Hays Travel - Hexham Avaliações 

698
O TrustScore é 5 de um total de 5

4,9

44 Fore Street Town Centre, NE46 1LZ Hexham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently booked a holiday through Thomas, at Hays Travel in Hexham and I couldn't be happier with the service I received. From the start, he and Karen were incredibly helpful, providing a wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 44 Fore Street Town Centre, NE46 1LZ, Hexham, Reino Unido

  • 01434 267658

4,9

Excelente

O TrustScore é 5 de um total de 5

698 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(698)

122.494 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Booking made easy

Booking made easy

3 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review, was a pleasure getting you booked :) Thanks - Karen

Avaliado com 5 de um total de 5 estrelas

polite friendly staff

polite friendly staff, helpful with queries

7 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Ross,

We appreciate you taking the time to share your experience, and we are so glad to hear our staff were helpful and friendly!

Hexham, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Very helpful and gave us the confidence…

Very helpful and gave us the confidence that all our requirements had been met.

8 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

RWe appreciate you sharing your positive experience! We are so glad we could provide assurance that your needs were taken care of.

Hexham, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Thomas was excellent very helpful

Thomas was excellent very helpful. The phone system at the Hexham branch was not working. I emailed Thomas and he very kindly rang me back from his own phone so he could answer my questions.

7 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

We're happy to hear that you had a great experience! We appreciate you mentioning how helpful our employee was.
Hexham, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Thank you Karen.

Always helpful, friendly and knowledgeable.

5 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind words, was a pleasure getting you both fixed up, sure you will love Lake Garda, thanks Karen

Avaliado com 5 de um total de 5 estrelas

Very good ay her job

Very good ay her job, quick and easy experience

2 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Nichola,

We appreciate you taking the time to leave us such a great review; we are so glad you had a quick and easy experience.

Thanks Scarlett

Avaliado com 5 de um total de 5 estrelas

Excellent service at Hays Travel Hexham

We have been using Hays Travel at Hexham for a number of years, we always get good service, in particularly Tom, They take an interest in what we want and go that extra mile to help.

22 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review Raymond. It is always great to have you in branch :) - Tom

Avaliado com 5 de um total de 5 estrelas

Tom provided excellent service

Tom provided excellent service. Not rushed at all and gave us lots of options to think about. He pulled it all together in an excellent end-to/end package.

1 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your great review Louise :), Tom

Avaliado com 5 de um total de 5 estrelas

Karen in Hexham is a star!

Karen in the Hexham office was a TOTAL STAR! She listened to us and worked very hard to make our dream trip a reality. Thanks so much for your time and patience.

1 de março de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your amazing review. It was great getting you booked up. Karen

Avaliado com 5 de um total de 5 estrelas

Package Holiday

Brilliant service and attention to detail from travel consultant Alisha,nothing was any trouble and it was great to experience the above and beyond attitude..
Thank you Hays and your great asset Alisha

26 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

John Herron,

We appreciate you taking the time to leave us such a complimentary review. We are so glad to hear that you received brilliant service and that our attention to detail met your needs.

Hexham, Hays Travel

Avaliado com 5 de um total de 5 estrelas

All Hexham staff are very knowledgeable.

Joe was great, answered all of our questions. Made some helpful suggestion's about Airport taxi service, we're coming in very early in the morning, so not fair to ask our friends for return lift, so this helps. He was just a thoroughly nice guy.

21 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thanks for your lovely feedback, was lovely meeting you and getting you fixed up, have a fabulous time, thanks Joe

Avaliado com 5 de um total de 5 estrelas

Booked my holiday really quick

Booked my holiday really quick

17 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Was lovely meeting you and thank you for booking with us, hope you have a lovely time, thanks Tom

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. I was looking for a cheap last minute get away to spend time with my daughter and Hays found me the best affordable deal for me at an amazing price.

13 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review - Tom :)

Avaliado com 5 de um total de 5 estrelas

Good experience

Very helpful gent via the phone for a booking. He rang me back a number of times to consult on arrangements. Nothing too much of a trouble. Listened to my requests and acted upon them. Good distinct telephone manner.

16 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you. It was a pleasure managing to find you the hotel that you so wanted to go to. Have a lovely Holiday. Joe

Avaliado com 5 de um total de 5 estrelas

Jo was very thorough and knowledgeable

Jo was very thorough and knowledgeable

15 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thanks for your feedback, was lovely meeting you and getting you fixed up on some summer sun, have a fabulous time, thanks Joe

Avaliado com 4 de um total de 5 estrelas

The lady that helped us booked was very…

The lady that helped us booked was very imformative did what she could to find something within my budget was just a shame she couldnt help us find out more information about euro camp where on google it says hays deal with but she had no information in shop

8 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind words, Scarlett said it was a pleasure getting you fixed up, however apologies over the Eurocamp, as Hays had an advert advising feature & book Eurocamp this is just selected parks and unfortunately the one you requested was not one of these. Hoping we can retain your future business & wish you a lovely holiday, thanks Tom - Branch Manager

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Always went the extra mile to make sure we had a selection of choices and that we got what we want in the end. Thanks to Tom!

13 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review. It was great to get you booked up. Tom

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