Hays Travel - Hanley Avaliações 

692
O TrustScore é 5 de um total de 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Reino Unido

  • 01782692752

4,9

Excelente

O TrustScore é 5 de um total de 5

692 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(692)

116.474 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I found that the agent was considerate…

I found that the agent was considerate in my requirements and was helpful in their advice

21 de abril de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Christine thank you for your lovely comments and again thank yo for booking with us, thanks Mark and the team.

Avaliado com 5 de um total de 5 estrelas

The personal approach

From start to finish the colleague who we have dealt with has been brilliant! Can’t thank Kelly at Hanley enough. She has been so helpful, patient and nothing is ever too much trouble. She has been on hand to answer any question we have and query to ensure we booked the perfect holiday. We have had to change our original plans due to what’s going on in the West and her recommendation led us down a completely different path but one we are so happy with and so excited about now.
I would highly recommend Kay’s Travel. Can’t thank Kelly enough, she knew how important it was we found the right location and holiday for my 50th. Exciting times

26 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

We always book with hays travel in…

We always book with hays travel in Hanley, they are a great team. Especially Joy she knows us so well k ows what we like and don't like, also Mark really helpful. Plus love seeing there adventures on Facebook give me good ideas where I might like to travel next.

18 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great travel agent

As always we received excellent service in booking our next holiday. The staff at the Hanley branch are friendly, helpful and efficient and special thanks to Joy.

11 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

The people at hays make you feel…

The people at hays make you feel welcome, they listen to what you want in a holiday. They take their time with you making sure that you are happy with your choice. But also they ask if you need airport parking etc... they make the difference. Thank you

8 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, knowledgeable staff

9 de abril de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a positive review. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Hi,the staff are very friendly and…

Hi,the staff are very friendly and helpful I was looking for a holiday and we find what I looking for. The all booking go very well and I'm happy looking for my holiday in egypt

9 de abril de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We're happy to hear that our friendly team helped you find the perfect holiday. It's great that the booking process went smoothly, and we appreciate your positive feedback! Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Very friendly staff joy remembers me…

Very friendly staff joy remembers me from a couple of years ago when I last visited the store she was very helpful in booking our holiday

4 de abril de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Thank you for taking the time to leave a review we appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

we spoke to joy and she bent over…

we spoke to joy and she bent over backwards to get the holiday we wanted ive used hays /joy for years always happy to help ,freindly had nice chat about hotels we are going to stay in all top hotels she has arranged for us

23 de março de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

Hi Carl, thank you for your review and your lovely words towards Joy, you have a fantastic holiday to look forward too for an amazing special occasion, thanks Mark and the team.

Avaliado com 5 de um total de 5 estrelas

Excellent as always

Excellent as always

Joy sorted out an issue with a holiday we already had booked and found us exactly what we were looking for next year , great location , great flights , great price ,service is always top notch at hays travel Hanley

22 de março de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We appreciate your continued custom and are so glad we could assist with your holiday plans and resolve the issue you encountered. Thank you for your wonderful feedback! Many thanks, Mark & the team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Hayes as usual.

Excellent service from Hayes as usual.
Joy found the holiday details we requested and advised us when the remainder of the payment will be due.
We always use Hays in Hanley for our holiday bookings.

18 de março de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We're happy to hear you received excellent service. It's great to know we found the holiday details you requested and advised you regarding payment. We appreciate your continued bookings. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

Kerry was pleasant,knowledgeable and…

Kerry was pleasant,knowledgeable and obviously good at her job. She was attentive and got me the holiday I wanted.

18 de março de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We're delighted to hear that you found our team member pleasant and knowledgeable. We're so glad we could help you book your desired holiday. Many thanks, Mark & the team.

Avaliado com 5 de um total de 5 estrelas

I always use hays travel excellant…

I always use hays travel excellant service joy is aways helpful i wouldnt go to anyone else

18 de março de 2026
logotipo da Hays Travel - Hanley

Resposta da Hays Travel - Hanley

We appreciate your continued trust in us. We're so happy to hear that you find our service excellent and our staff helpful. Many thanks, Mark & the team.

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