The young lady Emma was very good. We have used the HORWICH branch before so our names came up on the computer. We wanted a specific hotel in our destination, she looked at travelling from Manchester... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was really impressed with my experience of booking a holiday with Hays travel, Horwich. Mollie and her colleague suggested the best area for what I wanted from the holiday and were really helpful an... Ver mais
A empresa respondeu
We were looking for flights only (Manchester to Sydney) but after discussing our plans with Emma she suggested that changing our onward Flights from Hong Kong to Sydney to two days later we could spen... Ver mais
A empresa respondeu
Every time we go into the Horwich branch we feel we are greeted by friends who want nothing but the best for our holiday experience. The team are dedicated to making sure whatever you need is careful... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
72 Winter Hey Lane, BL6 7NZ, Horwich, Reino Unido
- 01204 468069
4,9
Excelente
514 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly knowledgeable staff
Friendly knowledgeable staff. Helped us book our first Cruise.
11 de julho de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Janet
Great service got exactly what we asked…
Great service got exactly what we asked for, Janet was very efficient, and though. Knows what she's doing
11 de julho de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with me again. I hope you are looking forward to this holiday. Thankyou Janet
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. Thankyou Janet
Resposta da Hays Travel - Horwich
It was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet.
Resposta da Hays Travel - Horwich
Thank your lovely feedback, it was lovely to meet you both, I hope you are looking forward to your holiday. Thank you Jill
Excellent service.
Excellent service.
Jill went above and beyond to make sure we had everything sorted for our cruise and stay. Certainly use HAYS again.
21 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you so much for taking the time to leave a review and for the lovely feedback. It was lovely to meet you both and it was a pleasure to book your holiday. Thank you Jill
Excellent customer service
Excellent customer service. It took a long time over the telephone communicating with Vista but your representative Janet was professional, patient and efficient. Very satisfied customer and looking forward to our trip to Japan.
27 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, it was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet
Friendly knowledgeable staff with…
Friendly knowledgeable staff with patience to make changes.
26 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you for your lovely feedback, I hope you are looking forward to your holiday. Thank you Emma
Gill was booking a cruise for me
Gill was booking a cruise for me, it was great I had nothing to do apart from answer a few questions.
She booked everything, look at all the alternatives and even worked through her lunch break nothin was to much trouble. Thanks Jill
24 de junho de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your cruise. Thankyou Jill
Good communication
13 de junho de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. I hope you are looking forward to your trip. Thankyou Mollie
Would certainly book with again for the help and ease
Would certainly book with again for the help and ease.
3 de junho de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Mollie
Very good customer service
Very good customer service. Friendly helpful nothing is too much trouble. I book all my holidays with them.
They always go that extra mile to make sure you are happy with what you have booked.
16 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Thank you Emma
The staff Gill always sorts my holidays…
The staff Gill always sorts my holidays to get the best deal. and Molly today very helpful and sorted my holiday out and made sure everything was right for me.
5 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Thank you Mollie
We booked a holiday whilst we were away…
We booked a holiday whilst we were away on holiday, rang our local Hays travel shop back home and they did it all for us, no hastle.
2 de junho de 2026
Resposta da Hays Travel - Horwich
Thank you for your lovely feedback, it is always a pleasure to book your holidays, we hope you enjoy the rest of your holiday. Many thanks Jill
Very helpful staff
28 de maio de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, it was a pleasure to book your holiday, we hope you are looking forward to it.
Thank you Mollie
We have never used Haysbefore but…
We have never used Hays before but could not find the cruise we wanted elsewhere.
I was really happy with the personal service I received from the booking itself to the questions I had asked.
The girls in the Horwich branch were all knowledgeable, pleasant and professional. They were only happy when we were happy with everything we were booking.
This holiday was something we wanted for a few years and it was a great experience for us to book with Mollie and the other staff.
I will definitely be recommending them to everyone in the future. 10 out of 10!
20 de maio de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, it was a pleasure to book your holiday, we hope you are looking forward to it.
Thank you Mollie
Jill was polite,gave lots of…
Jill was polite,gave lots of information about our trip. Answered any queries we had.
26 de maio de 2026
Resposta da Hays Travel - Horwich
Thank you for taking the time to leave a review and choosing to book with us. It was my pleasure and I hope you are looking forward to your holiday. Thank you Jill
Resposta da Hays Travel - Horwich
Thank you for taking the time to leave a review and choosing to book with us. It was my pleasure and I hope you are looking forward to your holiday. Thank you Jill
Mollie at the Horwich branch was very…
Mollie at the Horwich branch was very patient and helpful.
22 de maio de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your holiday. Thankyou Mollie
Very professional and helpful.
20 de maio de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Janet
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.