The ground coffee advent calendar arrived quickly and looks gorgeous. Love the design and reusability of the box. Obviously haven’t tried the coffee just yet but have high hopes as everything Grind pr... Ver mais
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Veja o que dizem as avaliações
I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Ver mais
A empresa respondeu
I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... Ver mais
A empresa respondeu
I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Escrito pela empresa
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Informações de contato
8-10 New North Place, EC2A 4JA, London, Reino Unido
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Muito Bom
13 mil avaliações
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Matcha arrived promptly and as ordered
29 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Was quick to deliver could been packed…
Was quick to deliver could been packed a bit better as items where just put in side a box and was moving around as nothing was put inside the box to make it compact !!
Was a bit disappointed with the colour of the tin with the mixed coffee pods in not as pink as the picture on line very very pale in colour !! But I emailed about this and I must admit they where very quick to respond and very understanding and said will send me another tin (the normal upright tin ) as a good will gesture which I appreciate but the fact bieng the long mixed tin of coffee pods I brought was for a present so still not like the colour I thought it was !!
Can’t really comment about coffee it self as not for me !!
27 de julho de 2026
Resposta da Grind
Hi Caroline,
Thank you for taking the time to leave a detailed review!
We're sorry to hear you had some issues with your order on this occasion, but it's great that our customer service team managed to sort it out for you.
We'd love to make this a 5 star experience for you, so please drop us an email on shop@grind.co.uk with any additional feedback you'd like to share and our team will be happy to help you further.
Best wishes,
The Grind Team
Love the consistency of the coffee
Love the consistency of the coffee, and timely delivery! I have now been a GRIND loyal customer for over 2 years!
28 de dezembro de 2025
I picked the wrong coffee
I picked the wrong coffee. The tins I usually get from Sainsburys are great but I chose the ground coffee which I suspect is for a caffetaire.
30 de julho de 2026
Resposta da Grind
Hi Trina,
Thanks for leaving your review!
We're sorry to hear you ordered the wrong coffee on this occasion. Our ground coffee is an omni-grind, designed to make a café-worthy cafetière, stovetop espresso, or filter brew.
We hope you'll still find a good use for it, please feel free to reach out to us on shop@grind.co.uk if you experience any issues with the coffee.
Best wishes,
The Grind Team
The best decaff instant around!
Grind's decaffeinated instant coffee has to be the best we've ever had - premium coffee taste without the caffeine! This is our go-to for coffee during the day and in the evening. The delivery service is quick and the cans of coffee well packed. Just about to place another order.
4 de agosto de 2026
Avaliação não solicitada
The items was broken during delivery
The items was broken during delivery; no fragile sticker. Speaking to support to have it resolved.
29 de julho de 2026
Resposta da Grind
Hi,
Thanks for your review!
We're very sorry to hear that your order arrived damaged. We can see that our customer support team has provided you with a solution, but if you have any other concerns, please don't hesitate to reach out to us again on shop@grind.co.uk.
Best wishes,
The Grind Team
Amazing coffee and merchandise
Amazing coffee and merchandise. I am beyond gutted they stopped the cold brew concentrate (it was the best I’ve ever tasted and found) but I’ve now bought the cold brew bottle from Grind, which is also the best I’ve found so far!
House blend is the one 👌
22 de julho de 2026
Excellent tins and eye gels .
28 de julho de 2026
Lovely little matcha set.
28 de julho de 2026
Resposta da Grind
Hi Julia,
Thank you for your review!
We're so glad to hear you're loving your matcha set - it's been a long time awaited restock, so we're as excited as you are.
We always strive to provide a 5 star experience, so please feel free to reach out to us on shop@grind.co.uk if you have any additional feedback on how we can make this even better for you.
Best wishes,
The Grind Team
I really like my matcha set and the…
I really like my matcha set and the ritual of making my matcha. I got it with a discount from Martin Lewis so I just wouldn’t have paid full price for it
28 de julho de 2026
Resposta da Grind
Hi Sarah,
Thanks for leaving your review!
It's wonderful to hear that you've been enjoying your order. We always strive to provide a 5 star experience, so please feel free to reach out to us on shop@grind.co.uk if you have any additional feedback on how we can make this even better for you.
Best wishes,
The Grind Team
Quick easy delivery
Quick easy delivery, pods so far v tasty (haven’t tried them all yet!) and compostable!
28 de julho de 2026
Great customer service
Great customer service. I was having a problem with the website when setting up my subscription, and it reverted back to whole bean refills rather than ground coffee. I contacted Grind, and they offered to send me some ground coffee to replace it, which I really appreciated. I've tried their Grind x Pokémon coffee before, and it was really nice.
31 de julho de 2026
Avaliação não solicitada
Really cute tote bag
Really cute tote bag, fast delivery! Lots of pockets to keep your things
26 de julho de 2026
Resposta da Grind
Hi Jim,
Thanks for leaving your review!
We're so sorry to hear that you didn't enjoy your coffee on this occasion - we'd love to look into this further for you, so please could you email us on shop@grind.co.uk with some more information on the coffee you purchased and our team will be happy to help.
Best wishes,
The Grind Team
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