Hays Travel - Hexham Avaliações 

698
O TrustScore é 5 de um total de 5

4,9

44 Fore Street Town Centre, NE46 1LZ Hexham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Ver mais

Avaliado com 5 de um total de 5 estrelas

You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 44 Fore Street Town Centre, NE46 1LZ, Hexham, Reino Unido

  • 01434 267658

4,9

Excelente

O TrustScore é 5 de um total de 5

698 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(698)

122.875 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thomas was so helpful

Thomas was so helpful, answering all my questions . It made our booking very easy . He went out of way to show us pictures of things we were concerned about. Great service well done

13 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your great review. I hope you have an amazing time. Thomas :)

Avaliado com 5 de um total de 5 estrelas

Karen helped us sort out a great…

Karen helped us sort out a great holiday for September this year. Gave her the information as to what we wanted for our holiday and Karen patiently found the perfect hotel . Karen is very knowledgeable about the travel industry which fills you as a customer with confidence. Extremely polite , approachable person , nothing is a bother . Hexham branch has a great atmosphere all the staff are helpful . I have booked several holiday from this branch and with Karen over the years. Will con to use this branch for future holidays .

10 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind words. It was a pleasure getting you booked up. Karen

Avaliado com 5 de um total de 5 estrelas

Professional service

Scarlett was very professional in dealing with our holiday plan. She had good knowledge/ experience in sorting our complex itinerary and was patient, pleasant & polite throughout.
We came away relaxed, satisfied & raring to go.
We will use Hays Travel again.

8 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your lovely review. I am glad to hear that you had an enjoyable experience. Scarlett

Avaliado com 5 de um total de 5 estrelas

JOE at Hexham Hays

We have booked at HAYS TRAVEL, HEXHAM several times and always received great service. This week we saw Joe who was so helpful and courteous, with a great sense kf humour. Saves us some money too, which js always great! He also gave us some great recommendations for future holidays.

31 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your great feedback. We are glad you hear you had a lovely experience with us. Joe

Avaliado com 5 de um total de 5 estrelas

Fantastic first class service

Ordinarily I would book my own holiday on line, however I required some personal advice. I met Karen who shares her expertise advice with me. Karen was courteous, kind and polite, she was methodical when looking for a holiday with my specific needs and criteria. Karen found the ideal holiday for me and my wife and nothing was too much trouble for her. Karen was professional and a true credit to the Hexham shop. I will certainly be back to the high street and book another holiday with Hays Travel.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

We appreciate you taking the time to share your experience. We're happy to hear that you received excellent advice in finding the ideal holiday. We look forward to assisting you with future travel plans. Thanks - Karen :)

Avaliado com 5 de um total de 5 estrelas

All Good

Nothing bad to say.

29 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your lovely feedback and are glad you had a good experience. Hope you have a lovely holiday :) Thanks - Scarlett

Avaliado com 5 de um total de 5 estrelas

Karen the Hays Travel rep,went out of…

Karen the Hays Travel rep,went out of her way to ensure our holiday was booked smoothly and professionally, even phoning another office where her friend had been to the same hotel we were booking, to find if it was suitable for us, great service, thanks

4 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you taking the time to leave us such a kind review. We are so glad we got you booked up :) Thanks - Karen

Avaliado com 4 de um total de 5 estrelas

Tui cruise

The staff at Hays travel always go above and beyond to help

29 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind words, was lovely to get you fixed up, have a lovely cruise, thank you Scarlett

Avaliado com 5 de um total de 5 estrelas

Tom was extremely helpful &…

Tom was extremely helpful & knowledgeable. First class service from Hayes Travel Hexham as always.

5 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Was lovely to get you fixed up on your cruise, it looks fabulous, have a lovely time, thank you Tom

Avaliado com 5 de um total de 5 estrelas

Lanzarote July 2026 booking

Karen is incredibly helpful, knowledgeable and a fun consultant to deal with. She strives to find you the best deal. Since booking with Karen, we've never booked a holiday online or elsewhere since. Likewise, her colleagues are excellent too. You always get a warm welcome in Hays Travel Hexham.

2 de fevereiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review. It was great getting you booked up. Hope you have a lovely time :) Karen

Avaliado com 5 de um total de 5 estrelas

They know their stuff

Tom, the agent I booked with was very informative about places we were looking into which was very helpful in picking our destination.

31 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind feedback, was lovely getting you booked, hope you have a fab holiday, thanks Tom

Avaliado com 5 de um total de 5 estrelas

Holidaying with disabled relativeto include my…

Trying a find a holiday to include my disabled relatives needs is always difficult, however both Alisha and Tom at Hexham branch were very helpful, knowledgeable and professional.

31 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Was lovely meeting you and getting you fixed up, it is important to get every holiday right, hope you have a fab holiday, thanks Alisha

Avaliado com 5 de um total de 5 estrelas

As always Tom was friendly

As always Tom was friendly, polite and experienced in his job

30 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you Carol for your kind words, always a pleasure seeing you both and getting you fixed up, have a lovely time, Tom

Avaliado com 5 de um total de 5 estrelas

Satisfied customers.…

Karen was friendly and obviously enjoyed her job. She took time with us and was able to answer any of our queries .

25 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind review, was lovely getting you booked up. Karen

Avaliado com 5 de um total de 5 estrelas

It was great to speak to someone face…

It was great to speak to someone face to face to discuss the options available when booking the holiday. There was a really relaxed atmosphere & all my questions were answered simply & clearly. Genuinely very happy i used Hays Travel.

26 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your lovely review, we are glad you had a great experience with us :) Joe

Avaliado com 5 de um total de 5 estrelas

Successful visit

A pleasant helpful experience
Efficient service

25 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your lovely review :) Alisha

Avaliado com 5 de um total de 5 estrelas

Our advisor Karen was very well…

Our advisor Karen was very well informed about possible destinations and accommodation. Her friendly welcome and helpful advice really made it much easier than we had anticipated to look through the various options and come to a decision about our future holiday.

25 de janeiro de 2026
logotipo da Hays Travel - Hexham

Resposta da Hays Travel - Hexham

Thank you for your kind words, it was a pleasure getting you both booked up. Karen

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