Hays Travel - Bromsgrove Avaliações 

Clear, knowlegable, helpful

This was a second visit to Hays Travel Bromsgrove. We were not disappointed equally as good as our first visit 6 weeks ago. This time we were greeted by Morgan, who dealt with us very professionally. Morgan was very approachable with lots of knowledge with regarding our holiday requirements. The staff at Bromsgrove are a credit to Hays Travel. This our second Holiday we have booked with Hays and I am confident we will be booking many more. A wonderful experience thank you Hays Travel Bromsgrove.

Morgan was excellent alongside her helpful colleagues. I went in having some particular wants and she spent so much time focussed on finding what worked for me within a small time frame. Thank you so very much :)

I purchased a tui holiday from this company as they advertise price matching and that is not the case.

The holiday I purchased did not include hand luggage but did if I booked it direct with Tui web site.

The price wasnt match so I got less for more.

I pointed out the terms and conditio s wasnt pointed out when I tried to get my deposit back.

There excuse it was on the paperwork given at the point of sale it was not.

DO NOT USE THIS COMPANY BOOK DIRECT WITH THE TOUR OPERATOR.

Their reply it is correct if it isnt than tell me with evidebce wgats not correct
I Can attach documents to support my review......

Very helpful with everything we asked. Told us all about the booking and prices. 10/10

Knowledgeable, friendly and professional service. Didn't feel hurried even though the agency was busy.

Very pleasant friendly and helpful

Good sense of humour dealing with a customer a little lost with booking!....Very relaxed atmosphere and booking completed with ease!.

Donna was brilliant especially as we gave her quite a challenge!!!
I think we made her laugh a little and I hope she didn’t think we (I I I )wanted too much????
Sunny balcony!!!!! Ha
Thank you so much and can’t wait to go well done Donna x

A pleasant visit to the branch, with helpful advice and efforts to find us the best deal.

I always receive complete satisfaction

Donna and Scott in the Bromsgrove branch were both extremely helpful. Donna especially helping us to sort a bucket list holiday.

I wanted to add that it was Donna from the Bromsgrove branch that helped me and my niece to find the holiday that we wanted, also she was very friendly. Well done Donna very pleased with you, nothing was too much trouble for you to get the holiday that we both wanted and gave us advice that we needed

Courteous and very helpful.

Natalie at the Bromsgrove branch extremely knowledgeable, friendly and helpful - the whole branch is very helpful nothing too much trouble. I know they go above and beyond for older less tech savvy customers

excellent service very helpful the staff are a credit well done all

Very efficient staff at the Bromsgrove office. All travel arrangements sorted without any problems.

Excellent help from Morgan she really made it easy for us to book our cruise.