Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Ver mais
A empresa respondeu
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Ver mais
A empresa respondeu
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
5 Alloway Street, KA7 1SP, Ayr, Reino Unido
- 01292840294
4,9
Excelente
576 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brittany was super helpful and made…
Brittany was super helpful and made booking easy
15 de julho de 2025
Resposta da Hays Travel - Ayr
Hi Janice, thank you so much for your kind feedback it is appreciated :) Britney x
Another holiday booking made simple!
Another great customer service experience with my local Hays travel. I saw the holiday on another site and asked if they could access the same prices and Louise was so efficient with her responses and prices. I had a few questions regarding rooms (we booked a cruise for 2027) and Louise sent me the available rooms that suited our needs with lots of information on their benefits etc. 4th holiday booked through Hays and I honestly can’t fault the interactions and the communications for all members of the team. Thanks again!
12 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you very much for your kind comments, it's greatly appreciated , Louise
Helpful information and alternatives…
Helpful information and alternatives given. Britney was happy to help . Relaxed atmosphere.
8 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you for the lovely feedback. Britney
Resposta da Hays Travel - Ayr
Thanks very much for your kind feedback, it's greatly appreciated, Louise
The lady who served us was very…
The lady who served us was very friendly and helpful I would recommend hays travel.
1 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated, Louise
The woman that helped us book our…
The woman that helped us book our holiday was so friendly and extremely helpful which we really appreciated
7 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you very much for your kind comments, it's greatly appreciated, Nicola
Staff member very efficient
Staff member very efficient , pleasant and Helpful and gave good advice
6 de julho de 2025
Resposta da Hays Travel - Ayr
Hi, Thank you so much for your kind feedback :) Abbi
Britney was informative patient and…
Britney was informative patient and eager to help me find the holiday that best suited She had a bright sense of humour offering that extra service that made booking a pleasure
6 de julho de 2025
Resposta da Hays Travel - Ayr
Thank yo very much for your lovely feedback, it's greatly appreciated, Britney
Nicola is always lovely and helpful and…
Nicola is always lovely and helpful and nothing is a bother.
5 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you very much for your lovely feedback, it's greatly appreciated, Nicola
Amazing!
We came in with a very open mind for our holiday next year, Nicola was excellent with recommendations and found our dream holiday spot that we are so excited to have booked! A belated child free honeymoon! Nicola is very chatty and enthusiastic which made the experience so fun. We have booked twice before with Hays travel Ayr (Kay) and it has been fantastic!
6 de julho de 2025
Resposta da Hays Travel - Ayr
Thank you very much for your lovely feedback, it's greatly appreciated, Nicola
The sales assistant was excellent
The sales assistant was excellent, very knowledgeable & pleasant. I book all my holidays with Hays travel in Ayr. They always go the extra mile
5 de julho de 2025
Resposta da Hays Travel - Ayr
Hi Alexander, thank you for your kind feedback :) Louise
Kay was very friendly and knowledgeable…
Kay was very friendly and knowledgeable and made our visit a pleasure.
Job done quickly and efficiently!
5 de julho de 2025
Resposta da Hays Travel - Ayr
Hi Alasdair, thank you for your kind feedback :) Kay
Friendly informative staff
27 de junho de 2025
Resposta da Hays Travel - Ayr
Hi David, thank you for your kind feedback :) Emma
very friendly from…
Nicola the rep was very friendly from the offset. She gave helpful advice and made sure that we were getting the best value for money
1 de julho de 2025
Resposta da Hays Travel - Ayr
Hi Michelle, thank you for your kind feedback :) Nicola
Resposta da Hays Travel - Ayr
Thanks for your kind feedback, it's greatly appreciated, Kay
Nicola was very friendly and helpful in…
Nicola was very friendly and helpful in booking our cruise
24 de junho de 2025
Resposta da Hays Travel - Ayr
Thank you so much for the lovely feedback. Cheers Nicola
Thank you Nicola
Nicola at your Ayr branch is so helpful, she is full of fun and enthusiasm. Infact all your staff at Ayr are very knowledgeable and professional. All ways trying to get the best holiday for us. Thank you Nicola.
26 de junho de 2025
Resposta da Hays Travel - Ayr
Thank you so much for your kind comments, it's greatly appreciated, Nicola
Excellent friendly service
19 de junho de 2025
Resposta da Hays Travel - Ayr
Hi Elaine, thank you for your kind feedback. Abbi
The girl did all she could to please…
The girl did all she could to please us. Listening to our requests. Very pleasant.
10 de junho de 2025
Resposta da Hays Travel - Ayr
Hi Isobel, thank you for your kind feedback :) Britney
Friendly and professional service…
All the girls in the shop were really friendly and chatty. I booked with Kay in Ayr and she gave some great advice and pointers. I always book holidays myself online but Kay took the stress out of it all (and bought me back hours of time searching for holidays!). Will definitely be using Hays again. Thank you.
14 de junho de 2025
Resposta da Hays Travel - Ayr
Thank you so much for the lovely feedback. Kay
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.