Hays Travel - Hastings Avaliações 

1.100
O TrustScore é 5 de um total de 5

5,0

209/210 Queens Rd, TN34 1QP Hastings, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 209/210 Queens Rd, TN34 1QP, Hastings, Reino Unido

  • 01424572604

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(1.100)

120.299 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staff were amazing

The staff were amazing, Sarah, the Manager was awesome and answered our questions in a professional and friendly manner. The booking process was easy and quick.
Would definitely recommend Hays at Hastings for all your travel requirements.

20 de abril de 2026
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Resposta da Hays Travel - Hastings

We're happy to hear that our team provided professional and friendly service, making your booking easy and quick. Thank you for recommending Hays at Hastings!

Avaliado com 5 de um total de 5 estrelas

TRIP TO SRI LANKA

This is the 3rd trip I've booked through Hays Travel. I wanted to go to Sri Lanka to do a week of sightseeing and a week on a beach resort, relaxing. I knew the places I wanted to visit and what I wanted to see, and Millie in the Hastings branch, put it all together for me. I made tweaks to the Itinerary and wanted to upgrade our last week at the beach resort. Nothing was too much for her and she perfected the trip for me. I'
ve booked the 2 week trip and simply can't wait to go.

18 de abril de 2026
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Resposta da Hays Travel - Hastings

We're happy to hear that you had such a positive experience planning your Sri Lanka trip. It's great to know that our team member was so helpful in perfecting your itinerary. We appreciate your kind words and hope you enjoy your holiday.

Avaliado com 5 de um total de 5 estrelas

We have now booked two Holidays this…

We have now booked two Holidays this year, with Hayes Travel and have found them so helpful, and they made it all so easy. Just looking forward to the holidays now.

10 de abril de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

We appreciate you choosing us for your holiday bookings. It's wonderful to hear that our team made the process easy and helpful for you. We hope you enjoy your holidays!

Avaliado com 5 de um total de 5 estrelas

Very helpful and informative made it…

Very helpful and informative made it easy to book our cruise

10 de abril de 2026
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Resposta da Hays Travel - Hastings

Sandie,

We appreciate you sharing that booking your cruise was easy with our help. Thank you for your positive feedback!

Regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, who were happy to listen and help with our selection.

10 de abril de 2026
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Resposta da Hays Travel - Hastings

David Gill,

We appreciate you taking the time to share your experience. We're happy to hear our staff were helpful in your selection process.

Regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Booked 2 holidays recently and both…

Booked 2 holidays recently and both experiences were brilliant the staff are great very knowledgeable and helpful

9 de abril de 2026
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Resposta da Hays Travel - Hastings

Annoyance,

We appreciate you sharing your positive experiences. We're so glad to hear our staff are knowledgeable and helpful when booking holidays.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Such a helpfull team

Even though l am 100 miles from Hays in Hastings l still use them. I can trust Michelle and the team to book my flight to Australia with just one phone call they are excellant and always ready to help would never go anywhere else. Fantastic service.

25 de março de 2026
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Resposta da Hays Travel - Hastings

Mrs Jean Howard,

We appreciate you sharing your experience. It's great to hear that you trust our team to book your flights to Australia and that you find our service fantastic.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Great advice and knowledge about…

Great advice and knowledge about booking our cruise and was able to answer all our questions

8 de abril de 2026
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Resposta da Hays Travel - Hastings

Sharyn ,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear our advice helped with your cruise booking.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Excellent service Michelle was lovely…

Excellent service Michelle was lovely she was really helpful with our booking etc

1 de abril de 2026
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Resposta da Hays Travel - Hastings

Paul Samson,

We appreciate your kind words and are so glad we could provide excellent and helpful service for your booking.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

The service is always very good

The service is always very good, never have any problems

5 de abril de 2026
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Resposta da Hays Travel - Hastings

We appreciate you taking the time to share your experience with us! We are so glad that our service is always very good for you.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Millie was very welcoming as soon as we…

Millie was very welcoming as soon as we stepped in the shop, helped us with all our questions which was great. Once we went home and discussed our choices we then phoned back and booked over the phone. 10/10 service 😊

27 de março de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

We're so happy to hear that you felt welcomed and well-assisted! It's great that we could help you find what you were looking for and provide a 10/10 service.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Expert advice and very good customer…

Expert advice and very good customer service very helpful and polite

4 de abril de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

We appreciate you taking the time to leave us a 5-star review. We are so glad that our team could provide expert advice and excellent service.

Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Wery helpful trouble free booking

Wery helpful trouble free booking. As far as I am concerned no improvement needed

2 de abril de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

Maria,

We appreciate you choosing us for your booking! It is wonderful to know that we could provide a helpful and hassle-free experience for you.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Best way to book a cruise

Another cruise booked with Hastings branch of Hays having not used travel agents for many years have booked our last 5 cruises with them.
The service is always good knowing the aftersales with checking yor documents and printing your cabin labels is always a peace of mind and always good for a first time cruiser.
A special thanks to Sarah who has dealt with our bookings.

1 de abril de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

We appreciate you booking your cruises with us! It's great to know the aftersales service and assistance are a peace of mind. Thank you for your kind words.

Kind regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

Millie was very helpful and patient

Millie was very helpful and patient. She eventually found us the right holiday which we hope will prove to be exactly what we wanted.

31 de março de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

Peter Hufton,

We appreciate you taking the time to share your experience. We are so happy we could find you the right holiday and hope you enjoy it.

Kind regards
Millie
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Great experience

Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.

31 de março de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

Carol cadey,

We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that our advisor was informative and helpful during your booking. We look forward to helping you with your future travel plans!

Kind regards
Millie

Avaliado com 5 de um total de 5 estrelas

Emma at Hastings Hayes travel went…

Emma at Hastings Hayes travel went above and beyond to help us find the right cruise. I’m disabled and was so devastated that We could not get a cruise from Southampton like we wanted as I needed an evac chair. She tried another cruise from there but computer said free but would not book so she tried to call to find out but it was taking a long time to answer then suggested a fly one to meet cruise ship and we said yes please try because at this point I felt like crying as it’s my dream cruise especially going to Rome. We found one from Valetta in Malta right dates for us because of animals being looked after and we get to go more places and we wanted to go back to Malta and see valetta so it was fate. After two long hours Emma was so kind and patient I would recommend them any day of the week. I get to go to piza too so so excited to go. Cost a couple of hundred pounds more but a dream is coming true.

29 de março de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

We're so happy to hear that we could help make your dream cruise a reality! We appreciate your kind words and are delighted that our team member's patience and dedication resulted in such a positive outcome. We wish you a fantastic trip on your Cruise!

Emma- Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

The lady that helped to book our…

The lady that helped to book our holiday was amazing.
We did not feel pressured into the holiday.
All our questions were answered

29 de março de 2026
logotipo da Hays Travel - Hastings

Resposta da Hays Travel - Hastings

Julie,

We're so glad to hear that the booking experience was amazing and that our team member answered all of your questions without any pressure.

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