Hampshire Flag Company Avaliações 

312
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Couldn't have been more helpful. Due to an urgent requirement, they expedited my order even though it was only a small order. My flag arrived even sooner than I expected and is exactly what I hoped fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Friendly and professional. Nothing was too much trouble. Purchased a mini feather banner. Quality and finish was excellent. It will take pride of place at any and all future e... Ver mais

Avaliado com 5 de um total de 5 estrelas

The whole process was extremely well handled by David Riddell. He provided expert guidance and reassurance that the flag size and quality that I wanted was suitable and fitting. The promised de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I couldn't recommend this company more - from the moment of enquiry, everyone was always so prompt and quick to reply. Delivery was quick and on schedule. Assisted and helped with recommendations on w... Ver mais

Detalhes da empresa

  1. Serviços de Impressão Digital
  2. também em
  3. Fabricante de Banca para Exibição
  4. Loja de Bandeiras

Escrito pela empresa

Founded in 1981, HFC began in a small home garage in Waterlooville, Hampshire. Here, our founder Roy Carr started manufacturing bunting by hand. Realising the potential of his idea he decided to start producing hand painted banners before then moving onto hand sewn Flags. Over the years the company continued to grow, In 2002 Roy retired and the next generation of the family took over and Angela his daughter owns the company to this day. Since 2002 HFC has rapidly gone from strength to strength. From its humble beginnings it has now become an award winning business with a 40 strong team housed in a 11,500sq/ft building, supplying clients nationally and internationally. The Hampshire Flag Company excels at bringing products, services and brands to life in spectacular colour and quality. Established over 40 years ago, this family run business produces hand sewn national and international flags, digitally printed flags, PVC banners, marine flags, bunting and table flags in addition to offering a bespoke flag design service. It supplies and installs an extensive range of flagpoles including Eco, Tapered, Glassfibre and heavy-duty poles. Hampshire Flag also offers a complete Café Barrier, Banner and Event Flag range to suit all kinds of locations and occasions. As experts in the printing field and using state-of-the-art equipment, the 40-strong team at Hampshire Flag offers PVC, textile and vinyl printing services. This Waterlooville-based firm is the recent winner of three prestigious business awards including 'Small Business of the Year'.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

312 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(312)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Helpfull and fast service

Someone at the end of a phone to help with questions, together with a speedy turn-a-round
Very pleased with print quality

18 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Mary, thank you very much for taking the time to leave this lovely review. We are delighted to hear that you are happy with the quality of service we provide. If you need anything else in the future, please do not hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

ordered from here before

ordered from here before, easy and quick, no brainer really

2 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Darren, thank you very much for purchasing from us again. We are so glad that we impressed you enough for you to return!

Avaliado com 5 de um total de 5 estrelas

Super helpful staff and great product

Super helpful staff and very happy with my cafe barrier and customised banner.

16 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Anna, thank you very much for taking the time to write this lovely review. It is greatly appreciated. We are thrilled to see that you are pleased with the quality of our service. If you need anything else in the future, please do not hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Happy Long Term Customer

I've been using Hampshire Flag for a long time now, mainly because they are so quick, efficient and easy to deal with. Plus, the products I've ordered over the years have been top quality. I'd recommend them to anyone looking for fast and friendly service.

7 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Cliff, thank you so much for this glowing review. We are delighted that you are a return customer and we cant wait to work with you again in the future.

Avaliado com 4 de um total de 5 estrelas

We were very pleased with the product…

We were very pleased with the product and thevery quick delivery. However, we were disappointed that the Isle of Wight is subject to very expensive delivery costs. The gentlemen I spoke to kindly agreed to post the item rather than use their normal delivery company which helped considerably. A reliable, helpful Company to deal with.

1 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Jan, thank you very much for leaving your feedback. It is greatly appreciated. Having to use external couriers can create problems for our customers and us, but we are looking to change that in the future. We are glad that a solution was found on this occasion, but we understand that the inconvenience was far from ideal.

Avaliado com 5 de um total de 5 estrelas

ENFORD CHURCH ST GEORGE’s CROSS The whole process was extremely well…

The whole process was extremely well handled by David Riddell. He provided expert guidance and reassurance that the flag size and quality that I wanted was suitable and fitting.

The promised delivery date was met on time.

All round, excellent service.

Thank you

11 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello, thank you very much for this lovely review. I will make sure to pass your kind words on to David, who I am sure will be delighted. If you need anything else in the future, please do not hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Used this firm for the first time for a supporters flag. The whole process was quick and efficient, used their artwork service as cost was minimal, and very, very pleased with the result. Highly recommended.

9 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Des, thank you very much for taking the time to leave this fantastic review. It is really appreciated. We are delighted to hear that the flag has turned out as you would like. If you need anything else, please do not hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Lovely gift!

Really helpful and prompt communication from a very friendly lady at the company.
The product was super: really good value for money; good quality; very well packaged and exactly as described - or even better!

1 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Deb, thank you very much for taking the time to leave this lovely review. We really appreciate it. We are delighted to hear that you are happy with the quality of our products and service.

Avaliado com 5 de um total de 5 estrelas

Custom Canvas Print

I had a Custom Canvas Print produced by Hampshire Flag. It was fantastic to be able to turn a small collection of photos into such a professional product. Gave it as a gift and it was very well received.
It was a pleasure dealing with the staff at Hampshire Flag from beginning to end.
Thanks

2 de setembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello, thank you very much for taking the time to provide us with your feedback. We pride ourselves in producing high quality products and we are glad to see that we hit the mark on this occasion.

Avaliado com 5 de um total de 5 estrelas

Looks fantastic

Looks fantastic and will make great Birthday present, easy to deal with from start to finish cannot fault, will be using again for sure!

3 de novembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Mike, thank you for taking the time to leave us a review. If you need anything in the future, please do not hesitate to get in touch. The team will be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Excellent service good quality quick…

Excellent service good quality quick delivery and very helpful on the phone when I needed advice

27 de outubro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello Su, thank you so much for leaving your feedback. It is greatly appreciated. If you need anything in the future, please do not hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Real life saver

Brilliant service. Super fast and reliable and helped achieve a really tight deadline for a funeral.

20 de outubro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello, thank you very much for taking the time to provide us with your feedback. We pride ourselves in providing a high quality service and we are glad to see that we hit the mark on this occasion.

Avaliado com 5 de um total de 5 estrelas

Excellent

Bought the printed 1 yard flag and cannot believe how good it is. Delivery was superb and very timely. Perfection.

28 de outubro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hello John, thank you very much for taking the time to leave a review. It is greatly appreciated. We are glad you are happy with our service and product. If you need anything else in the future, please do not hesitate to get in touch. The team will be more than happy to help.

Avaliado com 1 de um total de 5 estrelas

Read the reviews and. listen to other buyers I didn't and PAID the price

Bought 2 sets of branded cafe signs and 4 poles. Nearly £500. 3 out of the 4 are within weeks floppy with the bolt not connecting. In total I had the street caretaker and 4 handymen/building look at them and none could get them to tighten. I waas told to send pictures and from the bolt they could tell 'they hand not been installed properly!!!!!! so it's our fault and the solution is for me to return these heavy items at my cost. It's may own fault, from reading the trust pilot reviews now this is the first place I should have come to see other peoples reviews which in most are so poor! Thanks Rod!!

I do not recommend and if you don't want to be let down like me and don't wast to waste your money go elsewhere

23 de setembro de 2022
Avaliação não solicitada
logotipo da Hampshire Flag Company

Resposta da Hampshire Flag Company

Hi Kelly,

I am sorry you are unhappy with the items, and our service.

As we discussed many times, from the many images you sent to me, it looks like the items had been installed incorrectly. I am still more than happy as previously discussed to have these items returned to us and provide a full refund or replacements if the items are indeed faulty. We will also refund any postage.

Without the items coming back to us however, we cannot ascertain if the product is indeed faulty.

Avaliado com 1 de um total de 5 estrelas

If I could give no stars I would

If I could give no stars I would. Ordered a 10m flagpole 5 weeks ago and still have not received. The delivery was to an unmanned site and I made this clear from the first communication that I needed a rough time and date so I can have someone available to take delivery.
Attempted to deliver on Monday 25th July at 4.45pm with no communication. Now I have been charged for an aborted delivery and they will not redeliver without this being paid.
Diabolical customer service DO NOT USE THIS COMPANY Go to Flagpole Express which I have done without any issues.

27 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DON'T WANT TO KNOW RE. PROBLEMS

If there is a problem with finished article, even of their making, the customer feels as if they are making an imposition by asking that mistakes should be rectified. And, there is no especial effort on their part to pursue such work.

If you want something off the shelf then probably no problem but, custom work seems to overtax their abilities.

16 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

textbook of mistakes

First of all, I didn´t get any automatic order confirmation after placing my order.
Second, there are no way to log in to my account and see the order.
Third, mail response time is to long, and this is with easy questions.
Fourth, I didn´t get any tracking no, so I could follow my order.
Fifth, when I first asked about tracking no I get confusing answers that there aren´t any.
Sixth, when I finally pick up the order, the product are missing and all I get is 3 copies of the invoice and a customs declaration. All wrapped in a plastic bag from Royal mail.
Seventh, when I complain and ask them to resend the order, I get a choice of refund or paying 3 times the value of the product for a new transport.

26 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I couldn't recommend this company more…

I couldn't recommend this company more - from the moment of enquiry, everyone was always so prompt and quick to reply. Delivery was quick and on schedule. Assisted and helped with recommendations on what sizing would suit best (recommended me cheaper options than I thought we needed!). The flag has arrived and it is of such high quality - 10/10 from me and I would certainly use this company again.

18 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never again

Had a bespoke flag made and branded. The flag started to rip within a year . Sent it back and was charged to repair it . No goodwill gesture. Blamed us for flying the flag in poor weather . Surely if it’s not windy the flag won’t fly . Three months after the repair the flag has completely disintegrated. Not fit for purpose. An ornamental flag at best . Won’t be using them again.

21 de janeiro de 2021
Avaliação não solicitada

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