The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Ver mais
A empresa respondeu
Sarah, who helped us at the Galashiels branch, was fantastic! She did absolutely everything for us and was both friendly and professional. Hays should be very proud of having such a wonderful member o... Ver mais
A empresa respondeu
Hayley was excellent in helping us find our Caribbean cruise / hotel holiday . Very patient with us changing hotels etc. . Took all the stress away from us trying to do it ourselves . Why try doing it... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
86 Channel Street, TD1 1BD, Galashiels, Reino Unido
- 01896477015
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Resposta da Hays Travel - Galashiels
Thank you very much for your kind review and for booking your flights with me - Kiara
Thanks you for helping me to booking a holiday on the course I give you 10 10 again I will be booking up a holiday sometime is year Derek jamieson
Thanks you for booking up a holiday again I give you 10 10 I be coming down to booking a other holiday sometime is year Derek jamieson
5 de março de 2026
Resposta da Hays Travel - Galashiels
Thank you for your lovely review. I will make sure to pass on your comments to Sarah. Thank you for booking with us again. Amy - Branch manager
Kiara went out of her way to find me a…
Kiara went out of her way to find me a holiday which was not an easy task due to my requirements she was very kind and patient and nothing was a bother to her.
5 de março de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your lovely review for Kiara. I will be sure to pass it on. Thank you for booking with us. Amy - Branch Manager
Exceptional.
Hays Travel in Galashiels have exceptional customer service. Would highly recommend them for all holiday booking plans.
5 de março de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your lovely review and for always booking with us. Amy - Branch Manager :)
Superb as always
Hayley at Galashiels Hays is always fantastic and found the holiday and deal I was looking for. Booking all very simple. As always a big thank.
26 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Hi Katrina, thank you for your kind review and for booking with us again. I will be sure to pass on your lovely comments to Hayley.
Kiara
Normal excellent service from Sarah …
Normal excellent service from Sarah who ensured that we got exactly what we wanted and at the best deal possible
27 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your kind review, I will be sure to pass on your lovely comments to Sarah.
Kiara
Resposta da Hays Travel - Galashiels
Thank you for booking your trip to Turkey with me and your 5 star review, much appreciated. Always a pleasure to arrange your trip for you.
Sarah Travel consultant
Louise the travel agent was very…
Louise the travel agent was very patient with us considering we didn't know where we wanted to go. She was knowledgeable and gave us excellent advice.
21 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your lovely review Debra! Glad we were able to get you something booked and hope you are looking forward to it
Louise
Hayley was very attentive and professional
Hayley was very attentive and professional. My wife and I wanted a holiday but had no idea where we wanted to go. Hayley did a lot of research for us and was extremely patient and helpful. We eventually got our holiday booked .
19 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your kind review Ian , It was a pleasure to get you booked up. Hope you are both looking forward to it and I will see you before you go.
Hayley - Travel advisor
Helpful cheery staff
18 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your kind review Janette. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager
Very helpful and walked away with the holiday I wanted
Very helpful and took the time to get the best deal
17 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your kind review Michael. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager
Always a happy customer
As soon as you walk in the staff are very friendly and so pleased to see you. Always asking how l got on in the hotel l was in. Genuinely interested. Poor Sarah l must be the worst customer ever. Sarah has the patience of a saint. If l can't decide l always 💯 go with there recommendations .Never failed me. Well done to Sarah and the rest of the staff. Always smiling they are all perfect.
15 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Aww thank you so much for your lovely review. It's always a pleasure to book your trips form you (honestly :-) ) Glad you are happy with our suggestions x
Booked a holiday to Venice with Hays…
Booked a holiday to Venice with Hays Travel Galashiels and Amy was so helpful and professional.
12 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your lovely review. I really enjoyed booking your Venice trip for you. Lovely chat :) Amy - Branch Manager
Honesty
Honesty, reliability and confidence in the company, along with price of mind.
7 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Hi Mr Culton,
Thank you very much for taking the time to leave a review for Connor and thank you for trusting us with booking your insurance.
- Kiara, Assistant Manager
Another booking with Kiara at Hays…
Another booking with Kiara at Hays Galashiels. A pleasant and successful booking, as usual. Highly recommended,
13 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Hi Jeremy,
Thank you so much for another kind review, it's always my pleasure to help you arrange your holidays! :)
Kiara
Thankyou for the courteous and…
Thankyou for the courteous and efficient service when we recently booked a trip with you.
29 de janeiro de 2026
Resposta da Hays Travel - Galashiels
Thank you for your kind review. I will be sure to pass on your lovely comments to Connor. Amy - Branch manager
The staff are fantastic in the travel…
The staff are fantastic in the travel shop,you ask a question they will find out and fix whatever you ask if possible there allways smilling great rapport with them,i will keep using Hays Travel excellent service 😀
11 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thanks for your kind review and booking again and being a loyal customer. Always a pleasure to book your holidays for you. Hayley. Travel Consultant
Making going on holiday simple that’s…
Making going on holiday simple that’s what Hay’s are doing .Let the agents do all the work you leave the shop with a big smile knowing everything has been covered.Why book any other way
9 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your lovely review. It had made my day! Thanks for booking with us again. Amy :)
Nothing is too much trouble .
Nothing is too much trouble all of the staff are ready and willing to go that extra mile to find the perfect destination for you . I have just booked another fantastic holiday with Hays . Thank you for helping me .
8 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your review for Amy, it's always our pleasure. Thank you for booking with us again.
- Kiara, Assistant Manager
Staff are very friendly
Staff are very friendly, no their customers very well. Amazing . Thanks to Amy ☺️
8 de fevereiro de 2026
Resposta da Hays Travel - Galashiels
Thank you so much for your kind review. It was lovely to see you both again. Amy :)
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