Hays Travel - Romsey Avaliações 

1.084
O TrustScore é 5 de um total de 5

4,9

27 The Hundred, SO51 8GD Romsey, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.084)

118.033 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service

4 de abril de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words. - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

Tasha was very welcoming and helpful

Tasha was very welcoming and helpful, listened to our wants and needs, and used her specialist knowledge to identify opportunities for us to consider. Her advice on the benefits of considered options helped us to fix on our preferences, and her prompt follow up helped us to finalise our bookings.

28 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I'm so pleased we could get your booking secured! - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

We were served very promptly with lots…

We were served very promptly with lots of helpful suggestions about our holiday in a very friendly manner

2 de abril de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Caitlin to see. - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

Staff were incredibly helpful and the…

Staff were incredibly helpful and the whole experience was brilliant

22 de janeiro de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I will make sure Charlotte sees this. - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

Very efficient and helpful

Very efficient and helpful

1 de abril de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Caitlin. - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

Linda who looked after me in the shop…

Linda who looked after me in the shop in Romsey who I booked my main summer holiday with for my son & I. had exceptional customer service, very friendly, patient, empathetic; spent a lot of time going through options and then changed the choice of holiday to support my dynamic which I greatly appreciated; Linda would be an asset to any team & I will definitely be going back to the same travel agent with the hope of seeing her each time for my main Summer and probably other personal holidays in between ; thank you, Linda

28 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your very kind words, I will make sure this is passed onto Linda. We are certainly very appreciative of her and how she goes above and beyond :) - Tasha, Branch Manager.

Avaliado com 5 de um total de 5 estrelas

as always Emma Jane listened to what I…

as always Emma Jane listened to what I was looking for in my holidays and found me what I wanted at excellent prices

19 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

We appreciate you taking the time to share your booking experience with us. We're so glad we could find you the holiday you wanted at a great price.

Avaliado com 5 de um total de 5 estrelas

Helpful advise

Polite, helpful, knowledgeable and professional help and advise. Thanks

22 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely review! - Emma

Avaliado com 5 de um total de 5 estrelas

Emma was Very helpful and friendly

Emma was Very helpful and friendly

20 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely review. It was a pleasure helping you with your insurance - Emma

Avaliado com 5 de um total de 5 estrelas

I was more than satisfied with the…

I was more than satisfied with the service I received. She was helpful and efficient.

20 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our service was helpful and efficient. Thank you - Emma

Avaliado com 5 de um total de 5 estrelas

Lovely staff.

Lovely staff always make you feel welcome to book a holiday

12 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for the kind review, I have passed this on to the agent and we appreciate you taking the time to leave this review. - Caitlin :)

Avaliado com 5 de um total de 5 estrelas

I prefer speaking to a person to book a…

I prefer speaking to a person to book a holiday rather than just booking on line. I have always found the staff at Hays travel in Romsey to be extremely helpful and courteous at all times. I saw Charlotte this time and she was very good.

13 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

We appreciate you taking the time to share your experience. We're happy to hear that our team is helpful and courteous. Thank you - Emma

Avaliado com 5 de um total de 5 estrelas

Easy to book…

So easy to talk to and ended up booking a lovely much needed holiday

13 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely review, it was a pleasure helping you book your holiday - Emma

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgeable.

Helpful and knowledgeable.

3 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for leaving this, I have passed this on to the agent and we appreciate you taking the time to leave this review. Many thanks, Jamie :)

Avaliado com 5 de um total de 5 estrelas

Holiday no stress

We aren’t very good at organising a holiday ourselves, so we needed extra help. We got it in Sasha who found us all the info we needed and arranged our holiday and took the stress out of it for us. She was friendly and professional and explained everything that was needed when and where.

28 de fevereiro de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for leaving such a nice review, we appreciate you taking the time to leave this and I have passed this onto the booking agent. Thank you! Jamie :)

Avaliado com 5 de um total de 5 estrelas

Great Service

Efficient service in store to meet our needs

28 de fevereiro de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for leaving this review, I have passed this on to the agent and we appreciate you taking the time to leave this. Many thanks, Jamie :)

Avaliado com 5 de um total de 5 estrelas

They are informative and listen to my…

They are informative and listen to my requirements which has always turned out to be a successful holiday

7 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for taking the time to respond to the feedback. I hope you have a lovely holiday and look forward to seeing you again soon! - Charlotte

Avaliado com 5 de um total de 5 estrelas

Face to face beats online booking .Stand out service.

Stand out service.
My wife and I have been retired for the last ten years.
During which we’ve been on a fair number of holidays wher we have booked online.
It’s tedious and not very personable.
The team in Romsey are brilliant. Little Eva the trainee was great and watched over by her manager. The personal touch will be our go to in future.

5 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for leaving such a lovely review, I have let the agent know and she said it was a pleasure to assist! Many thanks, Jamie :)

Avaliado com 5 de um total de 5 estrelas

Great service from Jamie

Great service. Experienced guidance and expertise from Jamie. Relaxed and efficient. Well done Jamie.

1 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for such a lovely review, it was a pleasure helping get your holiday all sorted! Many thanks, Jamie :)

Avaliado com 5 de um total de 5 estrelas

Our booking was handled by a very…

Our booking was handled by a very knowledgeable operator who gave us lots of options for our chosen destination and some advice about future holidays.

5 de março de 2026
logotipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

It was a pleasure to help get you the best trip, and to potentially help with your future ones too. Thank you for a lovely review! Many thanks, Jamie :)

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