Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Ver mais
A empresa respondeu
Amelia talked through what we wanted from a holiday in Italy and gave us some ideas and information. When we said we’d seen the holiday we wanted but there was no availability she rang the company and... Ver mais
A empresa respondeu
The process to complete the booking was very quick. I was in the shop previously with all the holiday details. The two members of staff were dealing with customers. I think it would have been nice... Ver mais
A empresa respondeu
Sarah gave us first class customer service. She went above and beyond to make sure our cruise holiday booking was exactly what we wanted. She took her time taking us through the whole process from cho... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 Station Road, BH25 6HY, New Milton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We books online but the follow up was not as helpful as we wanted . So went in to New Milton branch!
Wow! I was helped with the documents, the check in and booking the car parking at Bournemouth.
Fantastic and a great relief

Resposta da Hays Travel - New Milton
Excellent service can not fault my local Hayes Travel.

Resposta da Hays Travel - New Milton
Explained what we wanted and said where we wanted to go and no problem all sorted and done. Great service.

Resposta da Hays Travel - New Milton
The staff are always helpful and friendly, make sure that they fully understand my requirement and promptly advise and arrange whatever I need.
It is always a pleasure doing business with Hays Travel.

Resposta da Hays Travel - New Milton
The girl we were dealing with was very professional but we found another colleague kept interrupting and we felt we couldn't concentrate of where we wanted to go ,also we are a happy couple who was making light of situation with the girl we were dealing with and the other colleague was being very stern, we will not be going back to new milton office after this holiday and will deal with Christchurch which we have before ,it's just that they were so busy that we decided to go to new milton , as I said girl we were dealing with was lovely ,named Charlotte, just didn't find it useful that her colleague was there and quite abrupt

Resposta da Hays Travel - New Milton
Booking a cruise the staff were so pleasant, knowledgeable and helpful. Although they were very busy we did not feel rushed. Cannot fault the whole experience

Resposta da Hays Travel - New Milton
Kerry the assistant manager was welcoming and friendly and put us at ease. Kerry is very knowledgeable and understood what we were looking for within our budget.

Resposta da Hays Travel - New Milton
Warm friendly welcome
Many thanks to Christine who has been extremely helpful and who has put much time and effort into sourcing my perfect holiday
Great knowledge, professional service and understanding of what I was wanting

Resposta da Hays Travel - New Milton
Chris was really helpful & patient while booking our holiday for us.

Resposta da Hays Travel - New Milton
As an older couple we much prefer Hayes travel to help us, rather than go onto the Internet ourselves. Sarah helped us as she has done before, and was just as pleasant to deal with. We wanted to go on a cruise. Sarah booked it and gave us a few options. We are very pleased with the service and hopefully will be booking another trip next year.

Resposta da Hays Travel - New Milton
Always have excellent service and good advice on holidays

Resposta da Hays Travel - New Milton
Very helpful and understanding, was very grateful for the brilliant service I received

Resposta da Hays Travel - New Milton
Kerry had her notes from our previous conversation. She was straight through to the cruise operator, booked the cabin we requested and managed a discount on the final price 🙂

Resposta da Hays Travel - New Milton
Sarah is always so helpful and efficient! A very easy transaction and another cruise booked!

Resposta da Hays Travel - New Milton
Kerry very efficient and friendly. Why book direct when you can use Hays.

Resposta da Hays Travel - New Milton

Resposta da Hays Travel - New Milton
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.