What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Ver mais
A empresa respondeu
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Ver mais
A empresa respondeu
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
37 Evesham Walk, B97 4EX, Redditch, Reino Unido
- 01527907887
4,9
Excelente
915 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Caitlin was very helpful and very…
Caitlin was very helpful and very patient. Everything was done over the phone it’s so nice to talk to a real person these days.
21 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your kind feedback, I hope you have a great trip! - Caitlin
My Booking experience
The staff are always very helpful, Friendly and knowledgeable and are always please to help with any questions
17 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your kind words! We appreciate your feedback and hope you have the best time away :)
Staff are helpful and patient and…
Staff are helpful and patient and price matched our holiday . Very friendly and knowledgeable.
16 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you for your great feedback! We hope you have a lovely holiday :)
great service and good deals
14 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you for the kind feedback, we hope you have a great holiday! :)
Always so helpful in sorting out a…
Always so helpful in sorting out a great holiday !
11 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you for the great feedback, we wish you an enjoyable holiday! :)
We have been using Hays travel since…
We have been using Hays travel since they opened in Redditch and have never been disappointed,
Staff always so friendly and helpful
Excellent shop
3 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your lovely review! Thank you for your continued loyalty it really does mean a lot to us.
Always friendly helpful service
10 de julho de 2026
Resposta da Hays Travel - Redditch
Thankyou for your lovely feedback and for booking with us as always. Wishing you another fabulous holiday in Zante!
Amazing friendly team
The two girls that organised and booked our holiday for October could not have done any more, both of them were brilliant!
Bent over backwards to get the booking we wanted
29 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your lovely review! It was an absolute pleasure helping you book your October holiday, and we're so pleased to hear you were happy with the service. Your kind words really mean a lot to us. We hope you have the most amazing time away, and if there's anything else you need before you travel, we're always here to help. Have a fantastic holiday!
Hayley & Caitlin
It was a last minute decision
It was a last minute decision to go on holiday and the lovely ladies could not have been more helpful or obliging. Very friendly and professional, so much so that I have booked another holiday through them for later this year.
21 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your lovely review, Guy!
I'm so pleased I could help make your last minute holiday come together so smoothly. It was a pleasure finding the right trip for you, and I'm delighted you've already trusted us with another holiday later this year.
I hope you have an amazing time in Paphos, I'm sure you'll have a fantastic break! I look forward to helping you again when it's time for your next getaway.
Best wishes,
Lexie
Brilliant service again from Becky
Brilliant service again from Becky. So quick and reliable. Nothing is too much for her
4 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you so much, Kate, for your lovely review and kind words. We're delighted to hear you received brilliant service from Becky once again. We'll be sure to pass your wonderful feedback on to her.
Thank you for booking with us, and we hope you have a fantastic holiday . Have an amazing time, and we look forward to helping you again in the future!
All staff are very friendly and nothing…
All staff are very friendly and nothing is too much trouble
28 de junho de 2026
Resposta da Hays Travel - Redditch
Thank for your kind feedback, wishing you a lovely Holiday!
Professional helpful
Professional helpful, knowledgeable staff.
Lovely air conditioned office.
27 de junho de 2026
Resposta da Hays Travel - Redditch
Thankyou for your kind feedback. We are pleased you liked the office and we definitely agree the air conditioning has been a Saviour! Wishing you a fantastic holiday!
The staff were very friendly and helpful
The staff were very friendly and helpful
26 de junho de 2026
Called into Hayes travel regarding a…
Called into Hayes travel regarding a holiday I'd found the previous evening, I was greeted by a young woman named Georgia,,as an elderly 77 year old widower Georgia invited me to join her and made me feel really at ease ,she explained everything to me regarding my booking and was thoroughly very professional thanks Georgia, would recommend Hayes travel to all friends and anyone else looking for advice on looking for a holiday John mcsweeney
1 de julho de 2026
Resposta da Hays Travel - Redditch
Thank you so much for your lovely review, John. It was a real pleasure meeting you and helping you book your holiday. I'm so pleased to hear that you felt comfortable and well looked after throughout the booking process. Your kind words and recommendation truly mean a lot to me. I hope you have a wonderful holiday, and if there's anything you need before you travel, please don't hesitate to pop in or get in touch. I look forward to seeing you again soon!
Georgia
Made life easy
23 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you so much, Paul & Amanda, for your lovely review! We're delighted we could make life easy for you. We hope you both have a fantastic holiday in Majorca and enjoy every minute. Safe travels, and we look forward to seeing you again soon!
Staff are always helpful and go above…
Staff are always helpful and go above and beyond to help,
29 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you, Susan, for taking the time to share your feedback. I'm so pleased we've been able to arrange something special for your birthday celebrations.
Hayley
Great friendly staff
Great friendly staff. Very helpful. Booked our holiday to Krakow for October. Great price and great hotel. Very pleased
30 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you, Teresa. It was lovely to meet you both yesterday and get everything arranged for you.
I'm so pleased you're happy with the holiday chosen in Krakow! I hope you have a fantastic time and make some wonderful memories.
Have a great trip!
Hayley
Booking a package to New York
Walked in to enquire about a trip to New York for my daughters 18th Birthday. Hayley was extremely knowledgeable. She knew exactly what we wanted and provided all the info. We were so content with what she had put together that we booked it there and then. There was absolutely no pressure to do this however, we didn't feel any need for hanging around as we knew what we wanted.
27 de junho de 2026
Resposta da Hays Travel - Redditch
I’m so pleased I could help arrange everything for such a special celebration. It was a pleasure to be part of it. Thank you so much for your lovely feedback.
Hayley
An enjoyable experience
We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct package together for us.
Would highly recommend Hayes if you want a stress free and enjoyable way to book your holiday.
27 de junho de 2026
Resposta da Hays Travel - Redditch
Thank you, Stephen, for your kind feedback, repeat business, and loyalty to our branch. We really appreciate your continued support.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.