Hays Travel - Goring Avaliações 

526
O TrustScore é 5 de um total de 5

4,9

334 Goring Road, BN12 4PD Goring, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

526 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(526)

125.952 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very professional

Karen at the Goring branch was so helpful, patient and informative about various different destinations, which made it easy for us to make a choice. Everything was handled swiftly with real professionalism.

25 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Thank you for your kind review. So pleased you found Karens service to be helpful, appreciate the feedback :)

Avaliado com 5 de um total de 5 estrelas

Lovely lady Karen at goring

Lovely lady Karen at goring. Very helpful and knowledgeable helping find our holiday. Took time and never felt rushed.

25 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Vincent Bloor,

We appreciate your kind words regarding the assistance you received while planning your holiday. We're so happy we could help you find the perfect trip!

goring, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Jade was really helpful and made it so…

Jade was really helpful and made it so much easier to book my holiday.
Thank you Jade.

22 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Christine Chapman,

We're happy to hear that booking your holiday was made easier. Thank you for your positive feedback; it means a lot to us.

goring, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Very helpful young lady,

Very helpful young lady,

19 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Colin,

We appreciate your kind words regarding the helpful service you received from our staff member; we are so grateful.

goring, Hays Travel

Avaliado com 4 de um total de 5 estrelas

Staff were very helpful and explained…

Staff were very helpful and explained everything really nice

13 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

John Ralph,

We appreciate your feedback and are so glad that our staff was helpful and provided a clear explanation.

goring, Hays Travel

Avaliado com 4 de um total de 5 estrelas

Really helpful advice

Really helpful advice, however the travel insurance purchased was not particularly useful. The website of the insurer did not let me enter additional health issues, as the policy was taken out after October 2025. On phoning the company I was given a different number to call. This should have been included in the original email document from the company.

8 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Thank you for your feedback, apologies you had issues with completing the medical screening. The paperwork that was given does include the correct website and phone number to complete this. We will feed this back that you had to call a different number.

Avaliado com 5 de um total de 5 estrelas

i came in twice the first day with my…

i came in twice the first day with my daughter
the next day with a friend we were helped both days from a lovely young lady her name was jade
she listened to everything we had to say and she managed to fined both my daughter and my self the perfect holidays.
would really recommend hays travel

13 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Thank you for your lovely review. Happy to hear you found Jade's service was great :) Many Thanks

Avaliado com 5 de um total de 5 estrelas

A good first experience. Trip booked.

Clear advice and information from Megan once we'd outlined what we wanted. She found some options and discussed what we thought would be best for us. We ended up booking for our first experience using Hays Travel. It was a competitive price and she took time to answer our queries. I trust it won't be the last time we use Hays Travel.......

10 de fevereiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Thank you so much for your lovely feedback, I am glad I was able to assist! - Megan :)

Avaliado com 5 de um total de 5 estrelas

Prompt, honest and friendly service

Prompt, friendly and honest service.

31 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Luke,

We appreciate you taking the time to leave us a review, and we are so happy to hear you received great service!

Hays Travel

Avaliado com 5 de um total de 5 estrelas

helpful

helpful and friendly staff, warm and welcoming, help negotiate the type of travel and best deal.

28 de janeiro de 2026
Avaliado com 2 de um total de 5 estrelas

Not so great

Not so great. Davina McCall "great exchange rate too". On their advert on the TV. Far from the truth. Also depends on weather you have booked a holiday with them. Today's rate for sterling to Euro is 1.15. Hays say it is 1.09. !! So I should leave them out totally. Last holiday I also booked through them was nothing but hassle. TUI offered me £100 , in way of an apology. . It is now clear after response, that you can't expect to trust them. Up to you to haggle with them for the best exchange rate. Otherwise they will make as much profit as they think they can get away with. No point in asking them either for days rate, they are also just out to get away with as much as they possibly can. LOL.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Sorry to hear you were disappointed with the exchange rate you purchased. Unfortunately, exchange rates do fluctuate daily and can differ, dependant on where they are purchased and if it's ordered online . Our preferential rate is a benefit from being a Hays Travel Holiday customer. We did offer you the customer rate, as you had booked a holiday with us previously. We can, where possible, try to price match or at least get as close as we can to rates seen elsewhere. But sadly this was not mentioned at the time of the transaction. We can only appoligise that your experience was not satisfactory.

Avaliado com 4 de um total de 5 estrelas

Helpful and knowledgeable staff and no…

Helpful and knowledgeable staff and no pressure selling made booking our cruise a pleasurable experience

25 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

We appreciate you choosing us for your cruise booking. We're happy to hear our team's knowledge and no-pressure approach made it pleasurable for you.

Hays Travel

Avaliado com 5 de um total de 5 estrelas

Lovely reception

Lovely reception, dealt with our questions quickly and efficiently. Very pleased, will be booking our next breaks with them.

25 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

We appreciate you taking the time to leave us a review. We are so glad to hear that you were pleased with our service and will book with us again.

Hays Travel

Avaliado com 5 de um total de 5 estrelas

Staff amazing

Staff amazing. Knowledgeable, empathetic and understood our needs.Answered all our questions and made the whole experience easy.
A credit to Hays who I have never used but now would recommend at a heartbeat

24 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

We appreciate your kind words! We are so glad that our team's knowledge made your experience easy. We are grateful for your recommendation!

Hays Travel

Avaliado com 5 de um total de 5 estrelas

Really helpful and informative

Really helpful and informative. Isaac was lovely and the lady on the other desk was great unfortunately I did not get her name.

20 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

We're happy to hear that our team was helpful and informative! We appreciate your positive feedback and are glad you enjoyed your experience with us.

Hays Travel

Avaliado com 5 de um total de 5 estrelas

Happy traveller

Great staff always friendly and happy to help, never had a bad experience wouldn’t go anywhere else.

21 de janeiro de 2026
logotipo da Hays Travel - Goring

Resposta da Hays Travel - Goring

Thank you for your lovely feedback! - Megan :)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais