The lady who dealt with us ( WENDY ) was extremely helpful. She had patience with us as we went through numerous holidays . A very nice lady !!!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Experienced staff. Helped me with choosing the right package deal. Efficient and very knowledgeable. Friendly staff, did not make me rush into making a decision.
A empresa respondeu
Wendy was so helpful and full of suggestions and information about our choices of destination. She checked all of our holiday ideas and gave us options and we were impressed with her knowledge. She wa... Ver mais
A empresa respondeu
Gaynor from the Bury, Rock Branch was unbelievably helpful. She looked tirelessly to get us a fantastic holiday within budget and to set dates. She ensured the reviews were accurate before going ahead... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
7 Central St, The Rock, BL9 0JN, Bury, Reino Unido
- 01614645568
4,9
Excelente
802 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Both Jenni and Gaynor with whom I dealt…
Both Jenni and Gaynor with whom I dealt were very attentive, and friendly and professional at the same time.
25 de abril de 2026
Resposta da Hays Travel - Bury
Thank you for your kind review!
We’re so pleased to hear that both Jenni and Gaynor provided attentive, friendly, and professional service throughout your experience. We’ll be sure to pass on your lovely feedback to them—they’ll really appreciate it.
We look forward to helping you again with your future travel plans!
Kind regards,
The Hays Travel Bury Team
The Lady that assisted me and my friend…
The Lady that assisted me and my friend was friendly (Wendy) and got us the best deal on our hoilday.
12 de abril de 2026
Resposta da Hays Travel - Bury
Soraya O'Neill,
We appreciate you taking the time to leave us a review. We're so happy that we got you the best deal for your holiday!
Kind Regards
Hays travel bury
Explain everything,and help us with…
Explain everything,and help us with things ,as we are not computer savvy .
8 de abril de 2026
Resposta da Hays Travel - Bury
carole mackey,
We're happy to hear that our explanations and assistance were helpful. We appreciate your feedback and are here to support you.
Kind Regards
Excellent service
We have booked numerous holidays at Hays Travel Bury and the staff have always gone above and beyond to find us the right holiday.
13 de abril de 2026
Resposta da Hays Travel - Bury
Mark,
We appreciate you taking the time to leave us such a kind review! It's wonderful to know our team consistently exceeds expectations for your holidays.
Kind Regards
Keeley
Hays Travel
Pontefract
Extremeley helpful and good advice…
Extremeley helpful and good advice given booked our trip to Rome and I have been back and booked our trip to Belfast which I was really struggling to do on line I was talked through everything airlines, seats, and bags I am very, very happy with the service That i have recieved
8 de abril de 2026
Resposta da Hays Travel - Bury
Barbara Chaffer,
We appreciate your positive feedback! We're so happy to hear that we could provide helpful advice and simplify your booking experiences for both Rome and Belfast. It was our pleasure to assist you with your travel plans.
Kind Regards
Team bury
Enjoyable Experience!
I wanted to book a trip to Sweden this summer, taking in Stockholm and Gothenburg. My queries were handled by Olivia, who was very helpful and professional. She listened to my plans and, when it transpired that the Stockholm hotel I had wanted was not available, she recommended another one that was in the same area and which also looks very good. In addition, she arranged for airport transfers which are also helpful for me as a single traveller.
11 de abril de 2026
Resposta da Hays Travel - Bury
Christine Harrison,
We're happy to hear that your trip to Sweden is all set! We appreciate your positive feedback regarding the assistance you received. It's great to know that the alternative hotel recommendation and airport transfers were helpful for you. Thank you!
Kind Regards
Team bury
Gaynor was very helpful and got us…
Gaynor was very helpful and got us booked in quickly and efficiently.
12 de abril de 2026
Resposta da Hays Travel - Bury
Beverley Sandler,
We appreciate you taking the time to leave us this lovely review! We are so glad we could help you book quickly and efficiently.
Kind regards
Hays Travel Bury
Your sales assistant Jennie was five…
Your sales assistant Jennie was five star with her advice and was very informative and friendly, making it a very pleasant experience. Regards Joe Willis
11 de abril de 2026
Resposta da Hays Travel - Bury
Joseph Willis,
We're happy to hear that our sales assistant was so helpful, informative, and friendly. We appreciate you taking the time to leave us such a great review!
Kind regards
Hays Travel Bury
Resposta da Hays Travel - Bury
Thank you for your kind review Christine :)
Kind regards,
Hays Travel Bury
Gaynor was brilliant as always.booked 4…
Gaynor was brilliant as always.booked 4 holudays with her over the last 18 months
5 de abril de 2026
Resposta da Hays Travel - Bury
Bernard Carey,
We're happy to hear that you consistently have brilliant experiences. Thank you for booking your holidays with us; we appreciate your continued support.
Kind regards
Hays Travel Bury
Great Yarmouth here we come 😀
When we finally sorted out our coach trip to Great Yarmouth, Isabelle helped us out immensely. She was extremely helpful and professional. We're very happy and looking forward to our trip in September 😀
5 de abril de 2026
Resposta da Hays Travel - Bury
Big D. ,
We appreciate you sharing your experience. We're happy to hear that you received helpful and professional service while planning your coach trip, and we hope you enjoy your trip!
Kind regards
Hays Travel Buty
Very friendly and helpful agent
Very friendly and helpful agent - Keeley. The Tui website was playing up but she kept her cool with the lady on the phone who was going round the houses somewhat.
29 de março de 2026
Resposta da Hays Travel - Bury
Lesley,
We're happy to hear that the agent was friendly and helpful. We appreciate you mentioning their patience while dealing with technical issues and a challenging phone call.
Kind regards
Hays Travel Bury
Always the best
Always the best ! Helpful not pushy great service all round .Ive suffered from Breast Cancer twice and lost my Husband to prostate cancer . So will be Travelling on my own for the first time. Hays put me at ease and were fantastic xx🌸🌸🌸🌸
20 de março de 2026
Resposta da Hays Travel - Bury
Helen,
We're so glad to hear that you find our service helpful and not pushy. We appreciate your kind words, especially given your experiences. We aim to provide support and peace of mind for your travels.
Kind regards
Team Bury
Great service from Jenni
27 de março de 2026
Resposta da Hays Travel - Bury
Wayne Hepworth,
We are so glad that you received great service. We appreciate you taking the time to share your experience with us.
Kind regards
Team bury
Resposta da Hays Travel - Bury
Pauline,
We appreciate you taking the time to share your kind words with us, and we are so happy to hear that you had a positive experience.
Kind regards
Team bury
Gaynor was excellent and provided all…
Gaynor was excellent and provided all appropriate information that I needed.No pressure applied . Felt very comfortable.
18 de março de 2026
Resposta da Hays Travel - Bury
Vishnoo Addingadoo,
We're delighted to hear that you felt comfortable and received all the necessary information without any pressure. Thank you for sharing your experience.
Kind regards
Team bury
Another holiday booked,always a…
Another holiday booked,always a seamless procedure at the Bury branch with Jenni this time.
14 de março de 2026
Resposta da Hays Travel - Bury
Leonard,
We're happy to hear that your booking experience was seamless. Thank you for your positive feedback; we appreciate it very much.
Kind regards
Team bury
Great service
I explained what holiday I was looking for and the response was quick and professional and found exactly what I wanted. Welcoming staff member polite and efficient. Thanks.
14 de março de 2026
Resposta da Hays Travel - Bury
Margaret,
We appreciate you sharing your experience. We're so glad to hear that our staff quickly and professionally found exactly the holiday you wanted. Thank you!
Kind regards
Team Bury
Jennie did all the hard work got us a…
Jennie did all the hard work got us a deal we seen and made it better .
15 de março de 2026
Resposta da Hays Travel - Bury
We're happy to hear that the hard work resulted in a better deal for you. Thank you for sharing your positive experience with us!
Kind regards
Team Bury
Very friendly and welcoming staff team…
Very friendly and welcoming staff team and very helpful in finding us a holiday
10 de março de 2026
Resposta da Hays Travel - Bury
Mrs MARLENE HARDMAN,
We are so happy to hear that our team was friendly, welcoming, and helpful in finding you a holiday! Thank you for your positive feedback.
bury, Hays Travel
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.