What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... Ver mais
A empresa respondeu
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Ver mais
A empresa respondeu
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Ver mais
A empresa respondeu
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
37 Evesham Walk, B97 4EX, Redditch, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were very impressed with Georgia in the Redditch branch. She was extremely helpful and sorted out our holiday efficiently and quickly.
Thank you

Resposta da Hays Travel - Redditch
Haley was awesome great in explaining everything to us.

Resposta da Hays Travel - Redditch
Jo, the member of staff was so helpful, patient and knowledgeable. She went through everything with us to ensure we had the holiday we wanted.

Resposta da Hays Travel - Redditch
The staff are friendly and approachable they give their time for you to find a holiday that suits you so that you can enjoy and satisfied with

Resposta da Hays Travel - Redditch

Resposta da Hays Travel - Redditch
We saw Jo at your redditch branch today, every time we see jo she is fantastic. She is always so helpful, friendly and always goes above and beyond to help :)

Resposta da Hays Travel - Redditch
The member of staff was very patient and showed options. Explained everything we needed to know so very pleasant experience

Resposta da Hays Travel - Redditch
Fantastic service and even checked us in, apologies but can’t remember our staff members name, but 10/10 with customer service and an asset to the company.
Will definitely be back!

Resposta da Hays Travel - Redditch
As when previously booking with Hays Travel in Redditch the process was quick and easy to complete. I knew what I wanted and it was quickly found, confirmed and booked. All sorted including all the discounts available. Will use Hays Redditch again.

Resposta da Hays Travel - Redditch
Becky was very patient and took on board our wishes. She was friendly caring and supportive and we felt confident in finding the right holiday.
She spent a long time with us in trying to find our ideal holiday. She also gave advice when choosing certain options. Becky and her colleague also told us it was more beneficial to buy our currency through them as they have very competative rates.

Resposta da Hays Travel - Redditch
Really good even got asked how my birthday was going 🤗 great customer service 💕

Resposta da Hays Travel - Redditch
Very helpful answered all my questions the young girl asked her colleague and she came to offer advice to as I am a first time cruiser

Resposta da Hays Travel - Redditch
Jo was excellent. She found us the perfect holiday. Very knowledgeable about what we wanted. I usually book our holiday online but will definitely come back and see Jo next time we need a holiday. She went above and beyond to sort special assistance and medical conditions for our flight.

Resposta da Hays Travel - Redditch
The shop assistant made sure he went above and beyond. He made sure he found our perfect hoilday for our short break , very happy with my whole experience in the Redditch shop , will definitely return 😄

Resposta da Hays Travel - Redditch
This is the second time this year we’ve booked with Hayes travel and again we received exceptional customer service from staff.
We were shown lots of destinations and were given plenty of time to choose the right holiday for us, nothing was too much trouble. Jo was our travel representative, she was very knowledgeable and she provided us with everything we needed.
Later on we topped up our Hayes travel card assisted by Victoria, who was also excellent.
Thanks again Hayes travel for perfect customer service, we’ll be back to book again early next year.

Resposta da Hays Travel - Redditch
Very helpful. Found us a fantastic hotel close to the main square in Krakow. Also found us better flight times

Resposta da Hays Travel - Redditch
Great experience very friendly and professional met all our needs the staff are great would recommend them

Resposta da Hays Travel - Redditch
Very good and fair price, I did try to book 2nd holiday with them but no one came back to be guessing they where busy

Resposta da Hays Travel - Redditch
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.