We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Ver mais
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Ver mais
A empresa respondeu
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
13 Ingles St, IV1 1HN, Inverness, Reino Unido
- 01463 897 880
4,9
Excelente
965 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class service from Elana
First class service from Elana , listened to what we wanted, found what we wanted and booked us up , nothing to much trouble did it all in a lovely yet proffesioal manner .
Thank you for been so great at your job , also got to mention the rest of the team always smile and greet you , this team is so happy from Nadia to the new starts .
Thank you
7 de abril de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to share your experience. We are so happy to hear that you felt listened to and that we found what you wanted in a professional manner. It's great to know our team made you feel welcome. Nadia and team.
The young lady who served me was very…
The young lady who served me was very helpful and pleasant .explained everything clearly
27 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate your positive feedback! We're so glad to hear that you found our service helpful and our explanations clear. Thank you!
Very friendly staff
Very friendly staff, extremely efficient service and quick. Totally satisfied 😌. Special mention to Elana,thank you.
27 de março de 2026
Resposta da Hays Travel - Inverness
We are so pleased to hear about your total satisfaction and that you found our team friendly and efficient. Thank you for mentioning Elana!
Excellent service in bookings flights…
Excellent service in bookings flights and hotel. Staff were great.
26 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you were happy with our service.
Great experience as always
Once again Hays Travel have done a fantastic job with me and my holidays.
Nothing is a problem for the gang in Inverness only good things can be said.
Well done Guys see you again next year.
15 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you had another fantastic experience with our team. We look forward to seeing you again !
Resposta da Hays Travel - Inverness
Thank you for your feedback.
Flight booking
Warm mature professional good with people both on the phone when we made initial enquiries and later that day face to face
18 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to share your experience. We're happy to hear that you felt well-supported by our team during your interactions.
Very professional and easy to talk to
Very professional and easy to talk to . Nothing a problem.
13 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate your kind words and are so glad you found our team professional and approachable. Helping our customers is our priority.
Cruising Holiday.
Booking for a last minute cruise in Norway I found the Hays staff friendly and helpful with a lovely relaxed attitude and helpful information all round.
12 de março de 2026
Resposta da Hays Travel - Inverness
We're happy to hear that our staff was friendly and helpful while you were booking your last-minute cruise in Norway. Thank you for your positive feedback!
Madrid with friends
Nadia was very patient and knowledgeable and talked us through all the options we had available to us. We are looking forward to our weekend in Madrid. Thankyou Nadia.
8 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're so happy to hear that you found our service helpful while planning your weekend in Madrid.
inverness, Hays Travel
Excellent service from Samantha.
Excellent service from Samantha.
She listened to us and gave good advice to secure a perfect holiday destination.
We can't wait for our holiday now!
7 de março de 2026
Resposta da Hays Travel - Inverness
We're happy to hear that our service helped you secure your perfect holiday destination! We appreciate your kind words and hope you have a wonderful time.
inverness, Hays Travel
Helpful and knowledgeable staff.
7 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate your comments and are so glad our staff could provide their expertise during your visit with us.
inverness, Hays Travel
Elana could not be more helpful.
Elana could not be more helpful.
She gave us a number of options and had experience of the hotel we chose.
Altogether a good experience
7 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate your positive feedback and are so glad we could provide you with several options and our insight for your hotel choice.
inverness, Hays Travel
Resposta da Hays Travel - Inverness
Thank you for your review
Helpful to people unused to travel
Elena has been very helpful in planning for us to cruise with friends, already booked, next year. We haven't had a holiday in many years and are totally out of touch with the process, Elena and, when unavailable, Nadia, are very patient
1 de março de 2026
Resposta da Hays Travel - Inverness
We appreciate your kind words. We are so pleased to hear that we could assist with planning your cruise. It's great to know that our team's patience was helpful as you planned your holiday.
inverness, Hays Travel
Very effective and friendly staff,
25 de fevereiro de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to share your positive experience with our team; we are so happy to hear that they were effective and friendly.
inverness, Hays Travel
Julie
Came in a couple months ago to look at holiday. Gave them an idea what we were after and we were later sent a quote. We changed our minds on what we were after and quote updated. Decided what we wanted and popped in and booked it all. All done very quickly which was great. Staff very helpful even though we were a bit unsure of what we were looking for.
14 de fevereiro de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're happy to hear that our team was helpful and efficient in assisting you with your booking, even when you were still deciding on your ideal holiday.
inverness, Hays Travel
Staff very helpful
24 de fevereiro de 2026
Resposta da Hays Travel - Inverness
Thank you for your feedback
Inverness Hays Team
Sardinia holiday
Erin was most helpful and polite. She gave us different options and dealt efficiently with our booking.
20 de fevereiro de 2026
Resposta da Hays Travel - Inverness
We appreciate you taking the time to share your experience. We're happy to hear that our service was helpful and efficient for your booking needs.
inverness, Hays Travel
Samantha was very efficient and had…
Samantha was very efficient and had good knowledge to impart regarding our holiday destination.
18 de fevereiro de 2026
Resposta da Hays Travel - Inverness
We appreciate you sharing your positive experience! We are so happy to hear that you found our service efficient and knowledgeable.
inverness, Hays Travel
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.