Booked a cruise holiday for June 2027 at Hays Travel Heswall Wirral. My wife and I found staff to be professional, helpful and knowledgeable.The booking process was smooth running and we felt confiden... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 3, The Curve 139 Telegraph Road, CH60 7SE Heswall, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Rose at Heswall branch went over and above to find us a great holiday within our criteria. The process was really easy. We were very grateful for her advice and expertise. Will definitely be using Hay... Ver mais
A empresa respondeu
We decided that we wanted a last minute holiday. Scarlet in Hays Heswall branch managed to find us a holday that met all the criteria we requested.She was very patient and polite and made our visit... Ver mais
A empresa respondeu
We always use Hays travel, but this is the first time we have booked through your Heswall branch. We saw a young lady called Paige, who was most helpful in choosing not only flights, but took into c... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 3, The Curve 139 Telegraph Road, CH60 7SE, Heswall, Reino Unido
- 0151 4380047
4,9
Excelente
532 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Booking last minute holiday
Booked last minute holiday , very good service by the team
4 de dezembro de 2025
Resposta da Hays Travel - Heswall
Thank you for booking with us! We have seen you since you got back and know that you have had a fab time! Please call in soon to book your next!
Kate.
Very satisfied customer …
We booked our holiday at the Heswall branch with a quick, friendly and professional service as usual.
29 de novembro de 2025
Paige was helpful
Paige was helpful, I had a gift voucher that I needed to use, she made a few calls to assist with this
11 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you and arrange your city break holiday. Thank you for taking the time to leave feedback, we really appreciate it, Thanks, Paige and Team Heswall
My booking was dealt with in a prompt…
My booking was dealt with in a prompt efficient manner
18 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it, Thanks, Paige and Team Heswall
Very helpful and friendly
12 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you both and arrange your winter holiday Thank you for taking the time to leave feedback, we really appreciate it, Thanks, Rose and Team Heswall
Thank you Rose!
We went to Hays Travel in Heswall hoping that we would find a good deal for our trip to New York next year for our tenth wedding anniversary. Rose, who helped couldn’t do enough for us! Customer service 5⭐️, if I could give more, I would! She made our experience stress free and got the perfect deal for us…we’re so happy and really looking forward to New York!
8 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you both and arrange your wedding anniversary holiday. Thank you for taking the time to leave feedback, we really appreciate it, Thanks, Rose and Team Heswall
Fabulous staff very patient sorting my…
Fabulous staff very patient sorting my trip to Japan adjusting many times until it was perfect
Can’t wait to go
Special mention to Kate Izzy and Karyn
Efficient hard working and between them all we sorted our trip
31 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to welcome you back into the branch! Thank you for taking the time to leave feedback, we really appreciate it, Thanks, Kate and Team Heswall
Rosie was very helpful great customer…
Rosie was very helpful great customer service
6 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you and organise your holiday plans! Thank you for taking the time to leave feedback, we really appreciate it. Thanks, Rose and Team Heswall
Could not help us enough
Could not help us enough . Always a pleasure to organise our holidays through them .
1 de novembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to see you both again and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Team Heswall
Excellent T L C.
A full and helpful service was provided to book our holiday, to include the booking, insurance and car parking. Also follow up is provided,
1 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to see you both again and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Kate and Team Heswall
Great service
We dealt with a very friendly and efficient young lady, who provided a great service.
17 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for taking the time to leave feedback, it was a pleasure arranging your cruise, Thank you, Izzy and Team Heswall
Our experience was excellent
Our experience was excellent. Rose went above and beyond to help us, nothing was too much trouble. She was always so lovely, kind and professional. We have booked two more holidays with her and will be booking more in the future.
4 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for the lovely feedback, it was a pleasure arranging all of your trips, have an amazing holiday, see you both soon, Rose and Team Heswall
Friendly knowledge staff
Friendly knowledge staff. Took time to find us the exact holiday we were looking for. Went the extra mile.
11 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Team Heswall
Both of the ladies we spoke with were so helpful
The lady on the phone was so helpful and we decided to visit the shop in Heswall and was served by another lady (Izzy) who couldn’t be more helpful.
A lovely experience
8 de outubro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you both and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Izzy and Team Heswall
They were very helpful and booked our…
They were very helpful and booked our holiday without any problems.
30 de setembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Team Heswall
Resposta da Hays Travel - Heswall
Thank you for vising the branch it was lovely to meet you both, it was a pleasure arranging your holiday, thank you for taking the time to leave feedback, it's very much appreciated, Thank you Kate and Team Heswall
Lovely staff
Lovely staff, all very helpful in helping us choose a much needed holiday. Will definitely use them again, thank you
16 de setembro de 2025
Resposta da Hays Travel - Heswall
Thank you for visiting the store, it was a pleasure to meet you and arrange your upcoming holiday. Thank you for taking the time to leave feedback, we really appreciate it.
Thank you from Team Heswall
Well done once again Hays, Heswall
There is a great team at Hays, Heswall. On this occasion we received a warm welcome and excellent service from Kate.
31 de agosto de 2025
Resposta da Hays Travel - Heswall
We are so delighted that you have booked with us again! It is an absolute pleasure to book your holidays and we hope that you have a fabulous time!
Thank you!
Kate and Team Heswall Hays Travel
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Would book future holidays with Hays,Heswall.
28 de agosto de 2025
Resposta da Hays Travel - Heswall
We are delighted that you have had a positive experience!
We hope that you have a lovely holiday!
Thank you!
Kate and Team Heswall Hays Travel
Holiday 2026
We were very pleased with the efficient and friendly
service and found Paige and Kate most helpful.
2 de setembro de 2025
Resposta da Hays Travel - Heswall
This is so lovely to hear! Thank you for you positive comments and we look forwards to welcoming you back in to Heswall!
Kate and Team Heswall Hays Travel
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.