Hays Travel - Hanley Avaliações 

667
O TrustScore é 5 de um total de 5

5,0

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Joy was really helpful,professional and friendly. The 3rd time myself and other family members have booked cruises with her.

Avaliado com 5 de um total de 5 estrelas

Yet another very successful experience with Jody at Hays Travel in Hanley, Stoke-on-Trent. I have booked with Jody several times and she remembers my preferences and understands my mobility issues s... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Reino Unido

  • 01782692752

5,0

Excelente

O TrustScore é 5 de um total de 5

667 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(667)

123.181 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well respected .

Well respected. The staff is one whom I would go back over and again for assistance. She was patient and encouraging.

18 de julho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Monica, thank you for taking the time to leave your feedback and again thank you for booking with us, thanks Mark and the team.

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff.

Helpful friendly staff.

17 de julho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Thank you for taking the time to leave a positive review and for booking in store with us.

Avaliado com 5 de um total de 5 estrelas

The staff in Hays Travel Hanley are…

The staff in Hays Travel Hanley are simply the best. They go above and beyond to ensure that the holiday you book is the right one for you. Nothing is too much trouble and they will assist with every last detail. I wouldn’t go anywhere else and recommend to anyone. Here’s to many more bookings with you 🤩

3 de julho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Sam, thank you and it is always our pleasure :)

Avaliado com 5 de um total de 5 estrelas

Yet another very successful experience…

Yet another very successful experience with Jody at Hays Travel in Hanley, Stoke-on-Trent. I have booked with Jody several times and she remembers my preferences and understands my mobility issues so I don’t have to repeat them each time.
Jody is always helpful and she deals with my requests promptly and efficiently.
Thank you once again for your excellent service Jody.

2 de julho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Thank you for your wonderful feedback! We are delighted to hear about your continued positive experiences. It's fantastic to know that our team consistently provides helpful and efficient service, and that your preferences and needs are always understood. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

I went in to query the availability of…

I went in to query the availability of a holiday because I couldn't access it on my phone. I explained that I couldn't book it there and then but she still went ahead and checked all the details and it was for the dates I wanted. She took the code and I said that I would be back when we knew if my husband could get the time off. I went back the following Monday to book but the original lady wasn't in. I was served by a gentleman who I believe was the manager and he was equally as helpful as the original lady. It was a very pleasant experience

23 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Jacqueline, thank you for your review and I am so glad to read you were happy with your experience with us so again thank you for booking with us, thanks Mark and the team.

Avaliado com 5 de um total de 5 estrelas

Al the staff at hanley…

Al the staff at hanley brancharetfantastic always helpfull I have booked my holidays with them for years and will continue to do so

27 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Kay Thanks again for your kind words and again for booking with us again, thanks Mark and the team

Avaliado com 5 de um total de 5 estrelas

Found right holiday for us.

28 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We are so pleased we could help you find the perfect holiday. Thank you for your kind words! Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

We only called in to get prices and see…

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of holiday knowledge, there wasn't a question she couldn't answer, we had a laugh and cane away on cloud 9 that we had secured our first holiday. The world needs more people like joy...

28 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We're so happy to hear that we could help you find your first family holiday! It's wonderful to know our team provided such a positive and knowledgeable experience. We hope you have a fantastic trip! Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Went in for a short late booking to…

Went in for a short late booking to marmaris turkey .
The lady who sorted me out was very helpful and I would recommend people to come to your shop to book.

25 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Dorothy, thank you for taking the time to complete our review and again thank you for booking with us, thanks Mark and the team

Avaliado com 5 de um total de 5 estrelas

Joy was incredible really knew her…

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online previously but i'l be visiting Joy at Hays travel from now on, very happy customer 😊

21 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We are so pleased to hear about your excellent experience with our team member. It's wonderful to know we could make your booking so smooth. We truly appreciate your kind words and look forward to assisting you again. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff. Always helpful and knowledgeable

20 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We're so glad to hear this! Thank you for your kind words. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Our experience is always a pleasant…

Our experience is always a pleasant one, staff are always very friendly and helpful

20 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We are so pleased to hear you always have a pleasant experience with us. Thank you for your kind words! Many thanks, Mark & the team.

Avaliado com 4 de um total de 5 estrelas

It is our first experience of booking …

It is our first experience of booking throat travel agency. My son recommended Hays. It was a good experience. We were looked after. Our original choice was booked but the travel agent lady couldn't do more to help us. She rang people. Looked in brochures with us and she only let us go once we were satisfied. She found us another offer with more days in a different area of Cornwall.. i would give the lady, sorry i have forgotten her name, and the travel agency 10☆

9 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Lynn, thank you for your review and thank you for the 10 star rating, thanks Mark and the team.

Avaliado com 5 de um total de 5 estrelas

Kelly made sure we were 100 percent…

Kelly made sure we were 100 percent with everything before booking.. made sure we knew everything about our holiday as it's out first time abroad and went above and beyond to help us with insurance too

6 de junho de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We are so pleased to hear we could make your first trip abroad so seamless and stress-free. Thank you for your kind words! Mark & the team.

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