Really lovely Christmas crackers. Would highly recommend. Customer service is excellent. There was a mix up over delivery which was sorted out quickly, politely and generously. Will always get my... Ver mais
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I have received my Christmas crackers only 10 days or so after ordering and they look amazing. Thank you.
I so like this company..the products they sell are completely unique and a delight to give as gifts. Easy process to purchase and always kept informed. Compliments and thanks to all at the Handmade C... Ver mais
Bought each one of my grandchildren a Santa sack, just had my 5th and ordered another. Great sacks, great price and good quality
Detalhes da empresa
Informações de contato
London, Reino Unido
- 020 3743 0795
- help@handmadechristmasco.com
- www.handmadechristmasco.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Xmas eve box!
Great business! Love the personalisation options on the products, my daughter will love her Xmas eve box! Delivery was quick (2-3 days) and item arrived in great condition. Think what your small business offers is such great value for money! Will be ordering more!
Loved the designs
Easy to order, good choice of designs. Easy to create personalised items.
Excellent quality very prestige
Excellent quality very prestige, lovely produce and fast efficient delivery ..will use this company again I'm very pleased with my purchase thank you The handmade Christmas co
Great value for money.
Great value for money.
Lasts a long time.
Have now ordered 2 Christmas eve boxes, one for each of my children.
Lovely Christmas present sack for my…
Lovely Christmas present sack for my son.
I bought one 8 years ago for my first son and I wanted the exact same one for my second.
Perfect!
Great gifts great service…
Great gifts great service speedy delivery granddaughter loves her new tree decoration will use again.
Quick delivery
Quick delivery , great smell only disappointing thing was it seems to burn inconsistently
Always good communication and quality…
Always good communication and quality goods.
We absolutely love the personalised…
We absolutely love the personalised crackers. We order the every year they are lovely.
Very good quality and fast delivery!
Personalised Christmas tree ornament is…
Personalised Christmas tree ornament is superb - especially as perfect price through O2 Priority.
Excellent Products and fast delivery
I love the personalised tree…
I love the personalised tree decorations.
What a fantastic find this company is
What a fantastic find this company is. Ordered a personalised Father Christmas letter with a “nice list” pin badge. Came very quickly and such a gorgeous looking letter! Came in a separate envelope so our son didn’t see it, but his letter has now name and address so we can pop it by the front door.
Will be telling everyone about this company!
Item purchased through 02 priority…
Item purchased through 02 priority excellent product and exceptional service
Order and delivery very smooth and…
Order and delivery very smooth and quick and item very well crafted
Easy to order
Easy to order kept informed when dispatched and it looks great
Customer service is not good
I placed an order late september with a stated delivery date. I stayed in all day but no order arrived and no update with tracking details. I phoned and was told an item in my order was out of stock and that it would arrive "in a week or so". I waited again, e-mailed and told the same story. I phoned again a week later, same story - arriving soon. I had to make all the contact, the company didn't attempt to contact me once. It eventually arrived in the middle of November. No apology
Three stockings ordered, one smaller than the other
We ordered three stockings though for our mum, one was a lot smaller than the other two, we rang and emailed customer service and the Handmade Christmas Company, they have not and they said will not rectify the issue as they are handmade, one stocking is clearly a lot smaller and we think a new stocking could be made to replace the smaller one we have paid for, I wrote to the company in response below to customer service with a picture of the faulty stocking:
'Good morning,
Thank you for the email.
As all products produced by a manufacturer, we presume you have a quality control process, clearly the stocking is smaller and does not qualify as being acceptable even though it is handmade. Handmade products are made to the same finish, size consistency is very easy to achieve.
Kinds regards.'
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