We booked are holiday this week to torremolinos,Donna has arranged our holidays for the past few years, always gives us really good advice.All the staff in the Ballymena office are very curtious the m... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Chloe was excellent in explaining choices destinations, hotels and package in general. As this is my first solo trip away I found it comfortable and good advice given to me and made the right choi... Ver mais
Great travel advisors who are knowledgeable and listen to what you're looking for and find it for you at a great price. Donna is normally who we always work with and couldn't recommend her more. This... Ver mais
Our experience was great. The first thing the staff did when we walked in was, they lifted their heads and smiled at us.. they were pleasant, helpful, friendly and very knowledgeable. We even went bac... Ver mais
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, Reino Unido
- 02825530019
4,9
Excelente
786 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Donna went out of her way to enable us…
Donna went out of her way to enable us to book our holiday on Monday. She has always been very helpful to us as a result we book with hayes every year
14 de janeiro de 2026
Resposta da Hays Travel - Ballymena
Thanks for the lovely feedback Ciara! We'll be sure to pass this to Donna :)
The lady dealing with me was pleasent
The lady dealing with me was pleasent, knowleagable and helpful. The whole experience was quick and easy.
13 de janeiro de 2026
Resposta da Hays Travel - Ballymena
Janet Purcell,
We appreciate your kind words! We're so glad the experience was quick and easy, and that you found our team member pleasant and helpful.
Resposta da Hays Travel - Ballymena
Good afternoon. I have tried to call you regarding your recent comments unfortunately to no avail. I will reach out again on Saturday 21st February. If you would like to call me to discuss sooner, you can call me on 028 2553 0019. Kind regards, Donna
Resposta da Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
We felt we were not being pushed into a…
We felt we were not being pushed into a holiday, all our needs were met and the girl was very welcoming.. although I have not received all paperwork via email yet, but hopefully that arrives today
12 de janeiro de 2026
Resposta da Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
Making the right choice
We were unsure of the destination of our next holiday but Stef printed out various choices which allowed us to make the right choice.. so big thanks to Stef and her team.
4 de janeiro de 2026
Resposta da Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
Resposta da Hays Travel - Ballymena
Thanks for the lovely feedback :)
Resposta da Hays Travel - Ballymena
We appreciate your kind words! We are happy Amy provided such great service.
Great offers available
Friendly, knowledgeable, helpful staff who were eager to assist me to find the best deal. Also followed up with email regarding other holidays I had looked at. Great choice of offers which can be booked with a deposit. Can also pay in installments if you need to.
9 de janeiro de 2026
Resposta da Hays Travel - Ballymena
Thanks for the great feedback - I will be sure this is passed to Chloe :)
Resposta da Hays Travel - Ballymena
Thanks for the feedback :)
Super star staff
Extremely helpful staff, really pleasant to talk to and very professional. We're really looking good forward for this holiday.
30 de novembro de 2025
Resposta da Hays Travel - Ballymena
We appreciate you taking the time to share your experience. We're happy to hear that our team was so helpful and pleasant. We hope you enjoy your holiday!
Resposta da Hays Travel - Ballymena
We appreciate your continued support and are so glad that you find our service helpful and effective.
Friendly staff member who made sure we…
Friendly staff member who made sure we got the holiday we wanted at a great price.
6 de janeiro de 2026
Resposta da Hays Travel - Ballymena
We appreciate your positive feedback!
Amy 1
Amy was very helpful throughout visit.
Nothing was a bother to her and very patient
Great personality
As a customer will come back again
6 de janeiro de 2026
Resposta da Hays Travel - Ballymena
We're happy to hear that your visit was so positive! It's great to know that Amy was helpful and patient. We appreciate your feedback and look forward to seeing you again.
Amy was so helpful.
Amy was so helpful.
Went over and beyond to find a perfect hotel for us to stay.
Communicating was smooth.
31 de dezembro de 2025
Resposta da Hays Travel - Ballymena
Thank you for your positive feedback!
Emails response to in a timely fashion…
Emails response to in a timely fashion and advice provided when needed
23 de novembro de 2025
Resposta da Hays Travel - Ballymena
Thank you for your positive feedback; it means a lot to us.
Our agent Donna was very helpful and…
Our agent Donna was very helpful and covered everything we needed. Will continue to use Donna again as always go beyond to get us exactly what we need.
21 de dezembro de 2025
Resposta da Hays Travel - Ballymena
We appreciate your fantastic feedback! It's great to hear that Donna was so helpful and met your needs. We look forward to assisting you again!
City break planning
I went in on the spur of the moment with little or no thought or planning, yet ended up with the perfect city break Birthday present for my husband.
Fabulous help and infinite patience.!
29 de novembro de 2025
Resposta da Hays Travel - Ballymena
Thank you for your great feedback!
Great help was appreciated as this was…
Great help was appreciated as this was a multi flight booking and everything was sorted very efficiently by Donna
7 de dezembro de 2025
Resposta da Hays Travel - Ballymena
We're happy to hear that the multi flight booking was sorted efficiently. We appreciate you taking the time to leave us such positive feedback.
Resposta da Hays Travel - Ballymena
We appreciate you taking the time to share your experience; we're so happy to hear you feel welcome with our team.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.