The travel adviser, Chloe, couldn't have been more helpful. She looked at numerous options with us and explained everything we needed to know, such as location of hotel, proximity to popular tourist... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The travel agent , Chloe in the Durham City branch was excellent. I was asking for a last minute booking for a British Isles coastal cruise which proved to be fully booked. She used her own initiative... Ver mais
A empresa respondeu
Hays Travel Durham is my go to branch when booking holidays. I contacted Ashleigh, branch manager, with some options and dates and prices were given quickly and clearly. When the decision was made... Ver mais
A empresa respondeu
Louise was very helpful in helping us choose our hotel in Jersey, book flights and airport parking. She also helped us technophobes download the app and made everything seem relatively straightforward... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
1-4 North Road, DH1 4SH, Durham, Reino Unido
- 0191 3847690
5,0
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Very considerate and patient staff.
Very considerate and patient staff who worked hard to find us the break which best met our needs
5 de fevereiro de 2026
Resposta da Hays Travel - Durham
Thank you for your lovely feedback and taking time to rate my service - hope you are looking forward to your holiday. Thanks Lily :-)
secured travel insurance
5 de fevereiro de 2026
Resposta da Hays Travel - Durham
Thank you for leaving lovely feedback - thanks Ava :-)
Booked a holiday to lanzarote
Called in to get some ideas for a holiday,Booked holiday for lanzarote through cara who explained everything,good service
3 de fevereiro de 2026
Resposta da Hays Travel - Durham
Thanks for your feedback and lovely comments, Hope you are looking forward to your holiday. Thanks Cara :-)
Very helpful and friendly member of…
Very helpful and friendly member of staff, I've booked a few holidays at this branch, and wouldn't hesitate to book more in the future.
All the staff are always friendly and approachable.
3 de fevereiro de 2026
Resposta da Hays Travel - Durham
Thank you for such lovely feedback. I am glad I was able to get you booked. Hope you enjoy your holiday! Thanks Cara :)
Happy with the service we received from…
Happy with the service we received from Cara ,we are returning customers as we booked our cruise with Cara last year and found her to be very helpful and pleasant.We will definitely recommend her.
3 de fevereiro de 2026
Resposta da Hays Travel - Durham
Thank you for your lovely feedback! Hope you are looking forward to your cruise and thank you for coming back to me, Thanks Cara :-)
Efficent and helpful service
3 de fevereiro de 2026
Resposta da Hays Travel - Durham
We appreciate you highlighting our efficient and helpful service! We are so pleased you had a positive experience with us.
Thanks Louise :)
Helpful friendly staff
Helpful friendly staff. Carla remembered me from my previous 2 years of booking holidays and found me a great deal
26 de janeiro de 2026
Resposta da Hays Travel - Durham
We appreciate you taking the time to leave us such a wonderful review! I am so happy I could find you a great deal and hope you have a great time. Thanks Cara :-)
Very helpful staff and organise…
Very helpful staff and organise everything for us, really good service.
2 de fevereiro de 2026
Resposta da Hays Travel - Durham
We appreciate you taking the time to leave us a review! We are so happy to hear our staff were helpful.
Thanks Louise :)
Chloe in Durham store was really…
Chloe in Durham store was really friendly and helpful in helping us decide on a destination for Christmas she was patient and thorough when explaining
31 de janeiro de 2026
Resposta da Hays Travel - Durham
We appreciate you taking the time to share your experience. I am so glad we could assist you in planning your Christmas destination. I hope you have a wonderful time.
Thanks Chloe :-)
Resposta da Hays Travel - Durham
thankyou for taking the time to leave a review! I appreciate your feedback and hope you have an amazing holiday. Thanks, Cara :)
Resposta da Hays Travel - Durham
Thank you for taking the time to leave a lovely review, we hope you have a lovely time. Thanks Bethany :-)
Louise at north road durham
Terrific service from Louise at the durham north road store, great price, great dates, couldn't of asked for more
30 de janeiro de 2026
Resposta da Hays Travel - Durham
Thank you for such a lovely review! I am glad I was able to get you all sorted for your holiday, I hope you have a great time. Thanks Louise :)
Chloe was fantastic
Chloe was fantastic, very helpful and patient with me, i have been to hays durham a few times now and they have always been great.
30 de janeiro de 2026
Resposta da Hays Travel - Durham
Thank you for your lovely feedback! I am glad I was able to get you sorted. Thanks Ava :)
Easy communication
Easy communication, easy straight forward booking. Confirmation sent promptly through emails.
22 de janeiro de 2026
Resposta da Hays Travel - Durham
Thank you for taking the time to leave some lovely feed back, I hope you have a wonderful time. Thanks Chloe :)
Resposta da Hays Travel - Durham
Thank you for leaving such a nice review! I am glad i was able to get you sorted. Thanks Cara :)
Resposta da Hays Travel - Durham
Thank you for taking the time to leave some lovely feed back, I hope you have a wonderful time. Thanks Ashleigh :-)
My Booking was easy to do no problems…
My Booking was easy to do no problems in and out quick
21 de janeiro de 2026
Resposta da Hays Travel - Durham
Thank you for your lovely feedback - hope you are looking forward to your trip! Thanks Louise :-)
Excellent service from Ashleigh as…
Excellent service from Ashleigh as usual. Everything sorted quickly with good advice on choices we presented.
27 de janeiro de 2026
Resposta da Hays Travel - Durham
We appreciate you taking the time to leave us such a wonderful review. I am so glad I could get you all sorted! Thanks Ashleigh :)
Lily was amazing!
Lily was amazing!! Booking our holiday was stress free and Lily made the whole experience from start to finish the easiest and simplest thing possible. Highly recommended visiting Hays Travel Durham & Booking your next holiday with Lily
25 de janeiro de 2026
Resposta da Hays Travel - Durham
Thank you for leaving such a kind review! I am happy i was able to get your holiday all booked up. Hope that you have a lovely holiday! Thanks Lily :)
Our agent was great
Our agent spent time researching and finding great holiday options which met our brief. She was able to answer all of our questions about the location and resort. So helpful!
24 de janeiro de 2026
Resposta da Hays Travel - Durham
We appreciate you taking the time to leave us such a wonderful review. I am so glad I could assist with your needs and give amazing advice. Thanks Charlotte :)
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