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Hanover Dairies Avaliações 

1.288
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service. Our milk delivery is like clockwork same time twice a week. Our milkman has never missed a delivery. Very impressive. We are also very happy to be supporting the local farms. The or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am very impressed by the service given by Hanover Dairies. They are prompt , reliable and use recyclable bottles. The fact that the milk is delivered to my door is really appreciated. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always Always delivers!! I only buy what I require and no problem at all Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely env... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Deliveries are great: reliable, early morning and easy to change or add to online or by phone. So sustainable with glass bottles returned instead of plastic. It's really good being able to add locally... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de leite
  2. Loja de Laticínios
  3. Fornecedor de Laticínios

Escrito pela empresa

Since 1976, Hanover Dairies has proudly served communities across the North East, North West, and more recently the South of England, building a trusted network that ensures quality and reliability. Whether you’re a home, shop, business, or school, we provide convenient delivery services tailored to your needs. Our commitment to sustainability means we deliver milk in environmentally friendly, returnable glass bottles and recyclable plastic containers - because caring for the planet matters as much as caring for our customers. At Hanover Dairies, we bring the finest fresh produce straight from local farms to your doorstep, backed by first-class service that only decades of experience can deliver.

What We Do

Escrito pela empresa

Bringing sustainability to your door, wherever you are. Home, office or business.
Enjoy fresh milk without the hassle. We deliver directly to your doorstep—whether that’s your home, your office, or your business, so you never run out. Choose between reusable glass or eco-friendly plastic, and plant-based options to support your green goals while savoring quality you can trust. For more information contact us at enquiries@hanoverdairies.co.uk with your requirements.

Informações de contato

Use code TRUST for 6 weeks discount!

Check your postcode below and select "Quote" in the referral box.

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.288)

1.210 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quality service

Quality service
Quality product (milk) in a glass bottle just tastes different
No complaints

7 de maio de 2026
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Resposta da Hanover Dairies

Thank you for your five star review! We appreciate it ☺️

Avaliado com 5 de um total de 5 estrelas

I contacted Hanover to firstly amend my…

I contacted Hanover to firstly amend my regular order and secondly to advise of an upcoming holiday. I received an almost immediate aknowledegment and response so thank you for that.

22 de abril de 2026
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Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 4 de um total de 5 estrelas

Delivery is great …

Delivery is great but the milk needs to be left in a place out of the sun

22 de abril de 2026
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Resposta da Hanover Dairies

Thank you for your five star review! We appreciate it ☺️ If you have a place you'd prefer your delivery to be left please contact our customer service team at enquiries@hanoverdairies.co.uk, we can add instructions for your milkman. 😊

Avaliado com 5 de um total de 5 estrelas

Milk bottles to your door!

There is nothing more special than getting your milk bottles secretly delivered to your door, without you even knowing it's happened. I love Hanover Dairies and the products are freshly delivered without any issues. Highly recommend this service and products.

15 de dezembro de 2025
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Resposta da Hanover Dairies

We really appreciate your five star review, thank you! 🥛

Avaliado com 2 de um total de 5 estrelas

Second time delivery has not arrived

Second time delivery has not arrived, blamed on inexperienced drivers. Milk bottles not picked up in the past. The web experience is poor and outdated so sadly I have cancelled and returned to supermarket.

28 de abril de 2026
Avaliação não solicitada
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Resposta da Hanover Dairies

Hi Liam, Thank you for taking the time to share your feedback, and I’m really sorry to hear about your recent experience.It’s disappointing to learn that your deliveries didn’t arrive as expected and that your empty bottles weren’t collected - this certainly isn’t the level of service we aim to provide. We understand how frustrating this must have been, especially when it’s happened more than once.
We also appreciate your comments about our website. We’ve just launched an updated version and are continuing to make improvements, so your feedback is really valuable as we refine the experience further.
If you haven’t already, we’d really encourage you to contact our customer service team directly. They’ll be able to look into what happened with your deliveries and collections in more detail and do their best to put things right.
We’re truly sorry that we’ve lost your custom for now, but we do hope we might have the opportunity to serve you again in the future once improvements are fully in place. 😊

Avaliado com 4 de um total de 5 estrelas

Good service

Good service, responsive comms. One delivery glitch was promptly resolved and they handled a late cancellation smoothly.

20 de abril de 2026
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Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 5 de um total de 5 estrelas

A wonderful firm with friendly staff

Deliveries are great: reliable, early morning and easy to change or add to online or by phone. So sustainable with glass bottles returned instead of plastic. It's really good being able to add locally sourced very high quality eggs and farm-made butter, at good prices. Highly recommended!

19 de abril de 2026
Avaliação não solicitada
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Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! 😊

Avaliado com 5 de um total de 5 estrelas

Great response

I contacted Hanover Dairy to amend my order. They responded promptly and delivered the correct order on time.

Thank you!

12 de abril de 2026
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Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 3 de um total de 5 estrelas

Good taste of milk

Good taste of milk, good fresh quality
My withdraws are; Less milk with more money.
No proper lid but the foil
They are asking money for reusable lid to replace their nonsense lid. They are saving money for environment asking us more money for environment

11 de fevereiro de 2026
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Resposta da Hanover Dairies

Thank you for your feedback -we’re really pleased to hear you’re enjoying the taste and freshness of our milk.
We’re sorry to hear you’re not as happy with the foil tops. All of our glass milk bottles use foil tops as standard, which helps us quickly differentiate between the different milk types during delivery.
We understand that foil tops may not be everyone’s preference, which is why we introduced our reusable Tip Tops. These are available in a pack of 3 for £3 and are designed to be a more convenient, longer-term solution.
That said, we’d be more than happy to let you try one for yourself. If you’d like, please contact us at enquiries@hanoverdairies.co.uk and mention that you were offered a free Tip Top following your Trustpilot review - we’d be glad to arrange this for you.

Avaliado com 4 de um total de 5 estrelas

Good service

Good delivery and service

1 de março de 2026
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Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! 😊

Avaliado com 5 de um total de 5 estrelas

Quality products

I have milk delivered twice a week and it’s fantastic. Good product served in old glass bottles they also have eggs. Chocolate & strawberry shake that are tasty. I give Hanover dairies 5 stars for quality product and service. Thank you.

23 de janeiro de 2026
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Resposta da Hanover Dairies

Thank you for your five star review, we really appreciate it! ✨

Avaliado com 5 de um total de 5 estrelas

I have been having my milk delivered…

I have been having my milk delivered since March/April1999.
Costs a little more but I know that they will always deliver, never had an issue with them ever.
Also loving the new milk caps.....why were these not thought of before! Game changer they are.

24 de março de 2026
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Resposta da Hanover Dairies

Thank you for your 5 start review, we appreciate the time you've taken! We're pleased you love our new tip tops! ✨

Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Delivers as requested and takes note of holidays when we don’t want a milk delivery.

18 de março de 2026
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Resposta da Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service…

Really pleased with the service received. Always prompt delivery before 7.00 am so milk is on the doorstep when we need it.

12 de março de 2026
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Resposta da Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Avaliado com 5 de um total de 5 estrelas

Delivery is prompt

Delivery is prompt, friendly and reliable.
I have had to go away quite a lot, to look after a relative, over the past 2+ years and Wayne has always, cheerfully, coped with the changes.

13 de março de 2026
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Resposta da Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! 😊

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