Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Ver mais
A empresa respondeu
Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Ver mais
A empresa respondeu
Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
209/210 Queens Rd, TN34 1QP, Hastings, Reino Unido
- 01424572604
5,0
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great experience. Emma the sales rep was excellent. Helpful and thorough. Can't rate her highly enough.
13 de maio de 2026
Resposta da Hays Travel - Hastings
Kurt,
We appreciate you sharing your experience. We're so glad that our sales representative was helpful and thorough. Thank you for the positive feedback!
Kind Regards
Hays Travel Hastings
The girls at Hays travel in Hastings…
The girls at Hays travel in Hastings are so attentive to customer needs, will always go the extra mile and keep you updated on any trips you may be interested in. I think a loyalty scheme could be introduced for people who come back year after year the will incentives to return.
9 de maio de 2026
Resposta da Hays Travel - Hastings
Kevin,
We appreciate your kind words! It's great to know the team is attentive and helpful. Thank you for the suggestion about a loyalty scheme; we'll certainly consider it.
Kind Regards
Hays Travel Hastings
Excellent service
Excellent service, your travel sales staff are superb.
My holiday booking was done with care and consideration. I will visit you again and again. Thank you.
6 de maio de 2026
Resposta da Hays Travel - Hastings
Mrs Susan Morris,
We appreciate your kind words! It's wonderful to hear that your holiday booking was handled with such care. We look forward to assisting you again!
Kind Regards
Hays Travel Hastings
Staff was very helpful and sort all our…
Staff was very helpful and sort all our booking smoothly
3 de maio de 2026
Resposta da Hays Travel - Hastings
Daniel Ratnarajah,
We appreciate you taking the time to share your experience. We are so happy to hear our staff provided helpful service and smooth booking assistance.
Kind Regards
Hays Travel Hastings
Great service knowledgeable travel…
Great service knowledgeable travel agent who listened to what we wanted and got is a good deal
5 de maio de 2026
Resposta da Hays Travel - Hastings
We appreciate you taking the time to share your experience. We're so happy to hear that our agent listened and found a good deal for you.
Kind Regards
Hays Travel Hastings
Helpful and made the experience fun and…
Helpful and made the experience fun and enjoyable, no pressure and nothing was to much trouble
26 de abril de 2026
Resposta da Hays Travel - Hastings
We appreciate you taking the time to share your experience. We are so happy to hear that our team made it fun and enjoyable for you.
Kind Regards
Hays Travel Hastings
Was a fantastic and easy experience
Was a fantastic and easy experience. Emma was great and spent time helping us find what we wanted xx
4 de maio de 2026
Resposta da Hays Travel - Hastings
We are so pleased that you had a fantastic and easy experience. It's great to hear that we could help you find what you wanted.
Kind Regards
Hays Travel Hastings
Resposta da Hays Travel - Hastings
We are so happy we could help organize your running holiday to Benidorm. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Hastings
Millie was extremely helpful …
Millie was extremely helpful in organizing our joint 80th birthday cruise celwbrati
3 de maio de 2026
Resposta da Hays Travel - Hastings
Janice,
We're glad Millie helped organize the special 80th birthday cruise celebration. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Hastings
The staff were all very helpful and…
The staff were all very helpful and patient as I changed my mind several times. We got there in the end happily
2 de maio de 2026
Resposta da Hays Travel - Hastings
Elizabeth F,
We appreciate you taking the time to leave us a review! We are so glad we could assist you, and we're happy you were pleased with our service.
Kind Regards
Hays Travel Hastings
The staff at Hays Travel
The staff at Hays Travel - Hastings are always approachable, friendly and hugely efficient. They completely take the stress out of the holiday-booking process/experience. I would highly recommend them - thanks so much!
3 de maio de 2026
Resposta da Hays Travel - Hastings
Francesca,
We appreciate your kind words! We're so happy to hear that our team made your holiday booking stress-free and enjoyable. Thank you for recommending us!
Kind Regards
Hays Travel Hastings
Resposta da Hays Travel - Hastings
Mrs Angela Sellens,
We appreciate you taking the time to leave us such wonderful feedback. We are so glad that you had a positive experience.
Kind Regards
Hays Travel Hastings
Sarah was her usual very helpful…
Sarah was her usual very helpful person. She seems to know everything about booking holidays!
1 de maio de 2026
Resposta da Hays Travel - Hastings
James,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your booking experience was helpful.
Kind Regards
Hays Travel Hastings
My Wife Irene went into the Hastings…
My Wife Irene went into the Hastings branch to see speak to Sue, who had previously advised us on our holidays, very pleasant and knowledgeable, the proposed cruise, she offered tips on the ports, etc. The other staff members were pleasant and offered a coffee. We booked the cruise thanks again.
28 de abril de 2026
Resposta da Hays Travel - Hastings
We're happy to hear that the Hastings branch provided such a positive and informative experience for your cruise booking. It's great to know the team was pleasant and helpful! Thank you for your kind review.
Fastest holiday we've ever booked
Excellent staff who worked very hard to vet is the best deal possible.Couldn't be happier with the service and holiday we booked
25 de abril de 2026
Resposta da Hays Travel - Hastings
We are delighted that our staff worked hard to find you the best deal. We're so happy you are pleased with our service and your holiday booking.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. To offer the monthly payments was a bonus so easy and no worries. Thankyou..
18 de abril de 2026
Resposta da Hays Travel - Hastings
We're glad you found our staff helpful and knowledgeable. It's great to hear the monthly payment option was easy and worry-free for you. Thank you!
very efficient very helpful Emma dealt…
very efficient very helpful Emma dealt with me and a holiday was booked
22 de abril de 2026
Resposta da Hays Travel - Hastings
We appreciate you sharing your experience, and we're so happy to hear that Emma efficiently booked your holiday and was helpful.
Emma was fab as are all the girls in…
Emma was fab as are all the girls in Hasting. Never go anywhere esle. They are a credit to your company and represent yourselves with excellent customer service.
16 de abril de 2026
Resposta da Hays Travel - Hastings
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and are grateful for your continued loyalty.
Amazing service as always
Amazing service as always. Thank you for booking our cruise Sue xx
22 de abril de 2026
Resposta da Hays Travel - Hastings
Thanks so much for your Positive review. Sue :)
All the staff were professional
All the staff were professional, friendly and efficient.They listened to what we were saying and answered our questions.
12 de abril de 2026
Resposta da Hays Travel - Hastings
We appreciate you taking the time to share your experience. We're happy to hear that our team was professional, friendly, and efficient, and that they answered your questions.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.