This is our local travel agent, excellent friendly staff, knowledgeable, and a desire to ensure that everything goes as smoothly as possible. NOTHING is any problem, and we highly recommend 👌
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Ver mais
A empresa respondeu
Was seen to promptly. The young lady who booked my holiday was very polite. All the girls in the Killingworth branch are very welcoming and there's never any rush. Just an overall nice experience
A empresa respondeu
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Reino Unido
- 0191 5438419
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The lady who we saw was very pleasant…
The lady who we saw was very pleasant and knowledgeable. Everything was booked and paperwork sorted in no time at all. Doing a good job at Killingworth branch.
27 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
We appreciate you taking the time to share your experience. We're so glad the booking process was smooth and that you found our team member helpful and well-informed. Stephanie
Beth was really friendly and helpful …
Beth was really friendly and helpful checking other sites to make sure we got the best price for our holiday. We were very happy with the service.
25 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thanks so much for the lovely review, I hope you have a great time! Beth
Extremely friendly staff
Extremely friendly staff , Lyndsey was super helpful finding us the best holiday for our needs
17 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
I appreciate you taking the time to leave us this wonderful review. I'm so happy we could find you the best holiday to suit your needs.
City break
Ali was great and sorted out the city break that I wanted. Fantastic help and Ali was friendly and was very skilled in her ability to match the break to suit my budget and needs. Excellent service.
14 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you for leaving a lovely review, its always a pleasure booking your holidays. I hope you have a lovely time in Paris Ali :)
Resposta da Hays Travel - Killingworth
Thank you so much Deborah - Heather :)
Hays travel there when you need help
The staff are always helpful
. Our member of staff went out of her way to make sure we got the holiday to suit our needs as I have health problems she made sure that the hotel could
Accommodate my needs also the person travelling with me.
19 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you for taking the time to leave a lovely review, I hope you have a wonderful holiday! Lauren
Always book with hays excellent service…
Always book with hays excellent service very helpful and friendly first class 👍
18 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you so much for leaving this review - Hope you have an amazing holiday :) Tia
Great service shame about the price
We knew the holiday we wanted snd Heather was great at helping us book it and informing us of all the options this is second time we have booked through Hays Travel the only negative was price of the holiday was £100 pp more expensive than if we had booked online ourselves
6 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Hi Sandra,
Thank you so much for your lovely 4-star review and for choosing to book with us again – it really means a lot to the team 😊
We’re so pleased to hear that Heather was able to help you find the perfect holiday and guide you through all the options. She’ll be delighted to know her support made the booking process a great experience for you.
We do understand your comments regarding the price difference. While we always aim to offer competitive pricing, booking through us also includes the added value of personalised service, expert advice, and ongoing support before, during and after your holiday – something we’re always here to provide.
Thank you again for your continued trust in Hays Travel Killingworth. We can’t wait to help you plan your next getaway! ✈️🌍
We booked with Lynsey
We booked with Lynsey. Went in for one holiday and booked three. She was an absolute pleasure. Time was no bother, and she helped us through the lot without pushing us.
8 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you so much for taking the time to leave your kind review, its very much appreciated. It was lovely to see you both again and a pleasure to spend the time getting everything right for you. See you soon. Lynsey
The Lady that arranged the holiday for…
The Lady that arranged the holiday for us was very professional and friendly.
13 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
We appreciate you taking the time to share your experience. We are so glad the arrangements met your expectations with professional and friendly service.
Julie
Resposta da Hays Travel - Killingworth
We appreciate you sharing your feedback. We are so glad booking your holiday was effortless and easy. Thank you! Stephanie
Hays Travel
Julie was very helpful and help us to…
Julie was very helpful and help us to get a great deal on our holiday
12 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you so much for the kind words it was a pleasure booking your holiday and hope you have a fantastic time Juie
Resposta da Hays Travel - Killingworth
We're glad you enjoyed your experience with our efficient and friendly team. Thank you for your kind words.
Staff very helpful checked various…
Staff very helpful checked various options achieved more than I could on line myself.
11 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Susan,
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was able to help you find what you needed!
Hays Travel
Resposta da Hays Travel - Killingworth
We appreciate you highlighting our team's friendly and helpful service; we are so glad that you had a positive experience.
Hays Travel
simply the best…
I have delt with haystravel 4a long long time and they have never failed what ever i need with my holidays
8 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
We appreciate your long-term custom and are so glad that we consistently meet your holiday needs. Thank you for your continued trust in us!
Stephanie
Lovely as always
Lovely as always. Great knowledge off staff members to give great advice
7 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you for taking your time to leave a lovely review, glad to provide you with excellent service :)
Welcomed as we walked in the door
Welcomed as we walked in the door. Lauren was extremely helpful and knowledgeable. She gave us plenty of choice and we were able to complete our arrangements all at the same time. A first class service. Thank you..
8 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you for your kind feedback :) Glad I could help you both book your trip - Lauren
Killingworth branch, you're great
We use the Killingworth branch, and they are all lovely people, welcoming and friendly, knowledgeable and interested in us. Lauren in particular always books for us, we have her email and keep in touch. She understands us and tailors our experience and is really efficient. You're the best Lauren. Thanks.
7 de fevereiro de 2026
Resposta da Hays Travel - Killingworth
Thank you for your lovely feedback - always a pleasure booking for you both :) - Lauren
Resposta da Hays Travel - Killingworth
We appreciate you sharing your experience; we are so glad to hear that our staff was polite and helpful during your visit.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.