Hallenstein Brothers Avaliações 

Ordered corduroy grey shorts and there was this weird yellow stitch work.

Asked them about it, they said it’s still perfect and can be fixed on my end.

The team was rude and didn’t want to resolve issue this the very last. I kept dealing with someone different and it was an horrible experience.

Can't fault the service😎 A1. Will deal with them again for sure.

I have bought 10 t-shirts over the last 18 months and all of them have become baggy around the neck. The elastic has given and they are pretty much unwearable unless you like that look! Nothing new about my care of product or washing….my other tops have not done this.
I felt it my duty to warn people that the quality is flawed. Sorry to say.

Placed an online order. They couldn't deliver it all, only the part of the order that was pointless without the main product. They sent me an email to let me know. I immediately replied asking them to cancel the order before it was sent. They said no and were rude about me not understanding their own intricate ordering process, despite it not being collected by NZ post yet. Refused to help return the item they shouldn't have sent and am now stuck with it. Will never be working with their rude company again.

Love buying their Shirts only and Shirts only....They fit me perfectly....And on point pricing.

Wasn't the fastest delivery but I'm happy with what I ordered. I will be a return customer.

I placed the order at 8:28pm Wednesday, clicked the wrong pants size by accident, emailed customer service at 9:14pm the same day explaining the situation.

At 7:37am the following day I received an emailed saying that my order had been prepared and was ready to be picked up by the courier. At 8:29am I received another email stating that my order had been processed and they will not make any changes.

The order hadn’t even left the warehouse, it didn’t get picked up until 1pm that afternoon. Basically just too lazy to find the order and fix the mistake. Now I have to go through the huge hassle of returning the item, paying for the return shipping, and replacing it with the correct size.

What would have been a 5 min job for your staff, has now turned into a 3 day hassle and extra cost for me. Will never shop at Hallensteins again.

ORDER NUMBER: #1470561
CUSTOMER SERVICE REP: Nic

This store is good for people like me who are into wearing minimal design clothing. I love the
Box T-Shirts I purchased and the baggy pants! Even though the brands they sell aren't well known like designer brands, it's worth the price!

Pros
- Good pricing
- Good deals when purchasing multiple items
- Good customer service when needing some help on picking items and sorting out a problem
- Easy website to browse and shop
- Good and minimal designs for different occasions

Cons
- Some of the quality is not that good
- It's sometimes hard to find your size when in store