We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Ver mais
A empresa respondeu
I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... Ver mais
A empresa respondeu
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
11 Cheapside, LA1 1LY, Lancaster, Reino Unido
- 01524889527
4,9
Excelente
720 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Logan was excellent at sorting out our…
Logan was excellent at sorting out our requests.
8 de maio de 2026
Resposta da Hays Travel - Lancaster
Paul Winder,
We appreciate this positive feedback, were so happy we were able to help you. Thank you for letting us book this holiday for you and hopefully many more in the future.
Kind Regards
Hays Travel Lancaster
Tom was very helpful and freindly very…
Tom was very helpful and freindly very happy with my booking .thankyou.
7 de maio de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in seeing you and look forward in the future. Tom
Always a pleasure to book with Hays
We had a lovely experience at the Hays Lancaster Branch booking our next holiday. Staff were friendly and very helpful sorting out where to stay and the best flights. We highly recommend.
28 de abril de 2026
Resposta da Hays Travel - Lancaster
Hello & thank you for the lovely feedback & 5* review. Was excited to help with your arrangements and look forward to hearing all about the trip on your return. Tom
Brilliant
Brilliant, really friendly staff and made it dead easy to book a holiday
28 de abril de 2026
Resposta da Hays Travel - Lancaster
Hello & thank you so much for the lovely feedback & 5* review, was a pleasure in booking your holiday & so excited as the hotel looks amazing, made me think for next year, look forward to arranging many more. Tom
Lucy was a good person to relate to and…
Lucy was a good person to relate to and was very helpful.
19 de abril de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely review, was a pleasure in arranging your trip and look forward to many more. Lucy
As we are deaf and they were very…
As we are deaf and they were very helpful and very knowledgeable and very understanding what we need for our holiday in September . They are very understanding what we want from them for our holiday . We are very happy and very grateful for their help to us .
17 de abril de 2026
Resposta da Hays Travel - Lancaster
Thank you for a 5 star review, I am glad we could find your perfect holiday and I hope you have the best time!! I look forward to hearing how it goes when I am back !!
Cadence,
Hays travel Lancaster
Resposta da Hays Travel - Lancaster
Thank you for your lovely review ! I hope you have a great holiday and I can help assist you with more in the future. Lucy
Resposta da Hays Travel - Lancaster
Thank you so much for the 5* review & feedback, was a pleasure in arranging your trip away. Cadence
Always friendly stay
Always friendly stay, I only book from Hayes in Lancaster they are amazing and very helpful
8 de abril de 2026
Resposta da Hays Travel - Lancaster
Thankl you so much for the lovely review & 5*, was a pleasure in arranging your trip away and look forward to many more. Lucy
Staff members were all polite and…
Staff members were all polite and helpful.
They went the extra mile to make sure our disability needs would be met.
The staff member who actually booked our holiday (Dani) was a trainee but very professional
10 de abril de 2026
Resposta da Hays Travel - Lancaster
Katie Moody,
We appreciate you taking the time to share your experience. I am so happy I could help you with your holiday, cant wait to hear about it after your trip. I look forward to arranging many more for you.
Kind regards
Demi, Hays Travel Lancaster
We love Lucy!
Swift service; knowledgeable and efficient handling of enquiry; polite, calm, friendly manner; helpful additional information available.
9 de abril de 2026
Resposta da Hays Travel - Lancaster
Thank you for your lovey review! I hope you have a great Holiday.
Lucy
Demi was lovely,and a credit to your…
Demi was lovely,and a credit to your company.
She was very helpful and did her best to fit my request. Would use Hayes travel lancaster again
8 de abril de 2026
Resposta da Hays Travel - Lancaster
Ronda Ingleby,
We appreciate you taking the time to leave such a complimentary review. I am so glad that you found my service helpful, and our Lancaster team look forward to assisting you again.
Kind regards
Demi, Hays Travel Lancaster
I use Hays in Lancaster regularly to…
I use Hays in Lancaster regularly to book my flights. They always have the time to search out all the options and find me the best prices available. 👍
28 de março de 2026
Resposta da Hays Travel - Lancaster
We're so happy to hear that you regularly book your flights with us in Lancaster. It's great to know we can always find the best prices for you!
Kind regards
Hays Travel Lancaster
We always use Tom and his team and…
We always use Tom and his team and cannot fault them. Very helpful always.
2 de abril de 2026
Resposta da Hays Travel - Lancaster
JACQUELINE IRELAND,
We appreciate your continued trust in our team. It is always a pleasure to assist you with your needs, and we look forward to seeing you again.
Kind regards
Hays Travel
Everything was good.
Everything was good.. All queries answered and guidance given.
1 de abril de 2026
Resposta da Hays Travel - Lancaster
Steve P,
We appreciate you taking the time to leave us a review! We're happy to hear that we answered your questions and provided guidance.
Kind regards
Hays Travel Lancaster
Staff member very friendly and could…
Staff member very friendly and could not do enough to help me get the holiday choice I wanted. Professional and attentive service.
11 de março de 2026
Resposta da Hays Travel - Lancaster
Good Afternoon Terence, Glad we were able to help you find what you were looking for. We are always here to help.
Many Thanks Dawn, Hays Travel Lancaster
As always a smooth enjoyable…
As always a smooth enjoyable experience..always great to have another trip lined up...managed to bring 4 more friends on board too..so bumper booking
31 de março de 2026
Resposta da Hays Travel - Lancaster
James Wallace Dodgshun,
We're happy you enjoyed a smooth booking experience and have another trip planned. It's great you brought friends along; we appreciate your continued support.
Hays Travel
My email was answered quickly by Lucy
My email was answered quickly by Lucy. Booked a holiday within 10 minutes
30 de março de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away and so excited for you & cannot wait to hear all about it on your return. Lucy
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback, was a pleasure in arranging your travels. Demi
Very quick and efficient finding the…
Very quick and efficient finding the holiday I wanted and managed to price match the same one I had seen online
26 de março de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging your travels & thank you for coming back to us. Lucy
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