A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver mais
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Veja o que dizem as avaliações
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Ver mais
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As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Ver mais
A empresa respondeu
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Informações de contato
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Reino Unido
- 01622756781
- marketing@haynesgrp.co.uk
- www.haynesford.co.uk
4,5
Excelente
318 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From booking my appointment to…
From booking my appointment to collecting my car the service was extremely good
Would recommend Haynes ford
4 de junho de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Julia, great to hear that our processes all worked for you, thanks for your time in letting us know and leaving us such a great rating.
Great service
Great service. Very efficient. All the staff were extremely helpful and polite.
4 de junho de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Scott, really do appreciate your time in leaving us such a positive rating and comment, thank you very much.
Excellent service
Excellent service, lovely communication at all times , will definitely use again
4 de junho de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Glenda for your time in leaving us such a positive review and 5* rating. We really do appreciate it.
All of the staff made it very easy to…
All of the staff made it very easy to get my recall and MOT done, the staff are very pleasant right from booking the vehicle in to collecting the vehicle. The staff are a real credit to Haynes. Thank you so much for a pleasant visit and thanks for the lady who made me a coffee whilst I was waiting. As you can see I do not give reviews but I felt that great customer service should be recognised.
3 de junho de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you for taking the time to leave us a review Jamie, we really appreciate it, especially as it isn't something you do that often. Makes it more special to us that you have done so for us. Thanks again.
Excellent Communication and Service
The booking process was simple. Using the twilight shift was very convenient. The comms from the Service team back to us was timely and informative. As a fellow motor retailer, we are aware of what good looks like, and i am impressed.
2 de junho de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Sytner - appreciate that !
Brilliant service team
Everytime I've gone down there to get my car looked at and fixed all people from the service team have been so helpful in everyway possible
27 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Hi Reece, many thanks for your time in leaving us such a positive review and rating, we really do appreciate it. Thanks again !
Ford fiesta
The interaction from booking the car in till the pickup went well without any problems
30 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Gillian, we really do appreciate that comment and star rating, thanks for your time in leaving it for us.
Usual good service
Usual good service. Car sorted on time. Alex is really good. I will stay with this dealership
29 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Gavin, really good of you to take the time to review us. Thank you again.
Very efficient service and MOT
Very efficient service and MOT. Kept informed throughout and work completed on time.
29 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Nigel, we appreciate that star rating and comment, thank you !
Helpful staff
Helpful staff, attentive to your needs and also informative as to the stage of your car. Said that it would take an hour and it did take exactly an hour.
29 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Medi - we really do appreciate your time in reviewing us, thank you.
Exceptional Service from Start to Finish
I had a fantastic experience with Ford! From the moment I walked in, the staff was friendly, professional, and clearly knowledgeable. They took the time to explain what needed to be done and provided honest recommendations without trying to upsell unnecessary services.
The work was completed on time, and my car is running better than ever. I really appreciated their transparency, fair pricing, and commitment to quality. It’s rare to find a car service company you can truly trust, and I’m glad I found them. Highly recommend!
25 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Johan for such a glowing endorsement, we really appreciate your time in leaving us feedback and such a great star rating. Thanks again.
Everything Professionally Managed
Everything went well, friendly staff, prompt attention and a nice atmosphere
28 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Sandra, we really do appreciate your time in leaving us such a great star rating and comment.
Resposta da Haynes Ford
Thanks John, appreciate that comment and rating.
My experience at Hayes
The young team who signed me in, checked my car and kept me informed of the progress of my service and MOT were very helpful and informative. Everything ran smoothly with no problems. I was most impressed with the video showing the underneath of my car and what was happening to it. I have always been happy with the service given at Haynes.
27 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Barbara, we really do appreciate your time in leaving us such positive feedback and a great 5* rating. Will ensure that it is passed onto our team. Thanks again !
Kept informed and updated on the status…
Kept informed and updated on the status of our car
27 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you very much Mr Sales for leaving us such a great star rating and review, we really do appreciate it.
Well informed and courteous.
27 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you William, really appreciate your time in leaving us such a positive review and rating.
Super quick service and very…
Super quick service and very professional
27 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks David, appreciate your time in leaving us such a positive review and rating.
Polite reliable service
Polite reliable service, good communication.
23 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thanks Neil, we really do appreciate your time in leaving us such a great review and rating. Thanks again.
Helpful Staff
Kevin very helpful and explaining possible problems when investigating a problem with a tyre.
21 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Keith, will make sure your comments are passed back to Kevin. Appreciate you letting us know and leaving us such great feedback.
Excellent service
Quick, friendly and efficient service at this dealership
I bought my car from here and the service was excellent then and remains so
Office staff v efficient abd helpful.
22 de maio de 2025
Avaliação não solicitada
Resposta da Haynes Ford
Thank you Donna for your time in leaving us this review and rating, we really do appreciate it.
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