Chloe was amazing. So helpful. We are both disabled and hubby is a wheelchair use. We wanted to book a special cruise and she was able to answer all our questions and provide us with 3 choices. We... Ver mais
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Veja o que dizem as avaliações
Very friendly & cooperative atmosphere Aidan made our experience so comforting we ended up booking 2 holidays with you. One as early as 10days away & another for a family of 4 for September 2027
A empresa respondeu
Wonderful work by all team especially Alex who persevered with our booking after there were conflicting prices for P&O cruise.
A empresa respondeu
The staff in Longton branch are always extremely helpful. They go above and beyond to ensure you get the holiday that you want. Chloe was amazing in the booking of this holiday, ensuring everything wa... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 55 Longton Exchange, ST3 2NS, Longton, Reino Unido
- 01782692861
4,9
Excelente
667 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A greatAn excellent experience with clohe she…
An excellent experience with clohe she made booking so easy and very professional
19 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent service from Lisa … would…
Excellent service from Lisa … would book again
10 de julho de 2026
Resposta da Hays Travel - Longton
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you received excellent service and we look forward to welcoming you back again.
Kind Regards
lisa
Very friendly & cooperative atmosphere…
Very friendly & cooperative atmosphere Aidan made our experience so comforting we ended up booking 2 holidays with you. One as early as 10days away & another for a family of 4 for September 2027
15 de julho de 2026
Resposta da Hays Travel - Longton
Hi Alan, Wow thank you for booking 2 holidays with us and thank you for your kind review on Aidan's service. I will pass on your kind words to him - Thanks Mikki :)
Chloe was amazing
Chloe was amazing. So helpful. We are both disabled and hubby is a wheelchair use. We wanted to book a special cruise and she was able to answer all our questions and provide us with 3 choices. We are now very excited and looking forward to a Mediterranean cruise at Xmas. Nothing was too much trouble. Thank you
17 de julho de 2026
Resposta da Hays Travel - Longton
Hi Karen, Thank you for this amazing review on Chloe's service. I am so glad she was able to find a cruise suitable for you both. I will pass on your kind words over to Chloe. - Thanks Mikki :)
Very helpful patient girl.
17 de julho de 2026
Resposta da Hays Travel - Longton
Hi Karen, thank you for your feedback on your experience with Chloe - Thanks Mikki
Alex made the process very simple for…
Alex made the process very simple for us and explained everything fully to us. She was extremely helpful and very pleasant and easy to get along with.
17 de julho de 2026
Resposta da Hays Travel - Longton
Hi Karen, thank you for taking the time to write a review about your experience with Alex. I will make sure to pass on your lovely words - Thanks Mikki :)
The lady that helped me to book our…
The lady that helped me to book our holiday she was so helpful her name was alayna. Never booked a lodge holiday before she helped me so much
14 de julho de 2026
Resposta da Hays Travel - Longton
Thank you so much for your wonderful review! We are delighted to hear that I was so helpful in assisting you with booking your first lodge holiday. Hope you have a great time!
Kind Regards
Alayna
The staff were once again very…
The staff were once again very knowledgeable and had time to get the holiday which was correct for us. Lisa was again very good
5 de julho de 2026
Resposta da Hays Travel - Longton
Thank you for your wonderful feedback! We are so pleased to hear that i could deliver great service yet again for you!
Kind Regards
Lisa
Lovely experience
Alayna was very good with us. She was knowledgeable and patient. She took time with us even though the shop was very busy.
12 de julho de 2026
Resposta da Hays Travel - Longton
Thank you for your amazing review! I am so happy you found my service so good and please consider using us for your next holiday
Kindest regards,
Alayna
Extremely helpful staff
Friendly and extremely helpful staff. I'd recommend this branch.
9 de julho de 2026
Resposta da Hays Travel - Longton
Thank you for your lovely review! I am so happy you liked my service and would come again for your next fab holiday!
Kind Regards
Alex
Resposta da Hays Travel - Longton
Hi Tim,
Thank you for your kind feedback
Thanks
Alayna
Wonderful work by all team especially…
Wonderful work by all team especially Alex who persevered with our booking after there were conflicting prices for P&O cruise.
30 de junho de 2026
Resposta da Hays Travel - Longton
Hi Frank,
Thank you for your kind feedback, we are so glad you came back in and we hope to see you again soon
Thanks
Alex
Spot on .
Our holiday was booked fast and efficient very professional staff all in all a very enjoyable experience a big thank you to everyone at the Longton branch.Spot
9 de julho de 2026
Resposta da Hays Travel - Longton
Hi Mr Reeves,
Thank you for your kind feedback and we hope to see you again soon!
Thanks
Kerry
Resposta da Hays Travel - Longton
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found me to be helpful and that nothing was too much trouble.
Kind Regards
Alex
Resposta da Hays Travel - Longton
Thank you so much for your review! I am so happy you found me helpful.
kindest regards,
Alex
Excellent service
Very friendly staff .
Alayna was very friendly efficient and professional , explained everything and we booked the 2 holidays we wanted at a price we are happy with.
Thank you Alayna
30 de junho de 2026
Resposta da Hays Travel - Longton
Hi Alison, i am so glad you had a great experience in our branch with Alayna, i will pass on your kind words - Thanks Mikki :)
went to the Asia event on the26th June…
went to the Asia event on the26th June 2026 at Hays travel in Longton nice talking to the Wendy Wu representative and then booked China for next year with Mikki always great to deal with
27 de junho de 2026
Resposta da Hays Travel - Longton
Hi Mark, i am glad you enjoyed our in store event. It's always a pleasure helping you tick off your bucket list - Thanks Mikki :)
Great travel agent
Great travel agent. Alayna is very friendly & helpful. Nothing was too much trouble for her when we went to book our latest cruise. Would highly recommend the Longton branch.
20 de junho de 2026
Resposta da Hays Travel - Longton
Hi Sharon,
Thank you so much for your kind comments! It was lovely booking your cruises and I look forward to booking your next adventure!
Thanks
Alayna
Friendly and helpful
26 de junho de 2026
Resposta da Hays Travel - Longton
Hi Yvonne,
Thank you for your kind comments! We hope to see you again soon
Thanks
Aidan
great service
we saw Alayna at the Longton Branch who was patient
and and took the time to explain all our need as im traveling with a group of people that have different health needs. now looking forward to my Holiday to Spain and My cruise to Norway
17 de junho de 2026
Resposta da Hays Travel - Longton
Hi Craig,
Thanks for much for your kind feedback and I look forward to seeing you again soon
Thanks
Alayna
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