Banner for Hanover Dairies

Hanover Dairies Avaliações 

1.288
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service. Our milk delivery is like clockwork same time twice a week. Our milkman has never missed a delivery. Very impressive. We are also very happy to be supporting the local farms. The or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am very impressed by the service given by Hanover Dairies. They are prompt , reliable and use recyclable bottles. The fact that the milk is delivered to my door is really appreciated. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always Always delivers!! I only buy what I require and no problem at all Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely env... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Deliveries are great: reliable, early morning and easy to change or add to online or by phone. So sustainable with glass bottles returned instead of plastic. It's really good being able to add locally... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de leite
  2. Loja de Laticínios
  3. Fornecedor de Laticínios

Escrito pela empresa

Since 1976, Hanover Dairies has proudly served communities across the North East, North West, and more recently the South of England, building a trusted network that ensures quality and reliability. Whether you’re a home, shop, business, or school, we provide convenient delivery services tailored to your needs. Our commitment to sustainability means we deliver milk in environmentally friendly, returnable glass bottles and recyclable plastic containers - because caring for the planet matters as much as caring for our customers. At Hanover Dairies, we bring the finest fresh produce straight from local farms to your doorstep, backed by first-class service that only decades of experience can deliver.

What We Do

Escrito pela empresa

Bringing sustainability to your door, wherever you are. Home, office or business.
Enjoy fresh milk without the hassle. We deliver directly to your doorstep—whether that’s your home, your office, or your business, so you never run out. Choose between reusable glass or eco-friendly plastic, and plant-based options to support your green goals while savoring quality you can trust. For more information contact us at enquiries@hanoverdairies.co.uk with your requirements.

Informações de contato

Use code TRUST for 6 weeks discount!

Check your postcode below and select "Quote" in the referral box.

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 79% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.288)

1.209 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wayn my milk man is just brilliant.

Wayn my milk man is just brilliant.
i never hear him delivering milk
even though i am awake from about five am.

and the office staff are always redy to help
they write to me 'as a real person'
and am getting to know some of the names. Lisa and Joanne are particulary friendly and helpfull.

1 de julho de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for your five star review! We appreciate it ☺️

Avaliado com 1 de um total de 5 estrelas

terrible

The last few times i am having to get rid of my milk as it as gone sour mine is put in cool box container and got in as soon as it has been delivered that is usually on a Thursday night for friday morning and a Tuesday morning so i have now cancelled my milk and will get it from the shops i am sorry you let me down

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality service

When I joined them I had a man on my doorstep quoting how much it would be but when I got the invoice and checking my bank statements it was more than what was discussed on the doorstep. But I thought I would stay with it still and give the service a chance. I’ve been with them for about two years and cancelled my orders after the latest incident and will never use them in the future. Over that period of time I have got in contact with them because they have missed my delivery, delivered the wrong items, missed items and delivered me sour milk on a regular basis which I have had to pour straight down the drain and I have one of those cool boxes as well for my milk to go in. I’m going to start getting it back from the shop because at least my milk was drinkable then and cheaper.

18 de junho de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Hi Ben.

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered - this is not the level of service we want any customer to receive. We completely understand how frustrating this must be.

Any delivery issues or pricing discrepancies can be resolved via emailing or calling our customer service team once we have received this information we can resolve the issue quickly, efficiently and escalate any issues to the correct management to investigate further and thoroughly.

We appreciate you bringing this to our attention and would really like the opportunity to resolve this for you.

Please contact us on 0191 414 9300 or enquiries@hanoverdairies.co.uk

Avaliado com 5 de um total de 5 estrelas

Milk always on doorstep in morning…

Milk always on doorstep in morning early nice and fresh I love the milkshakes especially the banana
My delivery guy is brilliant he knows we got ring doorbell so he very good at catching it on warm nights so I can quickly go and get it in and always very polite I would highly recommend them

20 de junho de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 5 de um total de 5 estrelas

Always Always delivers!

Always Always delivers!! I only buy what I require and no problem at all
Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely environmentally friendly.
Hope others use this service & enjoy all the products available!
Rinsing out a milk bottle is better than adding to the plastic pile(s)ll.

18 de junho de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! ✨

Avaliado com 5 de um total de 5 estrelas

Quality and service guaranteed

I have been using Hanover Dairies for several years and cannot recommend them enough. We've had the same milkman (Wayne) throughout, he's so friendly and the rest of the staff are too. I love my milk coming in returnable glass bottles and the selection of other food items is good too. We get our free-range eggs, local butter, flavoured milks (the coffee one is great over ice in the summer), and the cloudy lemonade is nice too. It might not be as cheap as the supermarkets but they have never once let me down either in quality or service. The website is easy to use too and making one-off or permanent delivery changes is easy. However the staff are just a phone call away if you prefer to talk face-to-face. I would recommend this company to anyone.

18 de junho de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 5 de um total de 5 estrelas

Excellent. Flexible. Easy.

Really flexible subscription. I just leave a note if I'm away to say 'no milk please' and they only charge me for what they deliver to me. They also offer some other products, including chocolate milk.

15 de junho de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Avaliado com 5 de um total de 5 estrelas

Needed some changes to be made on my…

Needed some changes to be made on my order for Monday 15th June but because of the 3 day lead time couldn’t quite do it myself. So contacted Hanover and they sorted it straight away. Thanks /i

11 de junho de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 4 de um total de 5 estrelas

It is a great service

It is a great service, we just a little sad that it is delivered the night before the delivery day

2 de junho de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! Did you know we offer cooler boxes? If you get in touch with our customer service team they'll be happy to help ✨

Avaliado com 1 de um total de 5 estrelas

Misleading price, don’t be drawn in

After having someone come to the door trying to offer milk delivered to the door decided to give it a go. Told him how much milk we use and gave a price that wasn’t too much more than the supermarket so agreed. Turns out the amount he had written down was actually far less milk than we needed for more money but still thought at least it’s supporting local farmers. However, to make things worse after receiving the first delivery I created my account online to find the invoice on here was even more than the hand written slip I had received, now about double what it costs at the supermarket. I rung to cancel and stated that I had a slip with the price on so why was I being charged more than this but was just told that he must have made a mistake and that there’s no way it would be that price. Definitely avoid, I am bad at saying no to people at the door but wish I had as was more expensive than I wanted and felt scammed by then having to pay even more money than I was told. Not sure if just a mistake or deliberately mislead to get me to sign up.

16 de abril de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered - this is not the level of service we want any customer to receive, nor is it what we expect of our customer service team.

So we can put this right, please contact our customer service department and ask to speak directly with our Customer Service Manager, please advise you have been asked to do this via Trustpilot. They will be able to review the details with you.

We appreciate you bringing this to our attention and would really like the opportunity to resolve this for you.

Avaliado com 5 de um total de 5 estrelas

Great service with on-time

Great service with on-time, sometimes early, delivery of fresh milk and eggs

2 de junho de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! 😊

Avaliado com 1 de um total de 5 estrelas

A truly awful experience with this…

A truly awful experience with this company, deliveries were late or did not appear or were the wrong thing. Portal dosn't offer anyway to dispute these apart from calling in or emailing. Would not recommend

26 de maio de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for your feedback. We’re genuinely sorry to hear about your experience, as this is not the level of service we expect for our customers, we are updating our portal this year, however our customer service team deal with all queries via telephone, email or chat during our opening hours.

We’ve requested further information directly through Trustpilot so we can look into this in more detail. If you’re able to provide your URN or email address via trust pilot email we sent you, we’ll be able to investigate what went wrong with your deliveries and investigate this further.

We appreciate you bringing this to our attention and hope to resolve it as soon as possible.

Avaliado com 2 de um total de 5 estrelas

Had a few deliveries with no issue how…

Had a few deliveries with no issue how ever the last 2 deliveries have been missed and i have been told that my order would be delivered today and its not been delivered... i pay a lot of money for these deliveries and the service over the past 2 weeks has been awful.

19 de maio de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to share your feedback. We’re really sorry to hear about the missed deliveries - this is not the level of service we expect to provide.

We’ve requested further information through Trustpilot so we can look into this properly. If you’re able to provide your URN or email address in response to the email, we’ll be able to investigate the recent issues you have had and understand what went wrong over the past two weeks.

We appreciate you bringing this to our attention and want to get this resolved for you as quickly as possible. Please contact our customer service team if you would like to discuss sooner.

Avaliado com 5 de um total de 5 estrelas

This service is quite often a life…

This service is quite often a life saver. I have very little money and this delivery is vital to make sure I have milk in the house. This company is helpful and polite and very quiet. I say quiet because I rarely hear the milk being delivered. I have now increased my order to include some flavoured milk at the weekend which is really tasty. I love the flavour.

19 de maio de 2026
Avaliação não solicitada
logotipo da Hanover Dairies

Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 5 de um total de 5 estrelas

Door delivery service

Door delivery service, great products and good prices.

26 de abril de 2026
logotipo da Hanover Dairies

Resposta da Hanover Dairies

Thank you for taking the time to leave a review, we really appreciate it 😊

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais