Hays Travel - Mansfield Avaliações 

1.621
O TrustScore é 5 de um total de 5

5,0

Unit 18 Four Seasons Centre, NG18 1SU Mansfield, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service at Hays Travel. Thomas is as very helpful and knowledgeable. He found the perfect holiday to match what we were looking for. Thank you

Avaliado com 5 de um total de 5 estrelas

My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, Reino Unido

  • 01623333964

5,0

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(1.621)

117.661 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The lady who helped us michelle was…

The lady who helped us michelle was lovely she went through the booking explaining everything double checking it to make sure everything was ok she made it all very easy

17 de maio de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

It was great to meet you both and thank you so much booking with us. You will have a great time in Salou. Michelle :-)

Avaliado com 5 de um total de 5 estrelas

Above and beyond.

When we walked into the store, which looks great in the new colours and layout, we were greeted by Tom.
He was very helpful and didn't rush us or try to get us something we didn't want.
After making our booking, getting home and a day passing by I had another look at the final booking...I then realised that I had made a mistake and booked the wrong hotel.
I sent Tom an urgent email on a Saturday morning and he stepped up to correct my error. I sent details of the correct hotel details and room options.
Within a couple of hours he had made all the calls needed and got our holiday back on track.
Want a great service...go to Hays Travel.

15 de maio de 2026
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Resposta da Hays Travel - Mansfield

Thank you for your kind feedback. We are happy to hear that you had a smooth experience in booking with us.

Thank you. Tom :-)

Avaliado com 5 de um total de 5 estrelas

Natalie was very helpful

Natalie was very helpful with all questions we had & was incredibly knowledgeable regarding our trip.
The booking went smoothly & easy.

14 de maio de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Jayne Robinson,

Thank you for your wonderful review! We're so glad to hear that our team was helpful and knowledgeable, making your booking smooth and easy.

Kind Regards
Hays Travel Mansfield

Avaliado com 5 de um total de 5 estrelas

Canada for Silver wedding anniversary

From start to finish the process was great. They arranged everything for us which was excellent as I need a mobility scooter to get around and we had special assistance at airports both ends and transfers to the hotel and then to the 2nd hotel and back to the airport. Although not the cheapest it was well worth it 😉

4 de maio de 2026
Avaliação não solicitada
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thankyou for your lovely review, we are glad to hear that you were happy with everything and you had a great time. Thankyou for booking with us! - Hays Travel Mansfield :)

Avaliado com 5 de um total de 5 estrelas

Brilliant service as always been…

Brilliant service as always been booking with you for many years always go to michelle at the Mansfield branch, does everything for me would never go anywhere else

3 de maio de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you so much for your lovely review, Wendy :) Michelle x

Avaliado com 5 de um total de 5 estrelas

Very nice Staff who helped with…

Very nice Staff who helped with whatever our needs were . From first enquiry with Anne through to booking was a pleasure

6 de maio de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you for your lovely review Nigel, have a great holiday :)! Anna x

Avaliado com 5 de um total de 5 estrelas

Michelle is excellent sorting our…

Michelle is excellent sorting our holiday requirements and needs out for my disabled husband. Very pleasant organized staff member.

29 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you both for your lovely comments, always a pleasure to book your Cruises

Michelle :)

Avaliado com 5 de um total de 5 estrelas

Tom was great!

Tom was great!! Really helpful. Genuine nice guy to deal with. Will definitely use him again even if it means going to Sutton not Mansfield

26 de abril de 2026
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Resposta da Hays Travel - Mansfield

Thank you for you for your kind feedback. I will be back in the Mansfield once we re-open on 12 May 2026. Thank you for booking us again. Tom :-)

Avaliado com 5 de um total de 5 estrelas

Well I had looked before going in the…

Well I had looked before going in the shop and new which hotel I wanted and had a second choice just incase but it was available and the young man who took care of us I have had him before so I went right to him he is always willing to research anything we didn’t know and sorted our seats for us and told us we would be able to collect out tickets 2 weeks before we go that was a good thing as I thought I was going to have to get them printed so it went very smooth the young man’s name was Tom

23 de abril de 2026
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Resposta da Hays Travel - Mansfield

Mr Moody,

We're happy to hear that you had a smooth experience and appreciate you sharing your positive feedback. We're glad that Tom was helpful in researching information and sorting out the details for you. Thank you!

Kind Regards
Hays Travel Mansfield

Avaliado com 5 de um total de 5 estrelas

Anna at Mansfield makes it so easy

Anna Hanna did as always a Fabulous job of finding our cruise .
Great price and just what we wanted. Always use Anna at Mansfield branch as she is Amazing at her job.

23 de abril de 2026
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Resposta da Hays Travel - Mansfield

Thank you for your kind words. Thank you again for booking with us. Anna :)

Avaliado com 5 de um total de 5 estrelas

Knowledge and expertise plus a…

Knowledge and expertise plus a determination to get things right

23 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you John for your kind words. It is a pleasure to be able to help again with booking your holiday. Thank you so much for booking with us. Tom :-)

Avaliado com 5 de um total de 5 estrelas

The staff was lovely and polite

The staff was lovely and polite

21 de abril de 2026
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Resposta da Hays Travel - Mansfield

customer,

We're so happy to hear that our staff was lovely and polite; thank you for your positive feedback.

Kind Regards
Hays Travel Mansfield

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff

Friendly and helpful staff, very accurate with booking.

3 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Mrs Sarah Louise Revel,

We appreciate you taking the time to leave us such a wonderful review! We're so glad you found our staff friendly and helpful with your booking.

Regards
Alison
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Ruby was a pleasure to deal with

Ruby was a pleasure to deal with and was both helpful & efficient.

10 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you for your kind words. It was great to meet you both and Thank you for booking with us. Ruby :-)

Avaliado com 5 de um total de 5 estrelas

We always use Hays Travel Mansfield…

We always use Hays Travel Mansfield they are excellent and always have time for you and very helpful

11 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

A SHORTHOUSE,

We appreciate you taking the time to leave us this great review! We are so happy to hear that you find our team helpful and excellent.

Kind regards
Ruby

Avaliado com 5 de um total de 5 estrelas

New booking

The shop was clean and tidy. Was greeted very warmly. Michelle listened to what I wanted and went both above and beyond to get the best price possible. Nothing was too much trouble for her. Even after I had keft the shop without booking she still worked on it and managed to find a better price, rang me and I went back to the shop and booked it.

8 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

GLENICE MESSENGER,

We appreciate you taking the time to share your experience. We are so happy to hear that you felt welcomed and that our team member went the extra mile to find the best price for you.

Kind regards
Hays Travel Mansfield

Avaliado com 5 de um total de 5 estrelas

Excellent service as always

Excellent service as always, we wouldn’t use any other travel company. Thank you Anna.

5 de abril de 2026
logotipo da Hays Travel - Mansfield

Resposta da Hays Travel - Mansfield

Thank you Joyce for your lovely words and booking with us again! Always a pleasure to book your holidays.

Anna :)

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