Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Ver mais
A empresa respondeu
Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... Ver mais
A empresa respondeu
The agent (Penelope) was very friendly and helpful. She took time to go through several options with us. One of the children travelling with us is autistic and she explained we could get assistance f... Ver mais
A empresa respondeu
Andrew has the patience of a saint! Booked 5 different hotels for our Malaysia / Singapore holiday and he helped us choose the best / most suited for our family and budget. We are so appreciative of a... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
79 The Galleria, NE11 9YP, Gateshead, Reino Unido
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Our first family holiday abroad with grandchildren was booked with the help of Caitlin…she had to work hard to get a satisfactory location and also applied price matching to give us the best deal…excellent customer service

Resposta da Hays Travel - Metrocentre Green
The staff are always so polite and very helpful- nothing is a bother to them and you never feel rushed.
Kind regards.

Resposta da Hays Travel - Metrocentre Green
Excellent service from Kellie , we came to collect our tickets for our cruise and ended up booking another holiday . We have all the staff in this branch are always ready and waiting to help with any questions or concerns you have with your booking . We would never book with any other travel agent . Well done Kelly’s and the rest of the team ❤️

Resposta da Hays Travel - Metrocentre Green
The Consultant Really listened to what my friend and mywere looking for and she gave us plenty of options She was very patient polite And she is a credit to your business!!!

Resposta da Hays Travel - Metrocentre Green
Kellie went above and beyond to find our hotel for us even phoned head office 1st time using Hays will definitely be back cracking service

Resposta da Hays Travel - Metrocentre Green
Very helpful in organising multiple rooms and different airports for a large family group Took the hassle out of it cam throughly recommend Saves a lot of time

Resposta da Hays Travel - Metrocentre Green
Andrea was great, managed to book exactly what we wanted. Booking process was easy. Bit of a wait but understandable as they were very busy.

Resposta da Hays Travel - Metrocentre Green
Penelope went the extra mile to make our booking, after Jet2 tried to increase our holiday cost by 20% due to active pricing.
It still cost more than anticipated but much less than initial costing.

Resposta da Hays Travel - Metrocentre Green

Resposta da Hays Travel - Metrocentre Green
We were welcomed into the store by Richard. We told him what type of holiday we would like. He had been to the island himself so used his knowledge to explore resorts and hotels which he thought would suit. He was not pushy at all and let my husband and I make the final choice. He was very helpful.

Resposta da Hays Travel - Metrocentre Green

Resposta da Hays Travel - Metrocentre Green
Friendly helpful staff who go out of their way to find the right holiday for you.

Resposta da Hays Travel - Metrocentre Green
Caitlin at the Metrocentre Green branch was great.
She delivered what she promised - contacting the cruise company when she started her shift. Booked and all confirmed within an hour of Caitlin contacting us back.
Excellent customer service!

Resposta da Hays Travel - Metrocentre Green
The young person who booked my holiday she was very pleasant, and efficient, also very knowledgable in her position.

Resposta da Hays Travel - Metrocentre Green
Andrea is amazing, nothing is too much trouble for her to do and her professional attitude makes Hays Metrocentre our only holiday booking centre, booked 5 x 5* Holidays in two years and many more to come .......... thank you

Resposta da Hays Travel - Metrocentre Green

Resposta da Hays Travel - Metrocentre Green
Richard was very very helpful he had so much knowledge about places to go he was very patient nothing was a bother to him I would definitely book with him again

Resposta da Hays Travel - Metrocentre Green
Service was brilliant. We got everything we wanted in our booking

Resposta da Hays Travel - Metrocentre Green
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