Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .
A empresa respondeu
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Veja o que dizem as avaliações
We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Ver mais
A empresa respondeu
Iv been Porthcawl and Shanklin again this year. My needs were meet on both trips. Great journey to and from hotels. Love using Alfa and booking with Hays. Already booked both again for 2027. In regist... Ver mais
A empresa respondeu
We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
9 Bridge Street, CH1 1NG, Chester City, Reino Unido
- 01244 456786
4,9
Excelente
849 avaliações
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Booked our first cruise helped by Nicola
We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake and booking something we later regretted. We were looked after wonderfully by Nicola, she took her time, explained everything clearly and was more than happy to go over the same options and suggestions and answer all of our random questions! She really made the whole process enjoyable and we have booked and left the shop feeling excited and reassured that we know pretty much everything we need to and have booked ourselves the most suitable options for our first cruise. Great service.
25 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. It's fantastic to know that our team was able to help you find the perfect cruise and that you appreciated their knowledge and helpfulness. We hope you have an amazing trip!
Kind Regards
Hays Travel
Good ideas with a smile
Good ideas with a smile. No rush and we have booked what we wanted.
25 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that you had a positive experience and were able to book exactly what you wanted without feeling rushed.
Kind Regards
Hays Travel
So easy and enjoyable to book with…
So easy and enjoyable to book with Hayes Travel again. Ruby is always so pleasant and helpful. All the staff are friendly and knowledgeable -thank you!
22 de julho de 2026
Resposta da Hays Travel - Chester
Thank you so much for your wonderful feedback! We are delighted to hear that booking with us was so easy and enjoyable. We appreciate your kind words about our friendly and knowledgeable staff.
Kind Regards
Hays Travel
The service we got from sanem was first…
The service we got from sanem was first class
23 de julho de 2026
Resposta da Hays Travel - Chester
We are so pleased to hear that you received such first-class service! Thank you for sharing your positive experience with us.
Kind Regards
Hays Travel
Outstanding
Sanem (Hope I spelled this correctly, a Turkish lady) was brilliant. Quick, understanding and charming. Got a good deal on a great holiday.
Thank you.
James
21 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was quick, understanding, and charming, and helped you find a great deal on your holiday. We appreciate your kind words.
Kind Regards
Hays Travel
Fabulous service as always
Fabulous service as always.
3rd year booking our holidays with Hays, wouldn't do it any other way.
12 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that you consistently receive fabulous service and continue to book your holidays with us. We truly appreciate your loyalty.
Kind Regards
Hays Travel
All of the team were really…
All of the team were really knowledgeable and helpful with a special mention for Nichola, Sanem, Ruby and Brad when I went into the Chester City Branch to enquire about and book my holiday.
18 de julho de 2026
Resposta da Hays Travel - Chester
Thank you so much for your lovely review, we are so glad to have got something booked for you :)
Team Chester
Louise was excellent very efficient as…
Louise was excellent very efficient as always in dealing with our requirements
16 de julho de 2026
Resposta da Hays Travel - Chester
Thank you so much for taking time to give us this lovely review and booking with us, Team Chester
Chester branch always provide 5*…
Chester branch always provide 5* service. I have used them regularly over the past 2 years and they have always produced the best holidays! Thank you to the team.
17 de julho de 2026
Resposta da Hays Travel - Chester
Many thanks for this lovely review and booking with us again yet another fabulous adventure :)
Chester Team
Resposta da Hays Travel - Chester
Many thanks for taking time to leave us this review and booking with us. Team Chester
Staff are always so friendly and professional.
I always prefer to sit and chat with a real human being rather than talking to a robot over the internet.
The Hays staff in Chester are always exceptionally friendly, very pleasant and professionally helpful.
…and the tea is good too. ☕️
14 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your lovely review! We are so pleased to hear you value our customer service and enjoy visiting our branch. We look forward to helping you with future holidays!
Kind Regards
Hays Travel
gentleman called liam 10/10
Was looked after by a gentleman called liam and he was amazing! It was my first time booking through an agency and he made it so easy
10/10
15 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful feedback! We are so pleased to hear that your first booking experience with us was easy and that you received amazing service.
Kind Regards
Hays Travel
Brilliant firm
Hays always deliver. Lovely helpful staff, nothing too much trouble. Can always count on the staff to sort our any problems or answer any queries.
27 de junho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that our staff consistently provide such helpful service and are always able to assist with any queries.
Kind Regards
Hays Travel
Always very friendly and helpful.
14 de julho de 2026
Resposta da Hays Travel - Chester
Thank you so much for this lovely review and booking with us again :) Sanem
Very good service staff lovely feel…
Very good service staff lovely feel comfortable in the Chester branch
11 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that you felt comfortable and that our staff provided you with very good service at our Chester branch. We truly appreciate your kind words.
Kind Regards
Hays Travel
Found me a cruise from Liverpool which…
Found me a cruise from Liverpool which I can afford didn’t think that was possible. Very helpful young lady.
8 de julho de 2026
Resposta da Hays Travel - Chester
We are so pleased we could help you find a cruise from Liverpool that fit your budget! It's wonderful to hear our team provided such helpful service.
Kind Regards
Hays Travel
Member of staff very helpful and…
Member of staff very helpful and friendly
Help us to choose cruise ideal for us
Excellent service
8 de julho de 2026
Resposta da Hays Travel - Chester
Thank you so much for your wonderful review! We are so pleased to hear that our team was able to help you find the perfect cruise and provide excellent service.
Kind Regards
Hays Travel
Hay’s customer service was second to none.
I found Hay’s customer assistants to be very knowledgeable and helpful. They were able to assist me to find a suitable holiday and completed most of the process on my behalf. I was very happy with the level of professionalism they showed. Thank you.
7 de julho de 2026
Resposta da Hays Travel - Chester
Thank you for your wonderful review! We are so pleased to hear that our team was knowledgeable and helpful in assisting you with your holiday plans. We truly appreciate your kind words about their professionalism.
Kind Regards
Hays Travel
Yet again excellent service from Louise…
Yet again excellent service from Louise and San . We wouldn’t hesitate to recommend Hays Chrster
8 de julho de 2026
Resposta da Hays Travel - Chester
Hi Paula, Thank you so much for taking the time to leave a review. We are so glad we managed to arrange such a exciting holiday for you and thank you for choosing to book with us again :) - Team Chester
Following up our request for details of…
Following up our request for details of holidays for 2027, we were given a price and happy with the flight times so we booked the day after returning home from this years beach holiday, fabulous service as always and efficient follow up by the great team in branch.
26 de junho de 2026
Resposta da Hays Travel - Chester
Thank you so much for your wonderful feedback! We are delighted to hear that you received such fabulous service and efficient follow-up from our team. We appreciate your continued trust in us for your holiday bookings.
Kind Regards
Hays Travel
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