We've used Hays Travel in Longton a few times now . The staff are always helpful ... and patient with us!!! Nothing is too much trouble, they answer so many questions for us, so we always feel conf... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Chloe was very helpful and patient..especially as my husband had many stipulations. Eventually she found the perfect holiday for us . Our first sun holiday abroad in 9 years..so we're especially lo... Ver mais
A empresa respondeu
The travel guide had a good insight to what I wanted out of the holiday and was able to advise where to stop and what to access to make the most of my stay Alayna personally recommended to buy attra... Ver mais
A empresa respondeu
Alex Whittaker and staff were superb every thing was organised and explained helped to sort out extra legroom seats ,hotels with breakfast explained their location and why they picked them overall a... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 55 Longton Exchange, ST3 2NS, Longton, Reino Unido
- 01782692861
4,9
Excelente
696 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spot on .
Our holiday was booked fast and efficient very professional staff all in all a very enjoyable experience a big thank you to everyone at the Longton branch.Spot
9 de julho de 2026
Resposta da Hays Travel - Longton
Hi Mr Reeves,
Thank you for your kind feedback and we hope to see you again soon!
Thanks
Kerry
Resposta da Hays Travel - Longton
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found me to be helpful and that nothing was too much trouble.
Kind Regards
Alex
Resposta da Hays Travel - Longton
Thank you so much for your review! I am so happy you found me helpful.
kindest regards,
Alex
Excellent service
Very friendly staff .
Alayna was very friendly efficient and professional , explained everything and we booked the 2 holidays we wanted at a price we are happy with.
Thank you Alayna
30 de junho de 2026
Resposta da Hays Travel - Longton
Hi Alison, i am so glad you had a great experience in our branch with Alayna, i will pass on your kind words - Thanks Mikki :)
went to the Asia event on the26th June…
went to the Asia event on the26th June 2026 at Hays travel in Longton nice talking to the Wendy Wu representative and then booked China for next year with Mikki always great to deal with
27 de junho de 2026
Resposta da Hays Travel - Longton
Hi Mark, i am glad you enjoyed our in store event. It's always a pleasure helping you tick off your bucket list - Thanks Mikki :)
Great travel agent
Great travel agent. Alayna is very friendly & helpful. Nothing was too much trouble for her when we went to book our latest cruise. Would highly recommend the Longton branch.
20 de junho de 2026
Resposta da Hays Travel - Longton
Hi Sharon,
Thank you so much for your kind comments! It was lovely booking your cruises and I look forward to booking your next adventure!
Thanks
Alayna
Friendly and helpful
26 de junho de 2026
Resposta da Hays Travel - Longton
Hi Yvonne,
Thank you for your kind comments! We hope to see you again soon
Thanks
Aidan
great service
we saw Alayna at the Longton Branch who was patient
and and took the time to explain all our need as im traveling with a group of people that have different health needs. now looking forward to my Holiday to Spain and My cruise to Norway
17 de junho de 2026
Resposta da Hays Travel - Longton
Hi Craig,
Thanks for much for your kind feedback and I look forward to seeing you again soon
Thanks
Alayna
Fantastic staff at the Longton branch…
The staff in Longton branch are always extremely helpful. They go above and beyond to ensure you get the holiday that you want. Chloe was amazing in the booking of this holiday, ensuring everything was just right for our group. We would not go anywhere else 😊
21 de junho de 2026
Resposta da Hays Travel - Longton
I am so pleased to hear about your positive experience with me and the team. We always strive to ensure every detail is perfect for your holiday. Thank you for your kind words!
kindest regards,
Chloe
Excellent service fantastic staff
As usual the staff were very pleasant,nothing to much trouble ,always go above ,beyond much better than booking on line ,gave me future tips for different holidays 😁👍
19 de junho de 2026
Resposta da Hays Travel - Longton
We truly appreciate your kind words! We are delighted to know our team and I provided excellent service and helpful tips for future holidays. Thank you for choosing us!
Kind Regards
Mikki
I never felt rushed to book
I never felt rushed to book. I knew what I wanted and was given choices to choose from and didn't feel a 'hard sell' which you normally would with some companies. Very relaxed while deciding, I even got a coffee!
Can't praise the staff at Longton Branch in particular Kerry who made my bookings. Yes I choose 2 cruises.
12 de junho de 2026
Resposta da Hays Travel - Longton
Hi Janice, Thank you for your lovely review on our shop and Kerry. I have passed this onto Kerry and she is over the moon with your review. We look forward to hearing all about your cruises - Mikki :)
Resposta da Hays Travel - Longton
Hi Carol,
Thank you for coming back to us, we are glad your happy with our service
Thanks
Kerry
Amazing customer service as always
Amazing customer service as always, all the girls were polite , friendly and eager to help. Lisa makes the whole experience a pleasure to be a part of! We wouldn’t book anywhere else .
31 de maio de 2026
Resposta da Hays Travel - Longton
Hi Sarah,
We are so pleased you are happy with our service in branch and hope to see you again soon
Thanks
Lisa
Hays experience
Very friendly ladies very good at what they do nothing was any trouble for them
2 de junho de 2026
Resposta da Hays Travel - Longton
Thank you so much for reviewing my service Stephen it was a pleasure to serve you! please let me know if you do anything else.
kindest regards,
Alayna
Absolutely fantastic staff who took the…
Absolutely fantastic staff who took the time to find me a trip to see neusweinstein castle that a lot of people had not heard of . Can't thank them enough for sorting it for me .
9 de junho de 2026
Resposta da Hays Travel - Longton
Thank you so much for taking the time to review i am so happy we managed to book you such a bucket list trip :) Let us know if there is anything else we can do and let us know when your back so we can see pictures!
kindest regards,
Lisa
Went through all the available holidays…
Went through all the available holidays in my price range and even suggested a couple of destinations I hadn't thought of trying. Very courteous and thoughtful about OUR holiday. We got the holiday we were looking for and came away happy in the knowledge that we will have a great time.
8 de junho de 2026
Resposta da Hays Travel - Longton
Hi Gary,
Thank you for your kind comments, we look forward to seeing you again soon
Thanks
Chloe
Was dealt with by Lisa
Was dealt with by Lisa. Very cheerful representative. Very helpful and sorted out exactly what we wanted
7 de junho de 2026
Resposta da Hays Travel - Longton
Thank you so much for your kind words! I am happy i could find you the perfect holiday :)
kindest regards,
-lisa
The girls were very helpful and got you…
The girls were very helpful and got you the best deal
29 de maio de 2026
Resposta da Hays Travel - Longton
Thank you so much for your kind words Stuart! i am so happy you were happy with mine and the girls service!
kindest regards,
Chloe
Friendly knowledgeable agent…
Friendly knowledgeable agent considering our situation was complicated and we didn’t have much time she was very thorough and gave us lots of possibilities
2 de junho de 2026
Resposta da Hays Travel - Longton
thank you so much for your review! I am so happy I was able to help and honestly it was lovely to serve you. Please let me know if you need any holidays in the future and i will be more than happy to help!
kindest regards,
Lisa
The very professional aptitude by my
The very professional aptitude by my
daughter Lisa Simpson
28 de maio de 2026
Resposta da Hays Travel - Longton
Thanks dad! always a pleasure and i hope you have another amazing holiday courtesy of your daughter.
- lisa
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.