Had my regular driver today wonderful man great chats on my journey car lovely and clean couldn’t ask for any better
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Veja o que dizem as avaliações
Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Ver mais
A empresa respondeu
Worst customer service ever. Over booking taxis , I pre booked my taxi the night before for the morning to make it for the train. it was gonna be 15 minutes late when I checked the tracker they s... Ver mais
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Informações de contato
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, Reino Unido
- 01245443443
- info@happicabs.com
- www.happicabs.com
4,3
Excelente
2 mil avaliações
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Late pick up on pre-booked taxi
Booked taxi day in advance but Happicabs only allocated a taxi AFTER I called asking why it was late. Turned up 20 mins late. Gets 2 stars because the driver was pleasant
22 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Neil, I am so sorry you had an issue with our service. I have sent you a request for further information and would appreciate if you could reply at your earliest convenience so I can investigate this for you.
Very reliable
Very reliable. Always on time. Never let me down. Polite, helpful , safe drivers.
22 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Pat, thank you ever so much for your kind words. It is appreciated by myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Very recommended
Prompt answer to initial call. Advised when taxi is on its way and arrival. Very pleasant, helpful driver.
22 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Linda, thank you ever so much for your kind words. I hope we continue to meet your expectations in the future.
Why your drivers have to cary two…
Why your drivers have to cary two billing machines: one for the happy cab and one for himself. They give different prices for identical length of journey. One driver wanted me to pay before journey £12 “standard fare”; otherwise he won’t go! The return journey was a different driver. He took a long time to let me have the price at the end of journey. He found £11.50 on his phone but as soon as I mentioned that the forward journey was £12, the driver insisted that he wanted £12 too! It’s all about honesty and integrity of a taxi company or any public transport. Perhaps I should go to Fareway next time after years of loyalty with happy cab!
19 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening. I have sent you a request for further information, I would be grateful if you could reply so I could investigate this for you.
Prompt arrival.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Jacqueline, Thank you so much with your kind review. It is so much appreciated by our entire team. I hope we continue to meet your expectations.
Great friendly driver highly reccommend
Great friendly driver highly reccommend
17 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Emzie, Thank you so much for your kind review. It is really appreciated by our entire team. I hope we continue to meet our expectations in the future.
Perfect experience through out
16 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Matt, Thank you so much for your kind review. It is so much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Arrived on time with a nice polite…
Arrived on time with a nice polite driver in a nice clean car provided a pleasant journey cannot complain I will definitely use again.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Thank you so much for your kind review. It is much appreciated by our entire team.
Absolutely professional!!!
Absolutely professional!!!
All the drivers was professional and really helpful for me and it’s really nice and was helpful to use the APP
Thank you HAPPICABS
14 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Anatoliy, Thank you so much for your kind review. I am thrilled we met your expectations and hope we continue to do so in the future.
Don’t worry your cab is only 20mins late!
Booked a cab an hour in advance. 10 mins late - (hadn’t been marked as on way either) called up was told ‘not to worry’ would be around 5/7 mins. So in total 20mins late. Well I will worry as I missed my train- ended up cancelling the cab.
I have previously had to cancel a pre-paid cab and never got a refund having called 3 times. I suspect this time there will be no refund either. Disappointing and disgusting attitude and service
12 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Gemma, I am sorry this has happened to you. I have sent a request for information, I would appreciate it if you could respond so I can investigate this for you.
Resposta da Happicabs - Essex Taxi Service
HI RIchard, thank you so much for your very kind review. It is much appreciated by our entire team.
amazing service very lovely gentleman…
amazing service very lovely gentleman wasn’t uncomfortable whatsoever and normally am with male drivers!!! definitely recommend
11 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Good evening Courts, Thank you for your kind review I sincerely hope we continue to meet your expectations in the future.
Such a lovely guy
Such a lovely guy! Great driver wound highly recommend we felt very safe me my wife with our 11month year old son
8 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Ross, thank you so much for your for your very kind review. I hope that your next journey meets your expectations.
A reliable and prompt service
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (not like some other taxi drivers were you get hit by the smell of stale cigarette smoke as soon as open the door!) The driver was polite & kept me updated of his arrival via mobile/tracking. This was my first time using Happycabs & it won't be the last.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Connie, thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Great service at a reasonably price
Great service, the taxi was easy to book and arrived punctual. Very reliable.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Catia, Thank you so much for your kind review it is very appreciated by our entire team.
The company is really reliable and give…
The company is really reliable and give a time to be picked up by and track the driver
2 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Hi Jackie, thank you so much for your very kind review. I am thrilled we meet your expectations and hope we continue to do so in the future.
A Ride With Missing Details
Booked through the app, which apparently believes in mystery over clarity — no mention of how many passengers the vehicle can take. We were five; the taxi was four; the maths did not add up. The driver’s attitude didn’t help either. A little transparency (and politeness) would go a long way.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
Thank you for sharing your feedback. We’re sorry to hear about your recent experience. For clarity, each vehicle listed in our app includes passenger and luggage icons showing the number of people and bags it can accommodate — we encourage checking these details before confirming a booking to ensure the vehicle meets your needs.
We’d like to look into this further and help resolve the issue. Could you please email us at management@happicabs.com
with your booking details so we can assist you directly?
i had to call again to find out where…
i had to call again to find out where my taxi was as i was told it was coming but was waiting 30 minutes in the dark.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
We’re very sorry to hear about your experience and the delay you faced. That’s certainly not the level of service we aim to provide. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
Reserving in advance does not work.
I booked a taxi for 6:30 to arrive at work at 6:45, but the taxi arrived at 6:41! He texted me that he had arrived before I even arrived!! My work was delayed because of the taxi.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
We’re sorry to hear your taxi arrived later than expected and that this caused a delay getting to work. We’d like to review your booking to understand what happened and ensure this doesn’t happen again. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
It appears that it will be 15 minutes late from the time I booked and the delay is constantly increasing.
The taxi I booked for 6.30 is supposed to arrive at 6.45. Why? I'm late for work.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Happicabs - Essex Taxi Service
We’re sorry to hear that your taxi arrived later than expected and caused a delay getting to work. We’d like to look into this further to understand what happened and prevent it from happening again. Please share your booking details with us so we can investigate and address the issue directly.
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