Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Ver mais
A empresa respondeu
Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... Ver mais
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The agent (Penelope) was very friendly and helpful. She took time to go through several options with us. One of the children travelling with us is autistic and she explained we could get assistance f... Ver mais
A empresa respondeu
Andrew has the patience of a saint! Booked 5 different hotels for our Malaysia / Singapore holiday and he helped us choose the best / most suited for our family and budget. We are so appreciative of a... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
79 The Galleria, NE11 9YP, Gateshead, Reino Unido
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Helpful, pleasant and efficient service - particularly as we were uncertain what we wanted.

Resposta da Hays Travel - Metrocentre Green
Penelope took the time to explain all the aspect of the area and hotel we wanted to go to,, she spent a considerable amount of time getting the best price and travell times the we booked,, only to find I had picked the wrong hotel,, without hesitation Penelope cancelled everything and started from scratch then We re booked nothing was a problem,,, We highly recommend this branch of Hays Travel and highly recommend Penelope…

Resposta da Hays Travel - Metrocentre Green
Great support from the team - we took our time booking and the team offered several options to assist us.

Resposta da Hays Travel - Metrocentre Green
Everything we could have wished for. The member of the team who booked us was excellent. Very professional and friendly.

Resposta da Hays Travel - Metrocentre Green
It’s always a pleasure to book whatever we need for our holiday .
Always an informative visit and nothing is too much trouble .
Thanks Andrea

Resposta da Hays Travel - Metrocentre Green
Andrew was very helpful, pleasant and extremely knowledgeable. Went the extra mile to ensure we got the best deal. Thankyou.

Resposta da Hays Travel - Metrocentre Green

Resposta da Hays Travel - Metrocentre Green
Made it a very easy experience booked our holiday over the phone and had confirmation email in short space of time. Andrew is also printing off the paperwork for us to collect from the store, very helpful. Thank you.

Resposta da Hays Travel - Metrocentre Green
Excellent. Cara helped us choose our holiday. She was very friendly and professional and helped us navigate through our options to help us find the holiday we wanted. Second holiday we've booked through Hays Travel and we'll definitely be back!

Resposta da Hays Travel - Metrocentre Green
Lacey was fantastic listening to what I wanted and found my perfect holiday at a great price …. Thank you

Resposta da Hays Travel - Metrocentre Green
Elliott was v knowledgeable and great to bounce ideas off, came up with a fabulous holiday which we are really looking forward to

Resposta da Hays Travel - Metrocentre Green
Richard was extremely helpful and I found the booking experience really easy. He took the time to explain everything in detail and even wrote a few notes down for me so I wouldn’t foget once I had got home.

Resposta da Hays Travel - Metrocentre Green
Now I’ve experienced Hays Travel for a few of my holidays, I won’t book with anyone else. Kelly R at the Metro Centre is extremely professional, has excellent communication skills and really looks after the customer. Thank you again for booking our next holiday.

Resposta da Hays Travel - Metrocentre Green
Emily was great made the whole booking easy and stress free

Resposta da Hays Travel - Metrocentre Green
Helpful advice, friendly, well informed. Took the confusion out of booking a holiday.

Resposta da Hays Travel - Metrocentre Green
Great personal service with attention to detail making sure our needs were met

Resposta da Hays Travel - Metrocentre Green
I found the young man very helpful and pleasant

Resposta da Hays Travel - Metrocentre Green
Really good service from staff, who had a good understanding of cruise holidays,.
Made the 2hours it took fly by 🙂

Resposta da Hays Travel - Metrocentre Green
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