Great customer service! I ordered a Subaru bundle and a wallet, and I’m happy with the quality of both so far. When there was an issue with the hoodie size, Hardtunes responded quickly and provided a... Ver mais
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Veja o que dizem as avaliações
Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver mais
A empresa respondeu
Ik heb op 24 november een bestelling geplaatst voor een les sticker. Er zijn al meerdere berichten gestuurd door mij naar de website maar tot heden nog steeds geen reactie, terwijl de site aan geeft 7... Ver mais
A empresa respondeu
MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problems were solved quick and easy
My order was delayed trough stock shortages and other environmental difficulties and severe storms that hit australia
Support was kind and instead offered a replacement item for the out of stock items
10/10 my goto shop
+Quality is very good for the price
+Support answered quick and solved the problems fast and easy

Resposta da Hardtuned
Excellent customer service.
I only ordered two air fresheners, so my order was small and low value, however the service I received was still perfect. There was a small mix up in the packing process and only one air freshener turned up. A quick email to your customer service team and the second one was on its way to me without any delay. Mistakes happen and its how you deal with them that make you a great company to have dealt with. This was my first order with Hardtuned but it will not be my last and I have already recommended you to a friend.
Thank you.

Resposta da Hardtuned
Always happy to return
Great team, always friendly and helpful. And the quality of products is perfect as always. Will buy more items in the future

Resposta da Hardtuned
Great company to buy from
Great company to buy from, very helpful when it comes to exchanging wrong shoe sizes. Will be buying from them for a while more.

Resposta da Hardtuned
Quick responses
Quick responses, and great customer service!!

Resposta da Hardtuned
Bad business practice
I notices when they have a sale they increase their prices. I took a screen shot of something I was going to buy but decided to wait for a sale. When they finally had one that same item was increased from $85 to $150 and was "discounted" to $107.. it's bad business.

Resposta da Hardtuned
Great customer service and very quick…
Great customer service and very quick reply. I’m very impressed about this company. The product I received had a fault. A great customer friendly solution was proposed in less than 24 hours. Product design is amazing for all JDM fan!

Resposta da Hardtuned
A1 Service
Customer service was super helpful. Gets back to be within minutes. Will be back here shopping again.

Resposta da Hardtuned
I wasnt sure my question was gonna be…
I wasnt sure my question was gonna be entertained since the product was purchased months ago, but they did. Overall great customer service

Resposta da Hardtuned
Hardtuned are amazing customer service!
Hardtuned are probably the best company to have provided great customer service as I needed to return an item that wasn’t the right fit. Even though the item was out of stock and I could get the size I wanted they gave me a few options in place of this. Made the transaction so easy and was a pleasure to deal with. Thanks for being such a great company!! X

Resposta da Hardtuned
I had some problems with one of the…
I had some problems with one of the jacket I bought, but the customer service was really helpful. Got an answer the same day that I reached out.

Resposta da Hardtuned
Feple e magliette
Ottime felpe e magliette, le uniche cose negative sono spedizione e la dogana, consiglio Hardtuned. Grazie di tutto

Resposta da Hardtuned
Horrible
Horrible, wanted an update on my order so i contacted customer service, they go on to say that they have lost my package?!?!??!?!?! two times already… very disappointed

Resposta da Hardtuned
Brilliant A+
Brilliant company to deal with.
I have bought from them about 6 times.
Everything's top quality, post is fast.
I agree, Bianca is amazing 😁
Will be purchasing again tomorrow!
Amazing customer service
Easy to order off of the website. Exchange process was made incredibly smooth by Bianca's amazing customer service. It was my first time ordering from Hardtuned and I've had such a great experience! 10/10 would recommend.

Resposta da Hardtuned
customer service review
My order got stuck in customs so I contacted your customer service team.
A member of your help team was a massive help and kept me up to date with everything that went on. They were incredibly friendly and very helpful. I definitely will be purchasing from Hardtuned again in the future

Resposta da Hardtuned
Bianca went above and beyond
Bianca went above and beyond. She turned my bad experience into a good one. I thought hardtune would fob me off but Bianca didn't.
5*

Resposta da Hardtuned
When I received wrong item hat
Customer support 10 out of 10! I received wrong hat but they listened my issue and they resolved it to gave me correct one hat. I really appreciate it!

Resposta da Hardtuned
Helpful and friendly support team
Received a faulty product from a third party seller but Hardtuned were more than happy to help and sort out a replacement, even covering shipping costs. Support team was quick to reply and very friendly. Bianca was super helpful through the process!

Resposta da Hardtuned
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