value Holidays

Dear Valued Client: Thank you for sharing your experience. We're happy to hear that you enjoyed Ischia.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Avaliado com 5 de um total de 5 estrelas

We went to Crete on 18 th May for a…

We went to Crete on 18 th May for a week . We had a most enjoyable holiday . The Costello suites hotel was just the best with staff who couldn’t do enough for us . The meals were exquisite except not much choice for vegetarians The town of Sisi has everything one needs , restaurants , bars etc . We would definitely choose Great value hotels again .

26 de maio de 2026
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Resposta da Great Value Holidays

Hema: Thank you for taking the time to share your experience. We're thrilled that you have an enjoyable holiday and we look forward to welcoming you on more!

Best regards: Great Value Holidays

Avaliado com 4 de um total de 5 estrelas

Great destination

Great destination, efficient airline partner

26 de maio de 2026
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Resposta da Great Value Holidays

Dear Valued Client: Thank you for taking that time to share your feedback!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

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